Tyler was very responsive.
The whole process was smooth and the app is very user friendly.
I’m honestly not great at this but I’d feel guilty if I didn’t write something after all the hard work they put into finding my dream home. This has been an amazing process and I couldn’t have asked for a better team to guide me to my first house. All there hard work made this process so easy. The only thing I had to be anxious about is waiting for the move in date! I just want to say how grateful I am for all there hard work and I would recommend them to anyone who is ready to find there first home or dream home!!!
We have been truly blessed by the outstanding professionalism and determination of Jeff and Shan. They spent many hours, days and then months working on our loan. They showed us sincere love and concern for us while we traveled this journey. We had many unforeseen obstacles placed in our way and they never gave up on us. They worked tirelessly to help us obtain our dream of owning a home. They prayed for us while we waited to overcome our difficult circumstances. They gave us Hope during the times that we did not see the light at the end of the tunnel. Through it all, we have been grateful that God placed Jeff and Shan in our lives. May God continue using them both, to bless the lives of those they assist along the path of owning a home. We will forever be grateful to them for their sincerity and passion for what they do. Thank you for having such awesome people!!
Jacob and his team made this first home buying process extremely easy and stress free........worked with me to find what very well may be my forever home! They continue to be available for help and calls whenever something comes up
Toby is amazing. He was always available for questions, and we had a lot of them. He is very knowledgeable and takes great pride in his job. We will certainly recommend Veterans United based on our experience with Toby!
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Awesome team to have been assigned to my wife and I!
Donald and his team are very knowledgeable, friendly, and understanding, and are willing to go that extra mile to help make things work for you and make your home buying purchase a pleasant experience!
This was our first time buying a home, and of course, using the VA loan. We worked with Morgunn during the process and it was most definitely the best first time home buying experience I think anyone could have had. From the moment she got in touch with my wife and I she made everything super easy for us! She was always so friendly to talk to, and went above and beyond to get things done quick! She was able to answer any questions we had and made this, what could have been a long hard process, fast and a piece of cake! I know you always hear about bad experiences, but you best believe my wife and I will be talking very highly about this!
They help me get into my dream home every step of the way. I would recommend their entire staff to anyone who’s looking to purchase a home.
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Easy peasy.
Thank you Bobby and Allen for all you had to put up with to get us this loan?
Too many people to deal with, closing slipped by a week and a half causing me to stay in a hotel for over a week with a handicap son
Response from Veterans United
Hey Maurice,
I’m so sorry to hear about your experience. Having to coordinate with multiple people can already feel overwhelming, and I understand how much harder that was with your closing delayed by more than a week. I can only imagine how stressful it must have been to stay in a hotel that long, especially while caring for your son. That’s not the experience we want for our borrowers.
I’d like for my team to have the opportunity to review your file to better understand what caused the delay and see if there’s anything we can learn from it. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office from 9 a.m. to 5 p.m. Central Time, Monday through Friday.
The services you provide veterans should be recognized every single day. My wife and I can't express enough what a great experience it was working with Veterans United Home Loans. Each and every member of my home loan team made such a positive impact during this entire process, we couldn't have asked for more. From our coordinator, Molly Nelson who graciously appointed Felicia Murphy as our realtor to the especially talented home loan officer, Katie Tegerdine. They made the home loan process enjoyable, pain-free, and explained everything so easily even a salty sailor could understand!
My Veterans United Team was outstanding. Thank you to Tony, Nicky, and Alix for the quick and straightforward home buying experience!
Overall, a great experience. Lisa helped through every step of the process, and everyone was nice, patient, and very professional. She made the "first home owner" experience amazing. She was very patient with the millions of questions we asked. I would go through Veterans United again!
These folks took great care if me and worked with me as I am very electronically challenged.
