Veteran's United has made the home buying experience very pleasant! I love the online tools and makes it easy to submit documents and keep myself up to date!
If you’re an introvert or extrovert looking to buy a home. This is your place. I don’t like dealing with people so for me it was a nice balance. If they needed to call, they did and if I needed to call, they responded. It was perfect.
This has been a journey but one that has been very benificial. We now have our "forever" home thanks to Philip Derchtcher and his team!!!! When ever I had a question I contacted Philip and his response was immediate. He is a very professional yet personal person to work with. His personality was fantastic and always full of enthuisaiam.
Outstanding team I always feel like they are doing what’s best for me and my family!
Amy and her team were spectacular to work with. They offered and maintained outstanding service levels, and Taylor was especially pleasant to engage with. I highly recommend them as a team! 10/10!!
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Greg, Britney and the whole team is amazing! Less than 30 days from application to close during Christmas and New Years holiday hours.
The whole team at VU is on top of things no mis steps pleasant and personal on time and understanding. Could not have had a better experience as a first time buyer.
I wanted to personally recognize Andrea. She helped us through some bumps with the title company. She went well out of her way and was always pleasant. She definitely knows how to provide remarkable service. Keep her around. She is an amazing asset. Thank you Andrea, you're great at what you do.
Jerod, and Julianna were rockstars! They were very personable and made the craziness of getting to closing manageable. Special thank you to Julianna for persevering the loss of a loved one and still being available through that on top of the holidays. We have done great business with you all in the past and look to continue growing in conjunction with you!
John Mowrey, and the entire team of individual assigned to me were exceptionally professional, knowledgeable, caring, courteous and responsive throughout this home buying experience.
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They have a whole crew that is there from start to finish to answer questions and explain the loan process and paperwork.
We had a negative and confusing experience with another lender who was not looking out for our best interest and Nathan cleared things up for us. Once we decided to use VU we were amazed at the difference. The online portal is very easy to use yet secure and we loved getting our documents in the mail along the way as well. VU is a great at explaining things step by step when you are a first time homebuyer who does not know much about the process.
Very great communication and updates
Madison and Levi were great. They really made this process easy and professional.
From the very first phone call to close of escrow was flawless. Our Veternas United team: Brian Flanagan, Catrina Heath, and Crosby Mills were with us the entire way answering every single question and relly just making the entire process quite easy.
We have been through the home buying process multiple times before including VA streamline refinances but, unfortunately not using Veterans United. From here onward though we will only refer Veterans United to all of our Veteran family and friends.
Thank you again, Brian, Catrina and Crosby for all of your assistance in our home buying adventure!With sincere appreciation,The Hatchers.
