I have dealt with other companies when buying or refinancing a home quite a few times. This was a first, not in person until the final paperwork. The people we have talked with have been very professional and courteous.
I really liked working with Dylan and team Veterans United. They made the deal happen and we together overcame a lot of tough obstacles. All in all we made it and I very much appreciated the support.
I would highly recommend Veterans United to friends and family because they made the entire home buying process smooth, stress-free, and easy to understand. From the very beginning, their team was professional, responsive, and always available to answer my questions, no matter how small.
Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
Mr. Ted was the best!! He was constantly trying to help us throughout the whole process and was very pleasing to work with! He went above and beyond his work!
I would absolutely recommend Veterans United to any service member and have already!
The house buying process at Veterans’s united was excellent, I downloaded the app, and uploaded all the necessary paperwork to get the process started, Chance Mullins and his team kept me up to date on everything, and there response to my questions where answered promptly, the app is top notch, it’s not like the old days where you had to bring a ton of paperwork or fax a ton of paperwork. I will be recommending them to my loved one’s.
Ready to see for yourself?
Experience first-hand why 378,067 homeowners give us a perfect score!
Where do I even start with this team? Veterans United made our first home-buying experience truly incredible!!Michael and Tyler were professional, knowledgeable, and always prompt with communication. No matter how many questions I had (and I had a LOT), they took the time to explain everything clearly and made sure we felt confident every step of the way. They are an amazing team!The underwriter, was just as impressive! Very efficient, thorough, and always on top of things. The entire process felt smooth and seamless from start to finish. As a first-time homebuyer, I couldn’t be more grateful for the support and guidance my family received. If you’re looking for a lender that truly cares about veterans, communicates well, and makes the process feel easy, Veterans United is the way to go!!
We had a very enjoyable experience over all. There were some issues with the sellers that eventually pushed our close back a day. During that ordeal communication degraded slightly. Communication was pretty good through most of this process, but at the end, it was a little stressful.
Our loan officer, Matt Istwan, was awesome. He went over & beyond all expectations we had. Matt was always professional, courteous, and knowledgeable during the entire process. I can't thank Matt enough for his help with financing our home, he made such a difference during a very stressful home search.
Robert was awesome to work with. He also helped out with my parents home loan. He is very patient and thorough. Highly recommend Robert. Thanks again.
Veterans United is an excellent company that truly cares about veterans and their best interest. Working with Blake and Grace was an awesome experience. Each one is truly dedicated, committed, and extremely knowledgeable professionals who provide first rated excellent customer service. You just know they care about you and it's genuine and sincere. Thank you Blake, Grace, and Veteran's United!
Ready to see for yourself?
Experience first-hand why 378,067 homeowners give us a perfect score!
Veterans United made the process very straightforward.
Our VU team was awesome- beyond the outstanding rating of 10. Rob Dycus and Erin Craig were both quick to respond to our questions and kept us informed regarding the loan process and on what was needed during each step along the way. Rob especially exceeded our expectations. He was extremely knowledgeable and easy to work with.
The most frustrating part was the number of times I had to review the closing documents
