We absolutely loved working with this team they were outstanding.
The entire team at Veterans United was amazing. They took care of everything I could have hoped for. Miguel, Alyssa, and Missy were never more than a phone call away. Any questions I had were immediately answered. Whenever I needed help with a part of the home purchase I always had the support I needed. I cannot emphasize enough how helpful they were.
Our loan officer, Matt Istwan, was awesome. He went over & beyond all expectations we had. Matt was always professional, courteous, and knowledgeable during the entire process. I can't thank Matt enough for his help with financing our home, he made such a difference during a very stressful home search.
Tyler Oakley and his team are the Gold Standard for veteran's home financing. I have worked with Tyler on THREE loans. The process was flawless on all three loans.
Extremely competitive rates, fast response and personal contact kept me informed at every step.
Tanya and the group that assisted her, went over and beyond my expectations. Even when I was an absolute pain and asked thousands of questions, she remained the utmost professional ensuring that I understood the process.
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This was a great experience working with the people at veterans united I was well informed about everything that was going on and things were done on time with little or no stress on me. Great work on there part thanks a lot.
Our VU team was awesome- beyond the outstanding rating of 10. Rob Dycus and Erin Craig were both quick to respond to our questions and kept us informed regarding the loan process and on what was needed during each step along the way. Rob especially exceeded our expectations. He was extremely knowledgeable and easy to work with.
Friendly, easy and no confusion
The entire process, from begininning to end, was as smooth as the homebuying process can possibly be. I couldn't have asked for a better experience.
The team of Cole Abram did a great job of keeping me up to date.
On everything that was going on, I really felt totally comfortable with the process
I would Definitely recommend them, GREAT JOB VETERAN UNITED!
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I had a great experience with vet. United, Mr Perry was very good at guiding me through the process
Kelly Foote and her team did an excellent job. Things were done quick and we were treated like family. Everything was explained clearly and they helped us feel at ease through this process.
Clint Hamilton, Jessica Suess, Taylor Dey for insurance, Donette Hancock realtor and all people related to my account were extremely helpful. Closing went smoothly. Thanks to everyone involved. Marilyn Slivinski Army SSG
I am crying tears of gratitude and joy as I type this message. My disabilities made this home buying experience overwhelming for me, both mentally and physically. However, with the guidance of Marcus Cossgrove and the amazing team that he selected for me (Tere'sa, Richmond, and my new Veterans United family), I truly feel like it was smooth sailing! This amazing group of individuals made me feel like I was their ONLY client! All of my questions or concerns were swiftly addressed, and I was never made to feel incompetent with my many questions or forgetfulness. I thank Marcus for this. He understands that I required a bit more patience and assistance than most home buyers that he probably deals with. Marcus made sure that my team were all aware of my mental disabilities so that they were prepared to provide extra assistance whenever needed.
Once I closed on my new home, I was pleased to learn that I can still reach out to Marcus if I need help with something. Again shows how much he values his clients. I pray that my loan remains with Veterans United, because I don't want to lose Miracle Man Marcus (my new nickname for him😊).
Just as I thought that I had finally gotten all of my happy tears out, this morning I opened the package that arrived yesterday from VU. Inside were extremely thoughtful welcome home gifts from Marcus and the team. A couple of those items further proved to me that Marcus Cossgrove truly gets to know his clients! I saw these simple yet so meaningful gifts to my family, and the tears started flowing all over again! My heart is filled with gratefulness. Thank you, Marcus! Thank you, my new VU family!
Everyone was helpful and the experience was a good experience for me.
