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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,995

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

The team i got at Veteran’s United made my first time buying a house super simple and straightforward. They made it as stressful as free as possible. Thank you!

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Amanda Day and Cody were awesome and did a fantastic job.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Have already recommended to friends.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Very professional explained everything and made this an almost painless endeavor.

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

I cannot recommend Veterans United enough, to anyone looking to purchase a home. Our team, Kim, Deschler, Cris Rodriguez, Kaitlyn Peters, Shanellen Sullivan, and everyone on our VU team were simply amazing. Every one of them were professional, knowledgeable, friendly, and helpful through every step of the process. Most notably, I have never met a group of people more excited to do anything and everything for us, than our team at Veteran's United was.

headshot image of Kim Deschler

Loan Officer: Kim Deschler

NMLS# 2385914

5 out of 5 Stars
Would Recommend
Jacob Fearnow

The whole loan process is rather intimidating at first, but this loan team really knows how to tame it down. They never left you with any unanswered questions, or feeling like you didn't understand what was expected. It couldn't have been smoother!

headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

4.5 out of 5 Stars
Would Recommend

Great experience all around.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Would Recommend

I really appreciate Rob and his team help me through this process. They made the process as easy as possible and when a hiccup arose, they jumped in after hours to solve it!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Huge shout out to Taylor Staelens…her tenacity and follow through are unmatched. She burned the midnight oil to ensure I kept my March 5th closing date!

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

For my first home buying experience, you all really took the anxiety out of everything for my wife and I. We truly appreciated this superb customer service and plan to use this service again.

headshot image of David Philips

Loan Officer: David Philips

NMLS# 1452335

5 out of 5 Stars
Would Recommend
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
Would Recommend

This was probably the easiest mortgage process I have been through thanks to my mortgage team. I never had to worry about anything during the process. The App and online services were easy to use, and I heard from my team often with updates on the loan process.

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend
Joel Dekle

Veterans United was able to help me untangle a very difficult financial issue caused by my service connected injuries. I was not able to find anyone who could help me. Veterans United was the only one who knew how to help. Attorneys, real estate professionals, banks all told me I could forget about owning a home for a least three years. Veterans United understood the nuances of my case, and my loan officer Chet Kent knew how to help. Veterans United had online classes that explained every step of the process. What was not covered in the online lessons my loan officer explained to me thoroughly. Without Veterans United my wife and I would not be in our dream home. Thanks to Veterans United and Chet Kent our dream came true.

headshot image of Chet Kent

Loan Officer: Chet Kent

NMLS# 1197837

5 out of 5 Stars
Would Recommend

Overall the whole team was amazing and understanding, even though I was deployed with connectivity issues, we were able to finalize everything I needed to close on my new home! Thank you Veterans United Team!

headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Would Recommend

Excellent team work and their communication with me was outstanding. I couldn’t ask for better people to work with. Their commitment to excellence showed every day.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

Best group of people I’ve ever worked with

headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend

Thank You, Truly

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Chris Porter

Loan Officer: Chris Porter

NMLS# 1827569

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5 out of 5 Stars
Would Recommend

Any and everything involved with Veterans United went smoothly. I could not possibly ask for more.

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend

Jenny was also very instrumental in finishing up the deal and getting everything in order for the close on 17 March 2025. Thank you Jenny!!

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

Veterans United Made Homeownership Happen Sooner Than I Ever Thought Possible!I didn’t think buying a home was possible for me so soon, but Veterans United made it happen! From the very beginning, their team was incredibly supportive, guiding me through the process with patience and expertise. They answered every question, made everything easy to understand, and worked hard to ensure I had the best possible experience.What felt like a distant dream quickly became a reality, thanks to their dedication and efficiency. If you’re a veteran wondering if homeownership is within reach, trust me—Veterans United will make it happen faster than you expect. I’m beyond grateful for their help and couldn’t have asked for a better experience!Thank you, Veterans United, for making my dream come true sooner than I ever imagined!

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend
John Jeans

This VA Home Loan process went well with great support and I can't say how happy that I am in my new home. Doug kept me posted on all aspects of this process on a daily basis. He was available to help me whenever I needed answers.

headshot image of Doug Lippmann

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend
headshot image of Levi Hoyes

Loan Officer: Levi Hoyes

NMLS# 1884805

5 out of 5 Stars
Would Recommend

Mason, was the biggest help outside of our realtor. He needs a raise!

headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
Would Recommend

Alyssa and Keegan were absolutely amazing!!!
Informative, detailed, very prompt and just really kind and patient.
Words can't describe how pleasant they made my home buying experience!!! Top tier

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

3.5 out of 5 Stars

Loan process was fine until close to closing when there was delays due to team not realizing we already sent info/documents they requested. Then the waiver with the VA for condo was sent with an old ID from a past waiver for someone else causing the VA to reach out to me directly for me to provide the info/acknowledgement myself. Could have closed sooner without these issues.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

More Reviews

See all 428,995 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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