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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
449,859 reviews
681 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 449,859 unfiltered reviews

Starting on Page 458 of 14,996. Return to Page 1

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

Yes, I appreciate everything they did for me. I had a trouble finding some of the items and it took me time, but they took the time and patience to help me. It made me feel very comfortable about what I was doing. I would like to say thank to Chase and the team.

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Photo submission from Thomas S.

We have been truly blessed by the outstanding professionalism and determination of Jeff and Shan. They spent many hours, days and then months working on our loan. They showed us sincere love and concern for us while we traveled this journey. We had many unforeseen obstacles placed in our way and they never gave up on us. They worked tirelessly to help us obtain our dream of owning a home. They prayed for us while we waited to overcome our difficult circumstances. They gave us Hope during the times that we did not see the light at the end of the tunnel. Through it all, we have been grateful that God placed Jeff and Shan in our lives. May God continue using them both, to bless the lives of those they assist along the path of owning a home. We will forever be grateful to them for their sincerity and passion for what they do. Thank you for having such awesome people!!

headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

5 out of 5 Stars

Fast and easy

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars

Dawn and Nick were part of my team and helped us close on our house within 30 days. This was our first house and we did not know what we did not know they were super knowledgeable and communicative. I honestly looked forward to their phone calls more than our realtor during this process. Thank you!

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars

Quick and easy process the team made it (once again)!

headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

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4.5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Christopher Bowen

Loan Officer: Christopher Bowen

NMLS# 2486519

4.5 out of 5 Stars

Everyone, with the exception of one person, was fantastic to work with! They were extremely friendly, knowledgeable, prompt, courteous, efficient, and clear with what they needed from me. I would recommend almost the entire team in a heartbeat!

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

The team that I worked with was awesome. Very communicative, clear, and quick. Would HIGHLY recommend.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

The team was there every step of the way. First time or last time, I couldn’t tell! They didn’t miss a beat.

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Photo submission from Deven R.

This was our first time buying a home, and of course, using the VA loan. We worked with Morgunn during the process and it was most definitely the best first time home buying experience I think anyone could have had. From the moment she got in touch with my wife and I she made everything super easy for us! She was always so friendly to talk to, and went above and beyond to get things done quick! She was able to answer any questions we had and made this, what could have been a long hard process, fast and a piece of cake! I know you always hear about bad experiences, but you best believe my wife and I will be talking very highly about this!

headshot image of Morgunn Skipworth

Loan Officer: Morgunn Skipworth

NMLS# 1127375

0.5 out of 5 Stars

As a first time homeowner I felt in the dark the majority of the time. Lack of communication left me stressed out throughout the entire process.

Response from Veterans United

Hi Kara,
I’m really sorry to hear that your first homebuying experience left you feeling in the dark. Taking this step for the first time is a big deal, and it should feel exciting and supported, not stressful and uncertain. I regret that our communication didn’t provide the clarity and reassurance you needed along the way.

I’d like to learn more about your experience so we can address your concerns and do better moving forward. If you’re open to it, please reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday, 9 a.m. to 5 p.m. CST, and we typically respond the next business day if messages come in after hours.

5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars

Honest and seem to really care to help.

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars

Everyone I worked with, Anna and Chris were absolutely amazing! They went above and beyond to make this happen for me and without them I wouldn’t be a home owner today! Thank you all and would absolutely recommend every time!

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

.

headshot image of James Browning III

Branch Manager: James Browning III

NMLS# 1884028

5 out of 5 Stars

I had zero issues with VU! They communicate very well and give step by step instructions on what to do. Every step was posted in the to-do list on the app. They would also call to follow up on the instructions which was greatly appreciated. I highly recommend veterans united.

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Photo submission from Christopher P.

The services you provide veterans should be recognized every single day. My wife and I can't express enough what a great experience it was working with Veterans United Home Loans. Each and every member of my home loan team made such a positive impact during this entire process, we couldn't have asked for more. From our coordinator, Molly Nelson who graciously appointed Felicia Murphy as our realtor to the especially talented home loan officer, Katie Tegerdine. They made the home loan process enjoyable, pain-free, and explained everything so easily even a salty sailor could understand!

headshot image of Katie Tegerdine

Loan Officer: Katie Tegerdine

NMLS# 1464207

5 out of 5 Stars
headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars

They worked no stop until my loan was approved. Spent our first night in our new home. Thanks for getting us into it Chris, ylyour team was Awesome and Kat Spellman went above and beyond.

headshot image of Chris Whitchurch

Loan Officer: Chris Whitchurch

NMLS# 2679093

5 out of 5 Stars

Jayden and her team are by far the best customer service we have ever received, they are professional, concise, have profound work ethic! With that being said , my family thanks you for making our first home buying experience completely stressful free and we look forward to doing business again in the near future!!
V/R
- The Koosmanns

headshot image of Jayden Ludwig

Loan Officer: Jayden Ludwig

NMLS# 2486863

5 out of 5 Stars

Josh and team were outstanding! They made the buying process incredibly simple, and facilitated a very quick close.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

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