I am thankful we had the opportunity to work with Bert. He is very knowledgeable about what he does, he goes above and beyond to find answers, even when it doesn't pertain to his field of expertise. We never felt alone or unsure of the process as we went along. There was always a line of communication open. Bert was there, ensuring us with either updates or answers, making sure our needs were satisfied, and cheering us on every step of the way. We could not have asked for a more genuine human being to work with.
There are not enough words to describe Latisha. She is such a joy to have working with you. She lets you know that you are her priority. It is a blessing to know that when a question or concern arises, she will not only address the issue but help resolve it.
Latisha remained consistent throughout this process, and assured us that if we weren't satisfied, she wasn't satisfied. Anything that needed addressing whether it was any documentation or just researching information for us, it was done with the upmost attention and care. Latisha went out of her way to make sure we were taken care of to the fullest.
Thank you Veterans United for making this a memorable experience.
We could not have asked for a more attentive, and caring staff to work with!
The Bromelows
I am very thankful for the experience of good customer service I received while working with each individual.
Brandon Boyer and Brandon Vair were a great team to work with. They were both highly knowledgeable and informative. They made the home buying process so much easier. They handled a lot of them behind the scenes stuff and made our closing seamless. We cannot thank them enough for their patience, understanding and care. Great team, great company and great experience.
Thank you so much for everything! We will send a picture soon of us in front of the new home!
VU is competent, professional, and trustworthy while taking care of our veterans at the same time. I strongly recommend VU.
overall, it's ok. loan coordinator changed like 3 times. loan officer went on vacation. and then the VA delays. was going to give a 6 stars, but then again, i understand things do come up.
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Overall great experience from start to finish. First time using veterans united, and we were very pleased with the process.
Taylor Dillard was exceptionally helpful and professional in getting all underwriting inquiries addressed and secured the closing date on time!I thank you for helping me become a proud veterans homeowners!Warm regards,
Inyavong
The entire team was absolutely fantastic and incredibly helpful!
Thanks again for all of your help and the excellent customer service provided. I don't think my home purchase would have happened without ya’ll.
It’s a process be patient
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My experience was awesome from start to finish! Veterans United is keeping the American Dream alive, truly
Great service
Veterans United showed our family that we were a priority. I highly recommend them to all veterans looking to utilize the VA loan for their home purchase. The entirety of our process was smooth and Chris Rohr and his team guided us every step of the way.
The home buying experience with Veterans United was very easy. They put me in touch with a really good real-estate agent and they followed us through the entire process.
