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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
449,983 reviews
670 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 449,983 unfiltered reviews

Starting on Page 48 of 15,000. Return to Page 1

5 out of 5 Stars

We recommend Danny Revna to friends already during the process!

headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

1.5 out of 5 Stars

Communication was absolutely terrible.

Response from Veterans United

Hi Stevie,
I’m sorry to hear this. Poor communication is frustrating, and you deserved better from us. If you’re open to it, I’d appreciate the chance to learn more and help. You can reach our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars

Wendy is a great person she helped us get through this process and I got my first house so fast, she is highly recommended to everyone.. thank you To all who helped us,

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars

Amazing, great, and straight to the point. Helped and answered everything throughout the whole process.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

4.5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Photo submission from Johnny M.

Thanks for your help, my wife and I love our new home 🏠 🙏🏻🙋‍♂️🏠👍

headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars

Josh and Gabe were awesome! Made the whole experience of buying a home for the first time feel smooth and easy!

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

4.5 out of 5 Stars

Rebekah made videos of the house and sent them to us because we were out of state. She quickly responded to all of our communications whether text or email. She also changed her schedule to make time for us to see the home. Would definitely recommend her to our friends.

headshot image of Rebekah Moncrief

Loan Officer: Rebekah Moncrief

NMLS# 1129241

5 out of 5 Stars

Brian and the whole team at VU were extremely helpful, knowledgeable, and friendly every step of the way. Consistent communication and explanations. We would definitely work with them again!

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

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Experience first-hand why 357,694 homeowners give us a perfect score!

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5 out of 5 Stars

Sheldon, Sarah, and the whole VetsU Team were simply amazing to work with from jump. Patient, Professional, and made me feel part of a true Partnership throughout the entire experience. A team member was never further than a text away.My questions were answered promptly, when I was confused, concerned, or irritated, they provided a safe, judgement-free space to vent pent up anxiety. Never once was I made to feel less for availing myself this space.
Thank you all!

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars

The best company that I ever work with . Rachel and July were very helpful they did not hesitate at anytime help . I will suggest to everyone who wants to be a homeowner.

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Photo submission from Chad R.

Brandi, Zach's assistant did a great job responding to my emails and keeping me informed through out the process of my loan.VU is the best VA lender in the system. Easy process and affordable fees.

headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars

The entire process was smooth and I never had any doubt that they were looking out for my interest.

headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

5 out of 5 Stars
headshot image of Craig Bennetch

Loan Officer: Craig Bennetch

NMLS# 2497379

5 out of 5 Stars
headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

Ready to see for yourself?

Experience first-hand why 357,694 homeowners give us a perfect score!

Check My Eligibility
3.5 out of 5 Stars

Jumping through hoops is expected with a VA loan, but I wish the communication was a little better so we could have provided necessary documentation sooner. The delay in closing from this was frustrating. Most of my team was excellent but there was one person that hadn’t called at all and did not email as often as I was expecting. We still have yet to have a single phone conversation with her. The rest of the team was diligent and helped us a lot though.

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars

Rob Deleeuw is definitely the guy you want to have as your Broker! He was phenomenal throughout this entire process! He made me feel confident that we would close, in spite of the time constraints and the minimal challenges along the way! Outstanding efforts and outstanding results!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Photo submission from Lajoy E.

Loving my new home. The entire Veterans United team was amazing. Such an awesome help!

headshot image of Nolan Huot

Loan Officer: Nolan Huot

NMLS# 1944197

5 out of 5 Stars
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

4.5 out of 5 Stars
headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars

Sam and his team are wonderful to work with. They keep us updated with our loan process and remind us when we need or forget to sign a document. They are so polite and professional. We couldn’t ask for a better team to work with! We really appreciate everything you have done for us throughout this process. And yes, we will have a happy new year!!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

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