Jordan was easy with whom to work. He led us through the process with confidence and assurance and he even empathized with our frustrations. I look forward to future home loans with Jordan in the lead!
Tyler is amazing this is our second time working with him on a purchase and much like the 1st time amazing all the way around
I was given a recommendation from a family member about Veterans United, and I was uncertain because I was working with another lender. From the very moment I called, I was treated throughout the process exactly the way I would love for others to be treated. I was treated with respect, professionalism, friendliness, and as if i was part of a very big family. I couldn't be happier. Above all, Veterans United won my business and respect. Debbie Rau and Glenn Steely were outstanding.
I only encountered on hiccup and that centered around trying to prove that this would in fact be my primary residence as required by VA. Overall, everything was fast and the service and response was great. I would recommend Veterans United to friends and family.
John and Kyle both very professional and rendered outstanding service to us. They were never more than a phone call away ready to assist and help us in any way possible. Need a Veteran's Home Loan? These guys are the ones to contact!!!
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Tyler and his team were on point 100%.
Easy to work with, total transparency.
This will be our 3rd time using VU and all 3 times we haven't had a single complaint or worry.
We hop We never have to use them again but it the occasion arises, VU will be our first call. Thank you so much for the effort and support of your team.
Justin Darr was an awesome loan officer. He was there for us every step of the way and went above and beyond what would be expected from a loan officer. His customer service skills and compassion for his clients is unmatched. He is the direct reason that our experience was so good. Travis C. Was good too, but we didn’t deal with him as much as we did Justin.
Rob and Aaron were excellent in explaining the whole process and didn't miss a beat. They always kept me in the loop and made my homebuying experience painless. They made my dreams possible when I wasn't sure I was even a candidate with my situation. Awesome company and awesome staff.
The best home buying experience I've ever had!
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Aaron was the lender for both me and Father and we both had nothing but good things to say about me.
Amazing, empathetic, empowering, professional and authentic is how my wife and I would describe Nina, Curtis and Chris the credit associate. Great job ALL! We are thankful for all the support during this process.
Mr. Crites was great, and so was his team. He may not have been able to talk on the phone a lot, but he made sure I was in the loop with text messages and emails. He also called back anytime I left a message or texted him. He was very kind and thoughtful with my needs and made sure I received the best deal on my new home.
From our initial conversation, to the day we closed and after, Aaron was super helpful and always made time throughout the whole process to immediately answer any questions or concerns we had. Overall, it was a outstanding experience. I will definitely recommend Veterans United/Aaron Guinn and team to any veteran looking to purchase a home with a VA loan in the future.
