If there was more of a rating I would give it. The whole team made it very simple, easy and not stressful at all. I would 100% recommend all fellow vets to use vu
We recommend Danny Revna to friends already during the process!
Communication was absolutely terrible.
Response from Veterans United
Hi Stevie,
I’m sorry to hear this. Poor communication is frustrating, and you deserved better from us. If you’re open to it, I’d appreciate the chance to learn more and help. You can reach our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Wendy is a great person she helped us get through this process and I got my first house so fast, she is highly recommended to everyone.. thank you To all who helped us,
The loan specialists, and other personnel, at Veterans United are complete professionals. They are completely knowledgeable about the home-buying process and help you understand everything as they guide you through the process. They are willing to go the extra mile to help get the information needed to get your loan through all phases. My loan specialist, Colin Park, made phone calls to the county courthouse in my home town to find out who I needed to talk to and where to go to get the documents needed to clear my credit reports. WHO DOES THAT!!! I am completely satisfied with the loan that I got, the realtor they referred to me and the home that I eventually purchased. My life is so much better now!
Amazing, great, and straight to the point. Helped and answered everything throughout the whole process.
Josh and Gabe were awesome! Made the whole experience of buying a home for the first time feel smooth and easy!
Rebekah made videos of the house and sent them to us because we were out of state. She quickly responded to all of our communications whether text or email. She also changed her schedule to make time for us to see the home. Would definitely recommend her to our friends.
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Brian and the whole team at VU were extremely helpful, knowledgeable, and friendly every step of the way. Consistent communication and explanations. We would definitely work with them again!
Sheldon, Sarah, and the whole VetsU Team were simply amazing to work with from jump. Patient, Professional, and made me feel part of a true Partnership throughout the entire experience. A team member was never further than a text away.My questions were answered promptly, when I was confused, concerned, or irritated, they provided a safe, judgement-free space to vent pent up anxiety. Never once was I made to feel less for availing myself this space.
Thank you all!
Lindsey was an all star for sure and we felt your company is in great hands with this young lady. We are in our 50's and know first hand on hard it is to get great service now days. If I knew of anyone looking for a home loan we would recommend her then that person would recommend her and so on. Amazing how one phone call to your company changed our lives for the better. THANK YOU, Lindsey.
The best company that I ever work with . Rachel and July were very helpful they did not hesitate at anytime help . I will suggest to everyone who wants to be a homeowner.
The entire process was smooth and I never had any doubt that they were looking out for my interest.
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Jumping through hoops is expected with a VA loan, but I wish the communication was a little better so we could have provided necessary documentation sooner. The delay in closing from this was frustrating. Most of my team was excellent but there was one person that hadn’t called at all and did not email as often as I was expecting. We still have yet to have a single phone conversation with her. The rest of the team was diligent and helped us a lot though.
Rob Deleeuw is definitely the guy you want to have as your Broker! He was phenomenal throughout this entire process! He made me feel confident that we would close, in spite of the time constraints and the minimal challenges along the way! Outstanding efforts and outstanding results!
I would highly recommend Veterans United to anyone who asked. They kept their word and stuck with me from start to finish, just as they said they would!! Thank you for making the move so much less stressful.
