From day one, our team worked with us like a well oiled machine. It was awesome how one message or email would reach them all, and we would get answers from all of them. I’ve bought several homes in my life, and this experience and team was the best I’ve ever seen. We felt comfortable knowing we had answers and real people doing the best for us. I would recommend this group and company to any veterans who are looking to buy a home. 💯 a great experience.
Very quick and easy
Shay and Molly helped immensely guiding me through the process. The whole team is top notch and should be awarded for the help & work with buying this home. Thank you to all!!!
Overall the experience was pleasant few things was little irritating, asking for paperwork already sent or vague information. Sometimes the communication wasn't the greatest but was still alright
Great rates. Excellent, experienced people, who know VA loans and how the system works. Everyone on the team kept me informed.
communication and planning between veterans united, me and third party companies was poor. i was days before closing and was told i needed a well test (VU was aware that the house had a well several months before a test was ever brought up to me) also had a home inspection that stated no repairs needed and was informed days before closing that i did have repairs somehow. these two things pushed my closing date through no fault of my own and changed my interest percentage making my payment substantially higher. these items should have been brought to my attention much sooner. other than that everyone was helpful and explained things very well.
Felicia and Erica were great! Both were very responsive and made the entire process headache free.
Very streamlined process and the App is super simple to use.
Don and Grace are great!
We first began searching for a home before a military move with unknown dates. The team helped us move quickly on a house that ultimately wasn't meant to be and handled it very smoothly. When we finally received orders and hard dates that required even quicker movement, the team came together again and made it happen on our timeline like true professionals. I was very impressed with the customer service, software applications, and timeliness from start to finish. We will absolutely come back on our next home search!
Very helpful every step of the way acted as a team. I thought they were great.
Really great experience. Nick Starkel was incredibly helpful, especially. He always picked up the phone immediately and answered all questions fully. He walked me through the entire process in a way that made complete sense coming from no home-buying experience.
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I applied to three places for a home loan. Veterans United was the only one that called me, texted me, emailed me, and approved me on the very same day. The other two approved me within the week, and did not follow up with me at all. I tried contacting Navy Federal on my own and it took 3 weeks to even get a contact back from them.
Lance Nilson, Anthony Graziano, and the rest of the Veterans United team were absolutely amazing and did everything they could to help me get into my first home! Thank you so much!!
A steam line service with a great app. Do the to-do list and watch your team make the magic happen. If you're ever confused a simple call text or email your team has your in a quick timely manner.
Jeff was exceptional and his team followed suit. Overall, the process was made less difficult and we landed our dream home! We very much recommend!
The whole team was absolutely great to work with. I would definitely recommend to anyone. Again thank you all very much. God Bless
