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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
476,754 reviews
829 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 476,754 unfiltered reviews

Starting on Page 48 of 15,892. Return to Page 1

5 out of 5 Stars
headshot image of Cory Stipp

Loan Officer: Cory Stipp

NMLS# 2736695

5 out of 5 Stars
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars

Everything went well Thanks team.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer Team Lead: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars

This have been a wonderful experience! Everything was so smooth. Such an amazing team. I definitely recommend using Veterans united.

headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
Photo submission from Ryan M.

Mike Kane and his team are the best! If you're looking for a new home, call veterans United ask for Mike and I promise you will be glad you did! Very professional, knowledgeable and friendly people there to help with anything you need! Thank you Mike and your team for your hard work in helping me with my new home!

headshot image of Michael Kane

Loan Officer: Michael Kane

NMLS# 2295187

4 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

4.5 out of 5 Stars
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

Daren and crew were outstanding! Very straightforward and easy process, which was very refreshing given how cumbersome mortgage loans are normally.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars

I have nothing but good things to say about Veterans United! They made everything so quick and easy. We love our team and they were such a huge help with everything!

headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

4 out of 5 Stars
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer Team Lead: Rachel Bruce

NMLS# 951471

1 out of 5 Stars

Closed on Refi 22 days ago and still a payoff account has not been paid off. No response to phone calls. Will have to contact my local Congressman Steven Horsford to help with this unsettled loan.

Response from Veterans United

Hi Bernardo,
Thank you for bringing this to my attention. I understand how concerning it would be to still see an outstanding payoff several weeks after closing, especially when you haven't been able to get the answers you're looking for. I'm sorry for the frustration and uncertainty this has caused.

I'd like the opportunity to look into what happened and help clarify where things stand. Please contact my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com so I can locate your information and review your concerns directly.

The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time. Messages received outside those hours are typically answered the next business day.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars

It took me two years to find a house. Dustin stayed with me. He followed up with me. He checked in on me. He was the best ever. I felt like it was an old friend looking after me.

headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars

They help me getting through the electronic paperwork. Sending the needed information to VU electronically instead of the postal service.

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Photo submission from Marquella T.

Our experience with Veterans United was perfect! Derek, and Nate and their teams were very helpful, easy to talk to and just overall pleasure to work with. They made our home buying experience a painless and enjoyable! Thank you so much to Veterans United and their team of experts in the home buying field! The Terra house!

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

Haley is probably the best loan officer I have ever worked with.

headshot image of Haley Denney

Loan Officer Team Lead: Haley Denney

NMLS# 1501441

5 out of 5 Stars

Outstanding service

headshot image of Ben Choi

Loan Officer Team Lead: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

4.5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer Team Lead: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars

10/10 service from all the team at veterans united. I have already recommended this company to other veterans who are looking to buy a home!

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

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4.5 out of 5 Stars

The use of computers for so much of the buying and selling process was very stressful for us older folks. Steve helped this stress by being very patient in explaining items that we did not understand. He was often away from his desk when we contacted him with a question but he always got back to us ASAP. Our confidence in him certainly helped smooth the process and we appreciated him very much.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

I wouldn't want to work with any other lender on a home purchase! It went so smoothly, the communication was A+, the entire proceeding was streamlined and very easy to follow, all while running my own business...my only stress was making sure I had enough boxes for all of my things :)

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
Photo submission from Jessica L.

I wish I used Veterans United for every home we've purchased. I will highly recommend them to everyone and use them again if I sell/buy in the future.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars

Amanda and Gavin made the whole process easy…..

headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars

Great team and we’re very helpful. Made our first time home buying experience a breeze.

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars

Outstanding, professional, and always helped out my fianc

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer Team Lead: Kyle Gardner

NMLS# 1203784

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