Very professional, very responsive, overall a very good experience
Veterans United went above and beyond to get us into our new home on a short and complicated close date.
Our loan officer, Matt Istwan, was awesome. He went over & beyond all expectations we had. Matt was always professional, courteous, and knowledgeable during the entire process. I can't thank Matt enough for his help with financing our home, he made such a difference during a very stressful home search.
Very smooth and clear process. Veterans United has a great team that supports you through every step of the home buying process and beyond.
Very efficient and professional
Adam Crutchfield is the primary reason I've purchased three "3" homes with Veterans United. He's someone you can trust in buying a house, from start to finish He's there for you every step of the way!!!!!!!!
Sometimes hard to get on phone
Buyer beware: I am utterly devastated by the abysmal experience we endured with their chosen third-rate title company during our recent refinance and home purchase. Their gross incompetence led to a catastrophic failure in handling our funds. They sat on our refinance funds for over six hours, completely botching the wire transfer needed for closing on our new home purchase. As a result, the sellers were left high and dry, without their funds before the close of business on a Friday. We were forced to wait an entire weekend to take occupancy of our new home—a complete and utter disaster.This unforgivable mishandling has left me with nothing but regret for not choosing my own attorney for both transactions. Save yourself the heartache and take control—select your own trusted attorney or title company.
During the process of purchasing my new home I had all kinds of obstacles to over come and the entire Veterans United staff went above and beyond to make sure everything was taken care of and was very prompt with answers to any questions I had. They also set me up with one of the best real estate agents a first time home buyer could ask for. Very thankful for them.
Our VU team was awesome- beyond the outstanding rating of 10. Rob Dycus and Erin Craig were both quick to respond to our questions and kept us informed regarding the loan process and on what was needed during each step along the way. Rob especially exceeded our expectations. He was extremely knowledgeable and easy to work with.
Very patient and would always be one step ahead. Any questions I had would to no more than a day or even an hour before it was answered! Truly and amazing team!
Our experience with the veteran United team was perfect. Anytime we had questions. They were answered exponentially and the staff was always polite. We did not have a single bad experience.
Rating 10 says it all🤗😊
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A lot of people were telling me that they can't believe how fast I closed....and I can't either
So easy and fast , very helpful and informative personal.
Everything went really well and having all documentation in the app for easy review was great. The team was attentive and informative but not overly aggressive.
Kelly Foote and her team did an excellent job. Things were done quick and we were treated like family. Everything was explained clearly and they helped us feel at ease through this process.
