Mariano made the process simple and easy and straightforward. His work ethic dedication and motivation is the reason behind. Any recommendations I give for a mortgage lender.
Veterans United has been amazing to work with. We have purchased two homes through them and have refinanced the second with them. I can’t imagine working with anyone else! They truly work hard for you. Are amazing at helping you understand the process and walking you through it. I cannot say enough about how amazing they are to work with.
Wonderful service! Very helpful
They were awesome and I literally wouldn’t have been able to close without them!
Our loan officer, Matt Istwan, was awesome. He went over & beyond all expectations we had. Matt was always professional, courteous, and knowledgeable during the entire process. I can't thank Matt enough for his help with financing our home, he made such a difference during a very stressful home search.
Everything went very smooth. The my vu app was simple and made everything so much easier. I feel as the process went as smooth as it could.
I will always use VU if I can. They have been great to me and my family.
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Jason and the team helped us from start to finish. We have used Jason and team to purchase 2 homes over a period of 3 years. The professionalism, speed of service, friendliness and attention to my family was always there. Highly recommend!
Paul, Derick and the entire team made my first home purchase easy and quick while answering all my questions and concerns. Paul eased all my fears and was more than happy to explain all the ways veterans united could help me in the future. My family and I are grateful to you team for turning an unexpected eviction into the American dream of owning a home.
We struggled with communication with Zach. Not the best at responding/checking emails.
Our VU team was awesome- beyond the outstanding rating of 10. Rob Dycus and Erin Craig were both quick to respond to our questions and kept us informed regarding the loan process and on what was needed during each step along the way. Rob especially exceeded our expectations. He was extremely knowledgeable and easy to work with.
The process was painless and questions were answered quickly.
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I can't begin to praise this loan team and the others involved, enough.
It was a wild ride to the closing, with many peaks and valleys. Ryan, Markita, William and everyone at Veterans Is noted stood by me every step of the way.
It's good to work with people who appreciate veterans and our service to this country.
The staff, especially Todd and Rachel were fantastic. The made things easy and we felt comfortable through the whole process. They treated us like family!
Kelly Foote and her team did an excellent job. Things were done quick and we were treated like family. Everything was explained clearly and they helped us feel at ease through this process.
Everyone was very professional and nice. If they didn’t something they would find out and get back to you.
I was up against a hard deadline with another bank that decided to raise my 5.9% to 8.4 by 10/01/25.I called "BS, and called Veteran's United, and finished my refinance in 30 days, Wow, that was fast!One discrepancy which burned my ass like a three foot camp fire was a lack of "COMMUNICATION!"Veterans United gives you a text message to do most of your back and forth communications, and a phone number attached up top.Each time I needed something time sensitive, which was three different times during the entire process, I had to make phone calls, and additional text messages to get a hold of one of four (4), people assigned to my case. Hours went by when I expected at least a heart beat text message but no, my last text message from a day or two ago has not been answered, and have not received the requested call back from the manager on my case!Communication is everything in any relationship, however my back was against a wall and had to endure the process.Refinancing a home is not in my wheelhouse, it is however the employees of Veteran's United. I think they like anybody who deals with the public get complacent and tunnel vision on one thing or too many things at at time.My Veteran's United case workers:1. Ryan Sherman
2. Selina
3. Adam
4. DaneOverall Veteran's United was pretty good, and got the job done.Thank you all for assisting me with my refinance, it is much appreciated a great deal!Sincere Appreciation,Darrell F Martin II
Okinawa911@aol.com
