Veteran's United has the best employees with SUPER CUSTOMER SERVICE. THEY CARE ABD WORK WITH YOU. GIVES QUICK RESPONSES.
Professional and quick close,
Amazing overall, Amanda Girard was super helpful during my process along with Karol Hart. The best experience!
Effortless process. All my "To Do's" were easy.
Please send my deepest gratitude to Holly for her work on my mortgage. She was so easy going, informative, accessible and calming during this stressful and crazy time in my life. I have never had such an easy mortgage process. It was actually more difficult finding “that” house than it was dealing with the financial side of it.
Great process and made everything very easy to update documentation, stay on track, and work easily with the team.
The company don't communicate very well with the buyer
Response from Veterans United
Hey Robin,
I’m sorry to hear communication didn’t meet your expectations. You should always feel informed and supported through your loan process, and I regret that wasn’t the case here. I’d like my team to learn more about your experience—please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com. We are available Monday through Friday, 9 a.m. to 5 p.m. CST.
We wanted to thank Veterans United and especially our loan officer Anne Kuster for making our dream a reality. We must have asked a million questions throughout this process and she was very informative and patient with us. We couldn't have asked for a better experience and just wanted to say thank you for helping us on this journey to our forever home :)
This was our fourth time working with Veterans United, and once again, they did not disappoint. Each experience has been nothing short of exceptional, and this time was no different. The entire loan team demonstrated top-tier professionalism, care, and efficiency from start to finish. Their consistent excellence, especially in serving military families, makes them our go-to for home financing. We highly recommend them to anyone looking for a reliable, transparent, and supportive lending team.
Adam and his team have been very helpful. Answering every question I had in great detail. Also very prompt at returning calls.
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Dan and Shelby were absolutely awesome. They kept us on track and made sure we understood every step of our loan process. Amazing experience when you have people like these two helping you! Thank you so much for everything.
The loan team, OUTSTANDING! I had zero issues and cannot thank them enough for a smooth process.
Thanks to David and Rae and the entire VU team, my loan process and closing went smoothly because of their professionalism and expertise. David and Rae did an outstanding job keeping me abreast of what tasks I needed to complete in order for me to successfully reach my closing date. Thank you, David and Rae, for your excellent work!
This was the first time in my life I have ever felt taken care of. For as stressful as buying a first home can be, Veterans United did everything and then some to help me through the process. I am glad that I went with them.
Veterans United made the entire home-buying process smooth and stress-free. Their team guided me through every step, from pre-approval to closing, with great communication, patience, and professionalism. As a veteran, I truly felt supported and appreciated. I couldn’t be happier with my new home and the experience overall!
You guys rock appreciate all you done for me
