Our loan officer, Matt Istwan, was awesome. He went over & beyond all expectations we had. Matt was always professional, courteous, and knowledgeable during the entire process. I can't thank Matt enough for his help with financing our home, he made such a difference during a very stressful home search.
It was a reel pleasure working with all of you.
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Amy, Ben and Gabby answered any question that arose. They responded promptly. Were always polite, respectful, of our lack of jargon and finding information as we had no clue what was needed. They are all excellent to work with.
Our VU team was awesome- beyond the outstanding rating of 10. Rob Dycus and Erin Craig were both quick to respond to our questions and kept us informed regarding the loan process and on what was needed during each step along the way. Rob especially exceeded our expectations. He was extremely knowledgeable and easy to work with.
This most definitely the single most important decision for my family.
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The team was absolutely amazing!! If I could give a higher score I would have. Helped me with everything. Even thought I had a million questions. They answered them. Customer service side of this was absolutely amazing. Loan process, was super scared. They made it feel like a breeze and I know it wasn’t. Would absolutely go to the same team again.
Daren and the Team went out if their way to change our lives. We cant thank them enough!
Justin Menard and Gretchen Wood were both amazing to work with! They were on top of every detail, stayed in touch with us, always had the answers we needed, kept us apprised of the progress of our loan, and were always knowledgeable and friendly. We loved the personal contact your company provided though these highly competent professionals! So many companies are pushing customers to their websites; we appreciate the ability to talk to real people and know that they care about us. Can't praise you all highly enough.
I had an excellent experience working with Jeff throughout my mortgage process. From start to finish, he demonstrated exceptional professionalism and customer service.
What impressed me most was his responsiveness and attentiveness. He consistently returned my calls promptly and took the time to address all of my questions and concerns in a timely manner.
Kelly Foote and her team did an excellent job. Things were done quick and we were treated like family. Everything was explained clearly and they helped us feel at ease through this process.
Satey & Dawn were AMAZING!! They bith went above & beyond to make our home buying process easy on us!!! If it could rate higher than a 10, I definitely would!!!
Shelby,Allie, Spencer, and Cole were a great team to work with. I have used a VA loan in the past and this time around was 100% more streamlined and easy to navigate. The communication was outstanding and the process was well put together and made easy to navigate.Please pass along my sincerest gratitude to each of them.
