Rob and team made the entire process easy for me. I know they were working hard behind the scenes to make my experience amazing. If I could give the team an 11 I would. Communication was great, I always knew what was going on all the way to closing. Highly recommend Veterans United.
Great loan officer, if we had to do it again we would choose Joey
The loan specialists, and other personnel, at Veterans United are complete professionals. They are completely knowledgeable about the home-buying process and help you understand everything as they guide you through the process. They are willing to go the extra mile to help get the information needed to get your loan through all phases. My loan specialist, Colin Park, made phone calls to the county courthouse in my home town to find out who I needed to talk to and where to go to get the documents needed to clear my credit reports. WHO DOES THAT!!! I am completely satisfied with the loan that I got, the realtor they referred to me and the home that I eventually purchased. My life is so much better now!
I used Veterans United to finance my original mortgage on my house. They were so knowledgeable of all things veterans that I didn’t have to over-explain or take extra steps like I do with most organizations. They made the process so smooth that they were my first choice when it came time to refinance. Chris is awesome. He was my loan officer on my original loan. He is prompt and professional. He knows his stuff and answered EVERY question I had no matter how ridiculous it was. So when I applied to refinance and was notified that Chris was once again going to be my loan officer, I was beyond relieved. These guys are the real deal and I will recommend them to any veteran looking to finance or refinance their mortgage.
We were very impressed with the team approach offered by VU! From our initial phone call to their assistance in getting our credit scores in good shape to transferring us to our loan officer and eventually our closing specialist, VU’s approach to helping veterans was seamless! My wife and I would encourage any veteran shopping for a mortgage to reach out to the team at Veterans United Mortgage!
I was initially hesitant to use this lender after reading some mixed experiences, but I ultimately decided to move forward because of their strong expertise with VA loans. And I’m so glad I did. The Colorado Springs office completely exceeded my expectations. They were knowledgeable, incredibly responsive, and endlessly patient with my many questions throughout the process. Alice and the entire local team made what could have been a stressful experience feel smooth, clear, and supported from start to finish. Working with them was truly a dream come true, and I would absolutely recommend this lending team to anyone (especially fellow veterans) looking for a lender who genuinely cares and knows what they’re doing.
Lindsey was an all star for sure and we felt your company is in great hands with this young lady. We are in our 50's and know first hand on hard it is to get great service now days. If I knew of anyone looking for a home loan we would recommend her then that person would recommend her and so on. Amazing how one phone call to your company changed our lives for the better. THANK YOU, Lindsey.
Ryley and the whole veterans united team were nothing short of exceptional, they made buying my first home hassle free and I’m very thankful I chose them for my home buying!
VU has been solid to work with. I appreciate the ease of uploading documents and being approved without having to jump through hoops like some other lenders just to get a pre-approval. I have used VU more than once and will continue to do so in the future.
The entire loan process went smoothly. It was helpful that I am relatively computer literate.
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We are truly grateful for the oustanding service. Both Nick and Beth were very pleasant, profesional, and expedient. They were always ready to answer questions, and the best part was that the VU app made the entire process seamlesly and fast.
Easy, staff was great
You guys made everything so easy. I appreciate the work you have done.
I would highly recommend Veterans United to anyone who asked. They kept their word and stuck with me from start to finish, just as they said they would!! Thank you for making the move so much less stressful.
