Olivia Robinett and Ashley Sheeran were a great help, answered all my questions in a timely manner through email during my deployment, made it a way easier experience than I expected.
The loan specialists, and other personnel, at Veterans United are complete professionals. They are completely knowledgeable about the home-buying process and help you understand everything as they guide you through the process. They are willing to go the extra mile to help get the information needed to get your loan through all phases. My loan specialist, Colin Park, made phone calls to the county courthouse in my home town to find out who I needed to talk to and where to go to get the documents needed to clear my credit reports. WHO DOES THAT!!! I am completely satisfied with the loan that I got, the realtor they referred to me and the home that I eventually purchased. My life is so much better now!
Stephen Bash is awesome
First off, Andrew Beckett was the star of the show. He was the most honest, upfront, and just genuinely cool guy. He answered every question and responded almost instantly every time I reached out, even when he was on vacation! Veterans United and the team they gave was top tier and my wife and I will definitely use them again!
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Working with James Walrod at Veterans United was an excellent experience from start to finish. He went above and beyond to help us purchase our dream home, navigating obstacles with professionalism and clear communication. He was transparent about monthly payments and closing costs, and everything was exactly as expected. James was always available—even after hours—and took the time to educate us throughout the process. Highly recommend Veterans United and especially James!
Nick and his team did a great job! Excellent communication and closed on time. Looking forward to working with them again!
Lindsey was an all star for sure and we felt your company is in great hands with this young lady. We are in our 50's and know first hand on hard it is to get great service now days. If I knew of anyone looking for a home loan we would recommend her then that person would recommend her and so on. Amazing how one phone call to your company changed our lives for the better. THANK YOU, Lindsey.
Fantastic experience. The whole team was very helpful and kept us up to date at all times. We would definitely work through VU again!
I would recommend the entire group that assisted me with my purchase. They were helpful supportive and always got back with me when there was any thing needed to ensure my loan was approved.
The team that helped us through the home purchase process was amazing. The absolute best ever!!!!
Everyone I worked with went above and beyond to help us complete all we needed for our loan. I really appreciate that.
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Everyone was super helpful
My manager did comment on the fact he had to fill out 5 employment verifications. However that aside it was a smooth process.
I would highly recommend Veterans United to anyone who asked. They kept their word and stuck with me from start to finish, just as they said they would!! Thank you for making the move so much less stressful.
Alexei and the entire team at Veterans United ensured I could get my home without delay. Every time I called, they answered my call and answered my questions.
Great Foundation. Great Team . Great experience..... Highly Recommend very caring supportive on the spot .....
Honestly, the entire time their team made us feel like our home buying experience mattered to them. There was a point where Veteran's United should have delegated a different point of contact, (we made an offer on a house the same weekend our loan officer had a baby). Even though he was on paternity leave, the loan officer responded with what we needed to do, albeit concisely.
Later, we had an issue with an appraisal delay. I am pregnant and we'd planned on closing exactly a month before our due date. But we found out the closing was delayed (thanks to the appraisal) the same day I found out from the doctor that baby would need to come out 3 weeks early. When I explained the situation, the mortgage team did everything they could through the holidays to get a closing date sooner than the new baby date. And the day we got approved to close, they sent us a signed card, stuffed animal, and book for the new baby.
