Absolutely no question about it, Ross and his team were extremely helpful from beginning to end. The whole loan process was very easy and simple. They did very good, with explaining the process and what was needed.
very, very thorough and efficient
Outstanding, they told me what I needed to get together for them to process everything, they helped me all along the process and were extremely helpful. Both Celina and Sheila went above and beyond to answer questions and explain things to me when I asked. They are both gems.
They have a lot of workers to help you out in any angles
Everyone involved has been very accommodating and supportive throughout all phases. I have enjoyed working with the VU team.
Ready to see for yourself?
Experience first-hand why 359,162 homeowners give us a perfect score!
Amazing people who are great at their job. would recommend and work with again in the future.
The team I worked with was professional and followed up on all my questions and concerns very promptly. They took their time to guide me through this whole process. I truly value the friendship I developed with this Team during my loan experience.
Be more flexible with the hours. It was difficult at times to get ahold of the team when having questions, although the time differential is understandable.
This company and the people are unbelievable! In today’s social structure where customer service is “taboo” or nonexistent these people go above and beyond. A truly great experience!
We closed in 18 days! Billy and Julie were on top of everything and communicated with us throughout the entire process!
Their super easy app made the whole process simple and efficient.
Our loan officer Kathy Weston was the best. She answered all our questions,help me learn a lot about keeping our credit in good. I enjoyed working with her, y'all have a good employee .We love are house thanks so much Effie and William Frederick.
Although I might have not like everything they told me communication was immediate and to the point, great job.
All aspects of the home purchase process was easy and without effort.
