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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,182

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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5 out of 5 Stars
Would Recommend

great experience, thank you for your experience, patience & dedication!

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend

I highly recommend this lovely group of financial professionals! They helped me every step and believe me.. I am not internet savy so I needed them!
Cheers !

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Would Recommend
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
Would Recommend
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend

Everything besides the last second water well being an issue and a delay then rush to happen wasn't ideal. Probably helped kill my vehicle trying to do the 25hrs straight but it made it 30 min shy of title company and an hour from the property I purchased.

headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend
headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
Would Recommend

Ashley Tompkins was very thorough and respectful as well. I overall had a 10/10 experience with the colleagues at Veterans United Home Loans and hope to be able to work with them again in the future!

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend

Seth and the team were fantastic! Fastest closing ever. They were able to get it done with no hiccups in a little over 2 weeks! Thank you!

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

This is our third home purchase, and this was by far the best experience we have had. We were treated like family and there was constant communication and transparency that kept us aware of where we were in the process every step of the way. It really felt like Steph, Shelby, Arlem, and the entire Veterans United team had our best interest at heart and were working to help us achieve our goal of owning this particular home.We found our dream home and I truly believe that we would not have been able to close the deal if we had not decided to shop around for other lenders. We called a friend named James Miguel Green who recommended Veterans United and the rest is history!From the bottom of my heart I’d like to say Thank You and God Bless!Sincerely,Ananias

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend

This has not been an easy process moving from TX, to ME over 2300 miles. This Veterans United Team has gone above and beyond to take care of every one of our home selling and buying needs. This is our second time going through this process with Veterans United and everytime they never fail to impress me with their knowledge, expertise, and professionalism.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Veterans United assisted me for the first time on this purchase; it will not be the last.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

Very great and rewarding experience. Will definitely have Veterans United in my corner for my next home buying

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Great team, great communication

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Our team was right on it from the start! They made it easy and stressless. We have the home of our dreams and they helped make it happen. Thank you!

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

4.5 out of 5 Stars
Would Recommend
headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
Would Recommend
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

3.5 out of 5 Stars
Would Recommend
headshot image of Clarke Blodgett

Loan Officer: Clarke Blodgett

NMLS# 2371270

5 out of 5 Stars
Would Recommend
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
Would Recommend
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

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5 out of 5 Stars
Would Recommend

Hi, we our David and Gale who just got our home refinanced through Veterans United Home Loans. From start to finish it was a real pleasure to work with them. From day one we were assigned a team that consisted of a Senior Home Buying Concierge, a Loan Specialist, a Loan Coordinator, and a Loan Officer.
The team working together answered every question that we had and went above and beyond to make the whole process go as easy and smoothly as possible. I can't begin to thank them enough for making our refinancing possible and being there to put our every need as a priority for the refinancing of our home.
Gale and I would like to personally thank Nichole Barber our Loan Officer, Walter Burks our Loan Coordinator, Edward Still our Loan Specialist, and Allie Poletti our Senior Home Buying Concierge. All of which that helped in making our home refinancing possible. Gale and I would without a doubt happily recommend Veterans United if you are looking to refinance your home like us or looking to buy or sell your home. We our sure they can fulfill your needs and make you as happy as they have made us.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend
headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

This was my second time using Veterans United. The process was great from start to finish both times. I would highly recommend using them.

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

4 out of 5 Stars
Would Recommend

The team was awesome I have no complaints about my team whatsoever. But underwriting was a nightmare. The worse experience I have ever had in my life. They would ask for info that they already had just didn't loom for it I would have to high light it and send it to them again. We were given a clear to close went to closing and they refused to send the paperwork be cause of the way something was worse on the reinspection. We had to get a structural engineer to go aout and approve something because no one was available. I had to rent the uhaul for the weekend because my stuff was already packed up and loaded and they would not send the paperwork till Monday which left me short on cash because they told me to go ahead and pay closing on Thursday so I could close on Friday. I had to pay the guys I had helping extra for the wait time on Friday then pay them extra to come back on Monday because they had another move already scheduled do I had to pay them extra for them working late into the night cause if it didn't get the uhaul back by 11:59pm I had to pay for another day and would incur a late fee because some one else had it book and was picking it up. Underwriting was a complete failure and the worse process I have ever been through, and they made it way more stressful then it need to be with their inability to decern information, lack of communication, apparent disregard for time, and inability to operate and conduct business in a different time zone then their own. If it wasn't for my team being so awesome I would have given veterans united the worse review I have ever given. Please fix this. Cause if this is the way vets are going to be treated then please change your name. We don't deserve the stress and mental anguish caused by your underwriting department, most of us have been through enough.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

4.5 out of 5 Stars
Would Recommend

This is the second time unfortunately that I had to refinance my home but this type I also got rid of pretty much all of my debt in doing so. I contacted them this passes time because of the great service!!!

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

More Reviews

See all 409,182 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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