Communication was clear and constant. Questions were answered and help was available whenever I need it. I recommend them above anyone ive used.
Charlie and Amanda helped me every step of the way and did are personable and professional at what they do .!! Great working with them .!
I am truly grateful for the opportunity to on a home!!
Our loan officer, Matt Istwan, was awesome. He went over & beyond all expectations we had. Matt was always professional, courteous, and knowledgeable during the entire process. I can't thank Matt enough for his help with financing our home, he made such a difference during a very stressful home search.
Second home purchase with VU and it was a breeze. If you have a busy schedule and in the market to purchase a new home, VU is the obvious choice. They literally handled an easy 95% of the work involve if not more. Everyone was clear and transparent about what was needed with every step along the way. I appreciate everyone’s time helping us transition into our new home
They were amazing to work with. I thought buying my first house was gonna be way more stressful but it wasn’t with veteran United
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I would recommend Veterans United. They were incredibly communicative throughout the entire process, and not once did I feel confused or unsure about what was happening. Any questions I had were answered with patience and clarity. Jessie and her team were professional, friendly, and knowledgeable, and they made the experience feel so natural—almost as if this wasn’t my first time buying a home.
I was nervous that the process would be long, difficult, or that something might catch me off guard, but the transparency of the VU team erased all of those fears. They are truly in this for the right reasons, and it shows in every interaction. They helped my family and me purchase our first home in less than a month, and we are forever grateful and blessed.
Veterans United’s customer service is unmatched. I would recommend them time and time again!
Our VU team was awesome- beyond the outstanding rating of 10. Rob Dycus and Erin Craig were both quick to respond to our questions and kept us informed regarding the loan process and on what was needed during each step along the way. Rob especially exceeded our expectations. He was extremely knowledgeable and easy to work with.
My home buying process went smoothly and it was very easy. There was no confusion with the process or what was happening. I had peace of mind and hardly any stress through the home buying process.
Zane was there for support and questions through the entire process
Hey Tyson I was actually quite impressed from the start to finish you hung in there with Peter and your team Eric I was overwhelmed never experienced anything about the professionalism that you provided for me thank you so much I'm in the new home working on it and I'm actually quite excited
9/10 - would’ve given a 10, but there were some IT platform issues / processes that could be tightened up to prevent multiple document reworks.
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It was a great process. They answered every question, explained each step over phone, via email , app ,and videos. Very easy to.upload needed documents. Everyone was very friendly, professional, and available!
My realtor was Makayla Bulls and my veterans United agent was Alexei K. And they both did an amazing job and helping me get into a new house. I want to thank both of them for finding the home that I need it. They outstanding job great people to work with and I will tell everyone about them because I know they will get the job done.
They always put in the extra effort to ensure their customers and vets are taken care of.
I just want to thank you all over there, everyone on my team, for making our dreams a reality. Such a pleasure grabbing everything requested of me and to see it all fall in place is just considered a major blessing. My family thanks you all for your efforts, guidance, and backing. We love it!
Kelly Foote and her team did an excellent job. Things were done quick and we were treated like family. Everything was explained clearly and they helped us feel at ease through this process.
