Jordan was very helpful answering my financial questions. Richard somehow was able to keep me on track on meeting all paperwork demands. Bai made it known she was a ailable at anytime also.
There is no way I could have done this on my own and other loan companies made the process seem daunting and overly complex. With the guidance of my loan officer from Veterans United, I never felt uneasy about what to do next or if I wasn't getting enough information. He made all of the difference for me and I really felt like I was his main priority. My journey was a breeze thanks to him!
I want to say I am astounded at how easy the process was and how the team at VU was able to get me in a house quick and painless.
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My loan officer, Vincent Fank was awesome!
Our experience with Aaron and Veterans United home loans was so easy I could hardly believe it. He was always available or very quick to get back to me. Correspondence was quick and efficient with the whole team. He was level headed and didn't try to get me to buy the farm when I could only afford a barn. I'm thankful for the pleasure and ease of working with Veterans United.
Holly is PHENOMENAL!!!
Based on her first class service and customer care, I would recommend Veterans United to everyone.
Very helpful. They ensured everything went smoothly and constantly stayed in contact to ensure went smoothly. Answered all my questions or if they couldn’t answer they found it for me.
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Very knowledgeable, responsive, respectful and helpful!
My whole team was wonderful, attentive and patient with every question I had and trust me I had a lot of questions. Chloe was very understanding and flexible with my request. Maggie was quick with answers, so patient when I didn’t understand something and very nice. All of them were great.
Jeremy and his staff were exceptional. They kept us updated throughout the entire process. They answered any question we had and provided excellent service and care. The night before closing Jeremy reached out to congratulate us and offered continued support even after closing.
It has been 24 years since my husband separated from the Army and we have never before pursued using his VA loan benefit, so the process was new to us. I was hesitant to go this route simply based on the fact that we knew nothing about the process and this was our third home purchase in 21 years. We got great service from everyone at VU! And there was so much we didn't know and needed to have explained along the way. The biggest thing that stands out in my mind about our experience is how EASY everything was and how seamlessly the process was from initial loan approval to closing. We got the keys to our home yesterday (10/25) and our closing date was 11/4!
