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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
476,605 reviews
721 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 476,605 unfiltered reviews

Starting on Page 453 of 15,887. Return to Page 1

5 out of 5 Stars

The best customer service I have received.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

Steven Erickson was phenomenal from the very first day!!!

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
headshot image of Bryce Cullins

Loan Officer: Bryce Cullins

NMLS# 2679091

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Photo submission from Alan W.

Misty Spain and Ross Pierson was excellent with guiding me through the Home Buying, Loan, and Closing process. They was great to work with!

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Photo submission from Dana H.

Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

Brice has been a great help to us through all the steps. We are thankful for his knowledge and expertise.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

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5 out of 5 Stars

I think this process was made easy process for the veteran. They’re trying to buy a home.

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars

The folks at Veterans United made the entire process extremely easy, and stress-free. They were extremely helpful, very patient with answering questions. All in all this was an excellent experience, and I'm awful glad I went with these guys!Joseph H Benson
US Army vet.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Photo submission from Gregory T.

My husband and I had an amazing and awesome experience with our Veteran United Home Loans Team. Mr. Kaplan, Mr. Stephenson, and Mr. Jones expertise assisted our family through our First-Time Home buying process. Mr. Tony Stephenson was always available with his knowledge, reassurance, and patience. I definitely will recommend my family and friends to Mr. Stephenson personally. I will always want him on our Homebuying Teams!

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars

I would recommend Veterans United in a heartbeat. They are professional, friendly and knowledgeable. We would never use anyone else and highly reccomend them. On a personal i think the team we had was awesome!

headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

Ready to see for yourself?

Experience first-hand why 380,584 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

the entire team was amazing!!!

headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

5 out of 5 Stars
headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

4 out of 5 Stars

Veterans United ultimately helped us get our home closed despite a very challenging underwriting situation. Lucas and Brendan stayed responsive throughout the process and worked hard to find solutions when an unexpected lease issue almost delayed the transaction.The process definitely became stressful near closing because of underwriting delays and communication gaps, but once the issue was escalated, the team worked quickly to push everything through. They were able to coordinate with underwriting, review additional documentation, and get us to clear-to-close in time.I especially appreciated that they stayed engaged until funding was completed and continued helping with final conditions right up to closing day.Overall, I’m grateful we were able to close successfully and appreciate the effort the team put in to make it happen.

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Photo submission from Alan F.

Our loan team (Will and Diana) were absolutely fantastic to work with. Correspondence was top notch and the whole process was very smooth and stress free. Even the VU's website was user friendly and was loaded with information that was very valuable.

headshot image of Will McCullah

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars
Photo submission from Devon A.

The team was very helpful with the home buying process and I liked that dustin was able to help me compare loan offers so I har a better understanding of them!

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Hunter Hukari is a 100% recommend!I'm extremely greatful that I had him working with me!

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

4 out of 5 Stars
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars

Veterans United. Jake Albers. Lionel Messi. LeBron James. “What do these things have in common?” you’re asking yourself. Excellence, industry leading stats, and a tenacious thirst to be the best. While he may not break any NBA records or be the idol to millions of children kicking a soccer ball, Jake Albers and Veterans United will provide the home buying equivalent.

headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

5 out of 5 Stars

He usually responds to every single one of my messages in less than 5 minutes. He always knows what he's doing. Excellent service.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

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