Relocating to a new place is already hectic and coming from overseas makes things worse not being on the same page. Make things worse my closing date was delayed due to someone not inputting my correct last two places I lived and I was told my credit was frozen. I called the credit union and the customer service spoke with the loan officer to confirm what I provided was accurate but still delayed until the correct addresses were inputted. I received documents to sign 5 minutes before closing. Nightmare.
Response from Veterans United
Hi Deforest, we appreciate hearing from you and wanted to take a moment to follow up on your comments. While we do not take responsibility for third party actions, it was beneficial to explore this topic further with you. Discussing the details around your final closing figures is part of our commitment to deliver outstanding service. Veterans United does not directly control the majority of these costs like taxes and insurance, and it is expected that earlier cost estimates will differ from final closing numbers. It is our goal to be there for you every step of the way to explain and demonstrate all changes. We appreciate your calling attention to this aspect and will always be available if you wish to discuss in greater detail.
Great service
Great experience!
Ok
Very good service, great people, great to work with.
VA has benefits, there is no doubt
they are very thorough and sometimes that feels a little intense. but i presume its necessary
This was the fastest and easiest mortgage I have ever seen. Ashton was the best and his team had know problem answering any of my questions and kept me up to date on everything. Thank you very much
Process very long. Too many steps had to be repeated. Communication needed improvement. But i would consider using then again. But as i stated the underwriters were horrible. Very bad
Veteran’s United staff did a great job of staying in close communication, we’re extremely responsive, and worked well with the realtors in this highly competitive market. They were able to close the loan in 30 days from proposal acceptance to closing. VA loans can close in 30 days!!!
I recommend Veterans United Home Loan to all veterans. I received excellent service from the entire staff from start to finish. Very easy process. Five Stars and if it could be rated Ten it’s a Ten. Thank you Veterans United Home Loans for exceptional service.
My overall experience from start to finish was absolutely fantastic. I couldn't have asked for a better loan team and home buying experience. I 100% recommend Veterans United.
I had never purchased a home by myself before but decided to try VeteransUnited as the reviews were very good. Chris Lunn and his team, Tyler and LaSar were most helpful and always positive!
They took me through the process step by step and today I am in my home and enjoying home ownership. My lawyer at closing commented on the great rate and the fact that it could be done with the use of a computer. Thank you VeteransUnited! Karen in Narragansett, Rhode Island, widow of a Vietnam veteran.
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If you are thinking about getting a VA loan give VU a chance, their rates are competitive, they understand the military lifestyle. I had many preapprovals, some for better rates but rates are not everything, customer service is and you will find no better then Veterans Untied. They worked with me every step down to finding the utility services and forwarding my mail! its a one stop shop!. My loan team carried me thorough the process and dealt with my constant calls of worry and pressure. I cannot thank them enough for making all this possible. THANK YOU JANET, AMELIA, DAWN AND THE ENTIRE TEAM !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Anthony was great to work with as well. The entire process went extremely smooth and everyone I encountered there was easy to work with. I would highly recommend Veterans United.
I see why you are rated #1 when it comes to VA loans
If you are a Veteran you absolutely have to contact Veterans United. They have a team who cares and shows it and the experience to help you get your home. They walk you thru everything and have answers to any questions.
All I can say is it was one of the best days when We contacted Veterans United
