The team was great
My team moved fast on going thru papers and letting me know what I needed ASAP. I also loved the little gift they sent us! I would love to Thank them so much for the awesome job they did and would give them 100 out of 10!
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Steve and team were great to work with from the beginning when working with Stacy last August to completion. A shout out to Steve, Ryan, Stacy, Lee Ann, Bae & Delores.
From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.
I cannot thank Veterans United enough. They made this process extremely simple. The hardest part of this whole process was deciding what house I wanted. I never felt pressured to do anything and they were always willing to answer any questions I had. They didn’t just help me buy a house, they are the reason why I got a home. They truly were a God send.
This was the easiest process I have ever been through!
Some clerical errors with the address, had to move the closing date a few times, other than that Toby and Lisa were very helpful.
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I trust the people at Veterans United and they had answered all my questions and concerns. Since I was doing this house purchase by myself they were there by
my side to assure me of different things and made things positive, instead of like
a chore. Thanks so much team and I thank you for helping me purchase my dream
home.
Dorian at Veterans United was outstanding from start to finish. As first-time homebuyers, he made everything clear, simple, and stress-free, and was especially clutch during negotiations.
What really stood out was the personal connection—we built great rapport right away. Being from Columbus, GA and me from LaGrange, GA, we even realized he knew my cousin from back home. That made the whole experience feel even more genuine and comfortable.
Communication was always on point, and you can tell he truly cares about his clients. Highly recommend Dorian if you want a smooth, no-stress homebuying experience.
Drew Dixon and his team were absolutely incredible all the way through!! Very communicative, honest, and helpful!! Would 100% recommend them to any veteran looking to purchase a home
The whole team was extremely professional, and extremely responsive to any questions and task management throughout the process.
I absolutely enjoyed working with Miguel and Alyssa. There were consistently available, and made a great effort to clarify, and to help us understand what was upcoming, and what was still needed. And furthermore, they never pressured us into anything. They were always honest, and I felt as if they had our best interest at heart always. That means everything in a transaction is complex and costly as a home purchase is.This process is always a difficult one, and I’m very grateful that they were there to help us. Highly recommend them!
Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
Everyone was great and helpful.
This team is amazing and did everything to make this purchase as smooth as possible .
