The team I had was absolutely phenomenal! Very happy with my first home buying experience.
Very responsive. Fully engaged. Treat the home buying experience as if they are helping a family member.
They kept me informed and are an "Awesome" team. Very easy to talk to on phone and always had time to explain things that I did not understand. Mr. Derek and Ms. Krista are just super people to work with. Thanks again for all you did for me and my wife. If I am ever in you alls area, I got to come by and take you all out to lunch. Best wishes, Robert Hamilton
A great experience from start to finish with the entire team.
I would absolutely recommend Veterans United!!
Mrs Beasock
And the entire team did such an amazing job helping my wife and I get into our new home!
I was worried that being on a deployment would’ve made this process nearly impossible but Mrs Beasock and the whole went above and beyond for us!!
Very friendly and hard working team. However they seemed slightly inexperienced due to a few mistakes made along the way. They might succeed with a more experienced team lead. But overall we made it to closing.
Response from Veterans United
Hey Clark,
Thank you for the feedback. I’m glad to hear the team was friendly and hardworking throughout the process. I’m sorry there were mistakes along the way that made the experience feel less smooth than it should have. We appreciate your honest feedback, and I’m happy to hear you still made it to closing.
If you’d like to share more about your experience, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
They made the process for buying a house quick and easy.
Taylor and Jackie guided us through a maze of paperwork with expert precision. They were quick to respond to any phone call or email. It was a pleasure to work with them. Their professionalism was very evident throughout the whole loan process.
I can not stress enough how effective and smooth the process was with you guys. Thank you so much for being a part of this very important milestone for us. Thank you for everything.
Great! I am completely shocked at how smooth this process was. Any issues or concerns I had anyone I reached out to was very prompt, helpful and thorough so I understood what was going on during the entire process.
Communication was spotty between VU, my realtor, and myself.
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Easiest mortgage process. Always first class!
Veterans United was very helpful. We stayed in contact and helped each other as much as we could from start to finish. Our first home buying process went smoothly and worked out very well for our family!
They made the process super easy. Would definitely recommend to anyone who's considering using them!
Jason, our loan officer was incredible! He was very professional and made everything go quite smoothly. He explained things well enough for us to actually understand the concepts. We thank him for everything he did for us!
