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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,287 reviews
871 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,287 unfiltered reviews

Starting on Page 48 of 15,377. Return to Page 1

5 out of 5 Stars

Mr. Billy Abney and his entire team are exceptional. I highly recommend them.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Photo submission from Dan J.

Totally Amazing from start to finish! From our family to yours, Thank you!

headshot image of Shantel Dooling

Loan Officer: Shantel Dooling

NMLS# 2344264

5 out of 5 Stars
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

5 out of 5 Stars

My entire team was completely helpful.

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars

We were first introduced to Justin and his team over two years ago. Unfortunately, due to other issues that house did not go to closing. Justin would periodically check in with us to check how our search was going. No pressure, just an occasional contact. When we found our current house, our previous experience with Justin was so favorable, we immediately contacted him. He provided first rate service, responded to our questions promptly and accurately, and was always available to ensure we ended up with our "forever home". He, and his team, are great representatives for your company!

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

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5 out of 5 Stars

It went perfect!

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

4.5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars

Shannon was great, never felt pressured, was EXTREMELY knowledgeable and friendly and answered both my wife and my questions. This is the second house that we have bought through VU and would buy our next one through here as well.

headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

4 out of 5 Stars

Working with VU was a smooth process from start to close. Everyone was always very helpful, someone was always checking in, all our questions were always answered. The best was all the help setting up utilities, security, change of address forms, it’s all in the app and was so great! The only hiccup we had was delayed responses at times, numbers that were not as good as other lenders, and never knowing exactly what the final payment was going to be. We understand numbers can change, but some numbers were off by a couple hundred dollars and they weren’t fluctuating numbers. All in all we would use VU again.

headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

4.5 out of 5 Stars
Photo submission from Sage W.

VA Home Loan Made Easy!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

Kyle was easy to work with and made this process of purchasing my first home effortless!

headshot image of Kyle Hatten

Loan Officer: Kyle Hatten

NMLS# 2357326

5 out of 5 Stars

Working with Veterans United Home Loans from start to finish was an outstanding experience. The entire process was quick, seamless, and incredibly well-coordinated.Dorian served as my liaison between underwriting and myself, and he was exceptional—always responsive, knowledgeable, and ready to answer any questions I had along the way. Having that level of communication made a huge difference.Lisa was equally amazing. She stayed on top of every detail and ensured I was always informed about what was needed from me, especially when it came to signatures and required documents. She worked closely with my family and me throughout the entire process, making everything feel smooth and manageable.Overall, the team made what can often be a stressful experience feel easy and straightforward. I would absolutely work with Veterans United Home Loans again and highly recommend them to anyone looking for a seamless home-buying experience.

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

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Experience first-hand why 367,478 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

I cant say enough about Veterans United and especially Kevin Reichert and his team. This is the third time I have had the distinct pleasure of working with these trained professionals. We were kept informed at every stage of the process for this refinance and I appreciate that I am always thanked for my service. Thank you to Veterans United for YOUR service!

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars

Brock R. Was outstanding to work with! He went above and beyond because he cares and enjoys helping others, that’s hard to find these days.

headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

4.5 out of 5 Stars
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars

Great person to person communicate

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Photo submission from Joshua B.

I pray my home owning path crosses with Veterans United again, because as a first time home buyer, the process was easier than everyone tells me. Thanks again VU

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

Working with Veterans United was a really solid experience. Max and his team made the whole mortgage process feel a lot easier than I expected.They did a great job explaining everything—loan options, numbers, and what to expect at each step—without overcomplicating it. I always felt like I understood where we stood and what was coming next.Communication was on point. Anytime I had a question, they got back to me quickly and kept things moving without any confusion or delays.Overall, it was smooth, straightforward, and well run from start to finish. I’d definitely recommend Max and the team to anyone going through the home loan process. This is the reason I chose them again, as Max and team serviced my previous mortgage.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars

Sydney and her team were amazing. Quick to answer any questions and help where they could!

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

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