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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

471,933

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 471,933 unfiltered, unedited reviews

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4 out of 5 Stars
Would Recommend
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
Would Recommend

I would absolutely recommend using Veteran’s United to any Veteran that I knew was looking to purchase a home. My experience with VU has been exceptional. Kara has gone above and beyond in assisting us.

headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
Would Recommend

We are so happy that we found Veterans United!! What a great team of professionals. Everyone on our loan team made the entire process go easy and smooth. A shout out of appreciation goes to Nick Vance and Beth Madden!! Great work!! Everything you did for us was TOP NOTCH!! You're AMAZING!!

headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

5 out of 5 Stars
Would Recommend

Veterans United has of the most professional people to work with but that is their second best quality, they are the nicest and friendliest people we have ever met, and we consider them our friends now. Thank you for making us feel loved.

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

4 out of 5 Stars
Would Recommend

Overall, I had a great experience with my home loan team. They were responsive, professional, and helped guide me through the process smoothly. I always felt like they were available to answer questions and keep things moving forward.
The only issue I ran into was that it wasn’t clearly communicated until the day before closing that my significant other couldn’t be on the deed due to the loan requirements. That caused some last minute stress that could have been avoided with earlier with proper communication.
Aside from that, everything else was handled really well, and I appreciate the team’s support throughout the process.

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
Would Recommend
Photo submission from Jasmin P.

Working with Veterans United far exceeded my expectations! At no time did I feel like I wasn't being fully supported in this process. I was always kept fully informed every step of the way. Thanks to the team for making my home buying experience pleasant.

headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

4 out of 5 Stars
Would Recommend
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

4.5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Very hard working. Keeps you informed and answers any and all questions. Great customer service. Had no issues.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

Jerry Landrey and his team (Levi) did an amazing job getting my IRRL done. Everything was smooth and quick from the start to closing. Would recommend this team any day hands down. Thanks Jerry and Levi.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend
headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

Nick Colin and the whole team answered all my questions efficiently and effectively were patient and overall couldn’t of been a better experience

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend

Derek and his team that were assisting us were very supportive and understanding and worked with us through the entire process, answering questions as quickly as possible and personable to work with. Thank you very much.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
Photo submission from Dustin C.

Veteran's United has made the home buying experience very pleasant! I love the online tools and makes it easy to submit documents and keep myself up to date!

headshot image of Andy Moe

Loan Officer: Andy Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

Made the process of buying my first home super easy, the staff are nice and easy to talk to and very knowledgeable in their fields

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

4.5 out of 5 Stars
Would Recommend
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
Would Recommend

Veterans United made the homebuying process feel surprisingly smooth. Their team guided me through each step with clarity and patience, and I always felt like I had someone in my corner. What could have been overwhelming ended up being straightforward thanks to their support.

headshot image of Micah Yoshimura

Senior Loan Officer: Micah Yoshimura

NMLS# 459383

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4.5 out of 5 Stars
Would Recommend
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
Would Recommend

Anne and Kaylyn both did a great job with helping us refinance our home to save money! Thanks again!

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

I wanted to personally recognize Andrea. She helped us through some bumps with the title company. She went well out of her way and was always pleasant. She definitely knows how to provide remarkable service. Keep her around. She is an amazing asset. Thank you Andrea, you're great at what you do.

headshot image of Ryan Griggs

Loan Officer: Ryan Griggs

NMLS# 995914

5 out of 5 Stars
Would Recommend

I’ve read some negative reviews about VU, but I can honestly say that I didn’t experience any negative issues with VU. We, meaning my Wife and I, were very responsive on getting requested documents back asap. We didn’t procrastinate on anything requested from us. Our team consisted of Hannah, Lupe, and Emily who were all available to take my calls and emails with questions I had. We closed in unbelievable 16 days.
Everyone will of course have different experiences to report, which is great, but this was my experience and it was nothing but wonderful for me with a minimal stress involved.
Thanks VU!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

4 out of 5 Stars
Would Recommend
headshot image of Steven Devine

Loan Officer: Steven Devine

NMLS# 2771198

4 out of 5 Stars
Would Recommend
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

Nick Holman and his team has been very helpful and great

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

More Reviews

See all 471,933 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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