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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
449,348 reviews
639 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 449,348 unfiltered reviews

Starting on Page 453 of 14,979. Return to Page 1

5 out of 5 Stars

I would highly recommend. During the entire process my team made sure that I had an easy and efficient home buying experience. They’re the greatest 10/10.

headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

3.5 out of 5 Stars

Some agents respond quickly, others take quite a while, slowing down the process. For future cases, it'd also be best to have clear communication on what documentation is wanted, what information is wanted on it, and what format it's needed in to begin with instead coming back days or weeks later saying it's not everything needed to meet criteria. Still very much worth working with. Will recommend, and will work with this company again should the occasion arise.

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars

VU made buying my first home seamless and stress-free. I felt like I was in good hands and well taken care of during the entire process. Great service and I highly recommend!

headshot image of Joey Philpot

Loan Officer : Joey Philpot

NMLS# 345832

4.5 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Photo submission from Nathan M.

Shannon, Emilee, and our agent Lisa were absolutely wonderful. Couldn't have had a better experience. Thank you!

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars

Very seamless process. This was my second time using Veteran's United. There's a reason for that. Amazing company.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Yes I definitely will!

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

Outstanding customer service

headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars

Garret Barry is a great guy. Always there to answer any questions I had and walked me through it all.

headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

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5 out of 5 Stars
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

4.5 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars

Everything was smooth and went perfect!

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

4 out of 5 Stars
headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars

We are repeat customers and have a positive experience throughout. Love the app! Great for reducing the number of back-and-forth phone calls.

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
Photo submission from Larry M.

I wouldn't have my new home without Cody Smith's help. The team bent over backwards to help me out and made it look easy, even when we had problems with the paperwork. Thank you so much!

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

4 out of 5 Stars
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars

Veterans United was an extremely helpful in the loan process from pre-approval to close their system is super user friendly and their team is so accommodating and helpful. This is our second home loan with VU and I can’t imagine using anyone else.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars

They were the best, and workhard to get me through the process.

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars

Quick and seamless! Polite and very knowledgable.

headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

Ready to see for yourself?

Experience first-hand why 357,146 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Photo submission from Keshawn D.

Dustin Fritz and the Veterans United team made buying my first home a dream come true the process was easy and painless. Dustin walked me through every step of the way and made me feel secure and sure about buying a home. He took the time and broke down every piece of the contract so that I understand every part. When Dustin took a vacation he left me in the hands of Jackie O'Brien who was almost better than him. My family and I want to thank the Veterans United team for making home buying easy.

headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

4.5 out of 5 Stars
headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

4.5 out of 5 Stars

The team was quick and efficient at making sure I had everything in order

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

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