Heidi, Annie, and the rest of the team were outstanding. As a vet and first time buyer this experience was a little nerve racking but they helped me every step of the way
I like how the process works especially for first time home buyers. Kenny and his team are amazing at their work and able to communicate back and forth with me. From the time of submitting all the necessary paperwork 'til the end, it was a lot to work with. Everything was a smooth sail, but the underwriting process needed to be at least 2 weeks prior to the closing date. I was working with at least a week, starting from the weekend, but was notified to submit extra paperwork such as a name issue that was a letter off. That took about a few days to complete, but requesting for an expedite process took some time. I didn't get a free to close until the day before my closing date. That was stressful because I had multiple plans and took Leave for my closing date. However, we are overall happy that we were able to complete the entire process on time!
Corey was the best professional I ever worked with, as a first time buyer we helped out so much with explaining everything and quick responses!
We recently closed on a house in Riverview, Florida. I worked with Jon Abernathy's team and the main person I had contact with was Ashton. Whether it was her or anyone else on Jon's team, they were always willing to help me and get whatever needed to be done completed. We had some complications along the way but she was able to get the info ready quickly and efficiently to help meet our closing date. Thank you, Veterans United and especially Ashton for all the help along the way.
Very helpful throughout the entire process. Their app made doing all of the required paperwork very fast and easy. They communicated effectively and were always willing to explain anything I had questions about.
Bennet was amazingly good at what he did for me and it was my first time buying a house.
Veterans United went above and beyond to make sure this process went as smoothly as possible for us as first time homebuyers. They stayed in constant communication with us and worked effortlessly behind the scenes to make sure they took as much off of our plate as possible. Huge shout out to Austin and his team! Words could never express our true gratitude!
It went really well. The entire team was extremely professional, and dedicated to making the process as easy as possible for me. It was very fluid, and very much stress-free. All direction I was given was very clear and concise, and when questioned for further information, I was provided with very thorough and specific answers. I never had an issue with getting in contact with my loan officer or coordinator. Or any part of the team. And even with me getting deployed near the end of the entire process, they were very accommodating and understanding, and continue to work with me through time changes and everyone’s busy schedule. Not only would I suggest veterans United, I already have already referred Veterans United, and I plan on using them again in the future.
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Kayla and Chris made the re-finance process so easy!
Rob, and the whole team from Veterans United were amazing. The made our out-of-state move so easy. We had a million questions and they were there every step of the way. Thank you so much!
We just wanted to say thank you to our loan officer, Angie Sanders and her team. As first-time homeowners, we were scared, nervous and apprehensive about the home buying process. Angie and her team were always just a phone call or email away to help with any concerns and/or questions we had, no matter how minor. We are so appreciative of all her help and direction.
Jason was amazing during our whole home buying process. He was knowledgeable and answered all of our questions (even non loan related). Honestly, it was a super easy process and I would use them again!
the team we had knew what they were doing, and when it needed to be done. not to mention had the patience needed to deal with first time homebuyers who had absalutley no idea what they were getting into. it was a pleasant surprise to find individuals who were not irritated by stupid questions at all hours. They worked awesome together. it was a relief not to have to deal with inner office strife. They all went above and beyond for us, stuck with us through meltdowns and celebrated with us when the keys landed in our hands. I would do it again!!!!
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From the first minute we picked up the phone and spoke with Bill, it just felt so organic. I feel like the team went above and beyond for my husband and me. Alycea pushed hard to make sure we got our closing date to the very last second. The staff was on point and had awesome customer service. We are so thankful to Veterans United for helping us get our "forever home!" Keep up the awesome work you guys do!
Bill and his team were absolutely amazing to work with! I will be recommending them to all of my veteran buddies!
Chris was amazing and very kind. All the positive things I can say about him i am.
