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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
460,602 reviews
718 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 460,602 unfiltered reviews

Starting on Page 48 of 15,354. Return to Page 1

5 out of 5 Stars
headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

4 out of 5 Stars
headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars

I mean for me they made it pretty easy and straightforward, but my situation was strictly VA income and it took me probably less than 30 days close on the house a new construction out at that.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Photo submission from Joshua B.

I pray my home owning path crosses with Veterans United again, because as a first time home buyer, the process was easier than everyone tells me. Thanks again VU

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars

From the time I first reached out to VU to the funds being available on time for closing (not all that common with other lenders) everything went just as the team explained it would.I could not be happier with the service that I got from Veterans United.

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars

Aimee, Liam, AshleyAwesome!!!!

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars

Very informative
And answered all my questions, no matter how small they seemed

headshot image of Thomas Hall

Loan Officer: Thomas Hall

NMLS# 2466750

3 out of 5 Stars

Sometimes my emails would not be answered.

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

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5 out of 5 Stars
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars

Chris you and Elli was so amazing and helps so much thank you both it was great to work with you

headshot image of Chris Tiongson

Loan Officer: Chris Tiongson

NMLS# 2732925

5 out of 5 Stars
Photo submission from Maylynn P.

Thank you from the bottom of our hearts for all of your help to get the loan and for assisting us with all of the papers. It has been a pleasure to work with all of you! You will always be our go-to and we have already started to spread the word about your amazing team! Thank you all again for the great work!

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars

Veterans united was recommended to me from a friend. We were sitting next to each other at work and I mentioned that I was looking to buy a house soon and wasn’t sure where to start. My coworker said he was currently in the process, and said it was all smooth and super easy going through VU.So I figured I’ll give it a shot. I filled out the application online. Got a phone call 10 minutes later. After that, the entire process was super smooth from start to finish lots of phone calls to answer any questions I had text emails, etc..Now that we have closed on our house, we can look back and say wow I’m glad I went through VU. The entire process was amazing and we were very appreciative of Kenzie and the other team members!

headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars

As I began my own buying journey and shopped around for rates, I quickly discovered that dealing with Veterans United was so much simpler and convenient than other potential veterans home loan lenders. I tried Navy Federal credit union and a couple others and quickly became very frustrated with them. However, with Veterans United, they made it very easy for me. It made it very easy to make a decision about which lender to use. The whole team was outstanding.Shane Ward constantly kept me informed about what was happening. Andrew Carter took me through the underwriting process and made it seamless. They both deserve special mention.The concierge, Nicki Blevins, was always available. The whole process was smooth and painless. Kudos to the whole team.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

4.5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

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5 out of 5 Stars

Crystaline was absolutely amazing . The process was flawless . The only thing was with Catrina Heath. In short … she pulled a fire alarm for a fire that didn’t exist . Catrina , words carry a lot of weight during this time and my only advice to you is to check how you are communicating with your customers, and check in with your partners before sending out something that gravely impacts months of planning and hard deadlines . Lastly , an answer back is better than no answer at all , I know life is busy for us all but it is no excuse to leave myself and others on my side without a response for days . Respectfully , do better for the next people and good luck.

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars

This is the best team I have ever done business with and if anyone ever needs to buy a house this is the team they need to work with.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

4 out of 5 Stars
headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars

Helpful, knowledgeable, always willing to answer questions, process with the to-do list was easy. Definitely on your side, felt like at times they making the deal go through with shear will power. Awesome team!!!

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Photo submission from Yazmin R.

Excellent service and team of professionals. We couldn't done it without them.

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars

We went through a nightmare purchasing our home at no fault to our team and they were all outstanding and went above and beyond for us. THANK YOU!

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

4.5 out of 5 Stars

The only issue we had in the process was repeatedly asked for items that we already have given, some items were asked for 3 times.
Other than getting frustrated from that we were very satisfied.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars

Eric was very polite and professional. He was there for any questions I had and made the home buying process very efficient and painless.

headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

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