Every one was very helpful and I really liked that my questions were answered and my calls were returned in a timely manner. My dream home is now my forever home! Thank you!
If anyone wants a easy planned out home loan path that u just follow the dots outlined U have got that down to a T made my whole experience which could be. So crazy in this nutty time we live in right now somewhat pleasant and appreciate that greatly.
The process was more complex and cumbersome than I expected, but Molly, my home loan specialist, was a pleasure to work with. I would recommend this company with the expectation of going through a very long process that a traditional mortgage would not put you through.
Response from Veterans United
Thank you, Eddie. We do appreciate your comments immensely, and we know how tiresome it can be to tackle paperwork head on each day. We apologize that your experience was negatively impacted. For this reason, it is our goal to guide you every step of the way and make the process seem as easy as possible. Our commitment to serving you is ongoing and we are glad that parts of the experience were positive. It is our goal to improve, so please do not hesitate to contact us if you wish to discuss things further. You all did a phenomenal job, and you have earned the opportunity to rest in your new home!
Without a doubt some of the friendliest professionals I have ever worked with. Quick responses to questions with honest answers.
Veterans United is the best customer service that I've ever experienced. I have now purchased 2 homes using VU, they make all of the stress of buying a home disappear. They are so kind and really make you feel like they know you on a personal level. I've never felt silly with any of my questions and never felt like a burden. They took care of my family, my entrie team was amazing.
10/10
Great service and prompt responses!! Very happy with our experience!!
I was nervous about my refinancing process because of the stress that it can cause, but Veterans United saved the day! My refinancing process has been smooth and stress free because of the efficient and diligent work done by the Veterans United team! Thank you for going above and beyond in order to complete this process for me!
Veterans united overall is awesome and very easy to work with. They keep you informed on any changes that may occur throughout the process . They even have credit specialists that can help you raise your credit score if you just fall short. i 10/10 recommend using them for your home buying process
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Great experience with the VA side not so much with the real estate side.
Would recommend
To any of family and friends
