The experience with Veteran's United was a lot less stressful than we ever expected. My wife Brenda and I liked the task list that kept us on task with the required documentation to buy our new house. The whole team was fantastic and was always there to answer our questions. Your company does generally care for veterans, and I will recommend you to all my friends and family when needing to sell their house. Thank you again for a wonderful experience.
We honestly couldn’t have asked for an easier loan process. Everything was done online, and uploading the requested documents was simple and straightforward. It made the whole experience stress-free from start to finish.Ben, Lisa, and Jonathan were all incredibly helpful, quick to respond, and always happy to answer our questions. We never felt left in the dark.They also connected us with our real estate agent, Sondra Deaconscue, and we truly can’t praise her enough. She went above and beyond to hold our purchase together and made everything come together seamlessly. We were so impressed that we’re having her list the home we just moved from.Highly recommend this entire team!
My team moved fast on going thru papers and letting me know what I needed ASAP. I also loved the little gift they sent us! I would love to Thank them so much for the awesome job they did and would give them 100 out of 10!
The entire team was phenomenal. Jonathan explained all the financials thoroughly and was very personable, Ofelia was super diligent in getting us through the underwriting process, keeping me informed at every step, and I knew Sierra had our backs with all kinds of offers and discounts for all our moving needs. I couldn’t be happier with my home buying journey with my Veterans United team.
Great service
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Brent and his team did a outstanding job helping me find the perfect home for me and my family! He was available anytime I had a question or needed help and explain the process to me every step of the way.
The folks at VU are always there for you. They answer your questions even on weekends. My guy sent us text messages on the holidays and I went back to them for a Refinance and they matched an extremely nice rate and concessions.
10 out of 10.
From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.
Rich and his team are absolutely amazing. Their teamwork made my dreams work! I love would recommend his team to complete strangers as long as they are Veterans or Active Duty.
Drew and Tandy, Awesome! Thank you.
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Everything from start to finish was very smooth our VU team. Our team reached out to us frequently to keep us updated on the process and let us know when things were needed or if things were moving forward appropriately. Overall we had an amazing experience and are very happy with everything!
My loan officer, Jerry was very well informed, and patient with me. He truly understood my needs and concerns. He addressed all my questions and was very professionally gifted.
My loan corr. Stephanie was amazing. She walked me thru my TO DO list and left no stone unturned.
Great crew of people that worked with me
Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
Everything was so easy and they explained everything and why it needed to be done. They also answered all of my questions in a timely manner.
Great team, they are very thoughtful and also very responsive.
