Everyone was so helpful and quick to respond when we had questions. Our team exceeded our expectations and made the whole process feel easy! We are so very thankful for all that you guys have done for us!
This was our first home, so I had no idea of what to expect when it came to take those first nervous steps. Then I found Veterans United while scrolling through Facebook, and my journey began. Will had such a great personality and helped me 100% along the way. If I had questions, day or night, I knew I could call will and he made sure I was satisfied! Thanks will for all you have done and continue to do for my fellow brothers and sisters in Arms! Our family is a happier family now that we have a place to call home!
This was the 3rd home I have bought, and the 2nd using a va lender. This was without a doubt the smoothest and best experience I’ve ever had.
The team here at Veterans United has answered every question I have had in a timely manner along with keeping me uptodate on any changes happening during the closing process. I would highly recommend the team to anyone looking to buy a home no matter the location!
I made my first contact with VU about 18 months ago, I was first connected to Schuyler, a senior credit consultant and immediately, although I had contacted them with apprehension about my then bleak credit situation, he assured me that through a couple of payoffs and a couple of disputes we would be able to get my credit score in a range that would allow me to purchase a home. It took me about a year to get to this point and Schuyler was by my side the whole time with advice and constant encouragement that we would make this happen. When the time came, I was handed over to the loan team and was first introduced to Tim who right from the beginning also encouraged me that although a semi-long process I quickly found it is a simple process to provide proper documentation to get this loan initiated, through the underwriting stages and approved. All documentation was uploaded onto the MyVU website or I used the app, couldn’t have been any easier. About this time I got a call from Grace who is the VU concierge, she was always super fun to talk to. Her knowledge of the moving process is amazing and she would have suggestions about the process and the move people just don’t think about it’s very obvious she loves her job and is very successful at it and we always had a good laugh session before any call was finished. Levi came in early in the paperwork process, and he is the organizer and closer. He took the random information, put it in one place and delivered it to me almost daily the last month of my process. His attention to detail was also immeasurable and essential and truly 100% professional. Also, thank you very much to Stephanie and Aleeza for your behind the scenes. Initially, when I found out there were going to be so many people involved in this process, I found it a little daunting, but as time went on, I realized that by having all of these working parts, my whole loan process was zero stress and 100% efficient, I wouldn’t trade this process or my whole loan team for any other financial institute to go through this process. Thank you thank you !!!!!! 🇺🇸💙
Veterans United was very helpful with the lending process couldn't be more pleased with the service I received.
From the beginning of my initial contact with Veterans United Home Loans to the closing on our new home, not once did I ever feel uncomfortable or mistreated or was given unsound or incorrect advice during the whole process. Everyone, from beginning to end, was 100% professional and overwhelmingly polite and went out of their way to make sure I had everything I was going to need before going to closing and making sure there were no last minute problems, which there were none. I am a 100% Disabled Veteran, and I wouldn't say this if it were not my true feelings. I would recommend Veterans United to any and all Veterans, and I would recommend them to my children and my friends. Thank you Veterans United for making this a great and outstanding experience!!!
It was a team effort, but through everyone’s patience and support, I finally have my own slice of home.
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The whole loan process is rather intimidating at first, but this loan team really knows how to tame it down. They never left you with any unanswered questions, or feeling like you didn't understand what was expected. It couldn't have been smoother!
