I’m so incredibly grateful for Veterans United, they will always be my choice for buying a home!
It was a smooth process!
Shannon, Emilee, and our agent Lisa were absolutely wonderful. Couldn't have had a better experience. Thank you!
Great to work with.
Sean Shackelford was top notch to work with and guide to a new home, loan and closing.
kudos Sean and team!
Overall the process was seamless, however at the end of the process my loan officer went on leave and you can tell a proper transfer to his superior didn’t happen which caused confusion during closing.
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We had a few bumps in the process, none of which were the fault of Veterans United, but they led us through the process admirably.
I wouldn't have my new home without Cody Smith's help. The team bent over backwards to help me out and made it look easy, even when we had problems with the paperwork. Thank you so much!
VA Home loans is 100% the best i would and do recommend them to any and everyone.
Thanks
Charles A.Miller
Zach is awesome him and his team got me approved with a little couple of hiccups but it happened. I am a new homeowner for the first time. Thanks again Zach..
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Always a GREAT experience with Doug Lippmann!!
Awesome team i would recommend united Veterans to anyone looking for a home. The process was easy and they took the time to communicate with us anytime we had questions or concerns. John, kyle, Candice and Vernon get a 10 out of 10😊😊👊👍👍
Dustin Fritz and the Veterans United team made buying my first home a dream come true the process was easy and painless. Dustin walked me through every step of the way and made me feel secure and sure about buying a home. He took the time and broke down every piece of the contract so that I understand every part. When Dustin took a vacation he left me in the hands of Jackie O'Brien who was almost better than him. My family and I want to thank the Veterans United team for making home buying easy.
The team was quick and communicative about the loan process. I did have one hiccup with Veterans United Homeowners Insurance Department. First they ghosted me for about a 1 1/2 weeks and it was slowing up the loan process. After multiple unreturned emails, texts, calls, etc....then they did the bait and switch with the total. Although, I ended up using another homeowners insurance, the home loan department was excellent.
The online process went ok for the most part. App was troublesome at times due to operating system updates. Navigating of it was fine and intuitive however direct feedback from inputs would have been appreciated. Clarification of items requested was the most challenging due to terminology and expected responses.
Only other concern was lateness of requests within the process.
