I was caught unaware of a move-in fee that this POA enforced. While I understand there are monthly dues for them, this was ann inconvenient surprise. Otherwise, this was an incredible first home buying experience! Mark’s team was very engaged and helpful. The realtor, Shanel, and her team were amazing and understood my particular needs, especially factoring in my PCS. Overall I would definitely recommend both entities!
Top tier service all the way through the process. The app keeps everything in perspective and it’s easy to navigate. Mark, Jaclyn and the rest of the team are the best in the business as far as I’m concerned.
I went into this process not knowing and not having any experience with VA loans. The way Janet Bowe and Tommy Purk guided me, explained everything to me was very appreciated. They relaxed any type of anxiety I had which made this a very pleasant experience.
As first time home buyers, y’all made it easy and painless to get through the whole process. Thank you all very much!
I can’t say enough good things about James and his team. I was completely confident and comfortable with this whole process knowing James and his team were on it. Everything was explained so well, the user friendly portal made everything a breeze for providing documentation for the various stages of the process. Best loan team I have ever worked with!
Team was great! Worked with me and answered all questions I had, they even hounded me when I couldn’t answer the phone…… just kidding they were 100% 10/10 best help I could have asked for.
Wow. We sold a home and bought a home in the same week. We didn't think it could be done with so many moving pieces, but Daren and his team made it happen. Daren and Katelyn were amazing! They actively worked with our realtor Sarah (also amazing) to ensure we had piece of mind, and that we met all of the VA requirements. Sarah Soutiere was very impressed with the efficiency of VU, and would be a great asset in ensuring veterans in the Charlotte and Fort Mill area receive an expert level home buying experience with VU.
We have been truly blessed by the outstanding professionalism and determination of Jeff and Shan. They spent many hours, days and then months working on our loan. They showed us sincere love and concern for us while we traveled this journey. We had many unforeseen obstacles placed in our way and they never gave up on us. They worked tirelessly to help us obtain our dream of owning a home. They prayed for us while we waited to overcome our difficult circumstances. They gave us Hope during the times that we did not see the light at the end of the tunnel. Through it all, we have been grateful that God placed Jeff and Shan in our lives. May God continue using them both, to bless the lives of those they assist along the path of owning a home. We will forever be grateful to them for their sincerity and passion for what they do. Thank you for having such awesome people!!
I love working with the Veterans United team. Everyone that was assigned to help me through the process has outstanding customer service skills. When I was wanting to give up because deals kept falling through, they were there to help and lift my spirits to not give up. I am truly grateful.
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This was our first time buying a home, and of course, using the VA loan. We worked with Morgunn during the process and it was most definitely the best first time home buying experience I think anyone could have had. From the moment she got in touch with my wife and I she made everything super easy for us! She was always so friendly to talk to, and went above and beyond to get things done quick! She was able to answer any questions we had and made this, what could have been a long hard process, fast and a piece of cake! I know you always hear about bad experiences, but you best believe my wife and I will be talking very highly about this!
Great experience all around thanks! Very appreciative.
Would recommend 100% 10 out of 10, incredible people!
The team did an outstanding job keeping us informed and working within our budget.
