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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,172

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 409,172 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

Eric and Jens were really helpful and available. They went above and beyond to help in every situation. I'm thankful to have them backing me.

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Would Recommend
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

4.5 out of 5 Stars
Would Recommend

if given the chance to rate veterans i would give it stars
from day one we was treated with respect and as Family
Thank you Veterans for the most enjoyable experience in buying a house

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Would Recommend
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend
Photo submission from Anthony A.

Process was incredibly simple, Ryan and Lauren walked me through evert step and supported me the entire time. I cant believe how effecient and streamlined this loan process was. I am also grateful to the first team that helped me get my credit straight prior to the loan. Amazing, I thank the entire Team at VU.

headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

4.5 out of 5 Stars
Would Recommend

No other views. My team for on point. One The Seller's side... Well, as a politician states when the response is unfavorable.... No Comment.

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend

Veterans United made my first time house purchase seamless. Through every hurdle they were there to offer advice and bestow knowledge to assist me in my decision making. No matter the time, day or night, they would respond rapidly with any questions I had. Nancy, Andy, and Marianne filtered the chaos at their level and only brought the pertinent issues, remedies, and information to my level. This alleviated my stress levels and provided a positive first house buying experience.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

4 out of 5 Stars
Would Recommend
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend

I never in a million years would have thought the home buying process could be made this stress free and simple or that i would be treated so wonderfuly. Knowledgeable, helpful, always quick to respond, Without a doubt I will be a life long customer. I cannot praise or thank Aaron and the team enough.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend

Casey and VUHL is just fantastic to work with. They made the whole process quick and efficient.

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

3.5 out of 5 Stars
Would Recommend
headshot image of Haley Craig

Loan Officer: Haley Craig

NMLS# 2328461

5 out of 5 Stars
Would Recommend

I want to extend my deepest gratitude to the VA and their incredible team for connecting me with such reliable and outstanding professionals—a remarkable real estate agent and loan officer. As a first-time homebuyer, Army Veteran, and first-generation immigrant, this experience was both monumental and emotional for me. I am immensely proud to have served my country, and knowing that the VA has supported me on this journey makes it all the more meaningful. Achieving the true American dream of owning a home in the country I love is something I will cherish forever. Thank you for making this possible and for standing by me every step of the way

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Great time

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
Would Recommend
Photo submission from Jackie A.

They are THE BEST! Helped me from the lighthouse to close!!!! I am a new homeowner! They go above and beyond Justine Farmen helped me. She is wonderful! US Navy Veteran. Thank you for my new home.

headshot image of Justine Farnen

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
Would Recommend
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend

I never expected to have such a smooth and fast process like this I must say that the team did a good job to make the process simple and fast and am grateful to all the team members and will definitely recommend VA home loans to all my colleagues. I really appreciate it.

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

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5 out of 5 Stars
Would Recommend
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

This has been my dream for years now. Once I made my plans clear to this TEAM... they made it happen faster than I thought possible. Standing in my own place, I am overwhelmed with a feeling of accomplishment I would never thought I would have known without this Team of dedicated folks. I am moved beyond words. Thank you!

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend
Photo submission from Tommy B.

My team moved fast on going thru papers and letting me know what I needed ASAP. I also loved the little gift they sent us! I would love to Thank them so much for the awesome job they did and would give them 100 out of 10!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

4.5 out of 5 Stars
Would Recommend

The only issue I've had the entire time going through the process of buying the house was at the closing table. The amount of time spent waiting for funds to be approved and sent sat at the closing table for about an hour and a half waiting part of which was my fault for missing a set of initials on one of the pages but was quickly fixed and still waited.

headshot image of Sean Bostwick

Loan Officer: Sean Bostwick

NMLS# 2242383

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
Would Recommend

We decided to switch to VU with only 2 weeks until close. Mike not only got us a better interest rate and more than double back at closing than our previous lender would have, but Mike did an amazing job getting us through the process in time to close. Mike really knew what he was talking about as he walked us through what needed to happen after the loan assumption of our previous house to be able to close on the new one same day. He went above and beyond to work with our previous mortgage company, our new home builder and the VA to make sure he had everything we needed to close on the new house the same day. There ended up being a delay in our buyers closing which really shortened our window to be able to get documents to the VA to get an updated COE. Mike continued to call and work with the VA to get it done. On the last Friday of the month, and the first leading into a holiday weekend, at 4:30 pm, we were notified that everything had gone through and our new house had been funded. We can’t say enough great things about Mike.

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend

Veterans United has made the home buying experience very easy. You just give them the requested/required information and they take care of it all. Easy "to do" lists in my account make this process so simple. Just do your part and VU will do the rest.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

More Reviews

See all 409,172 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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