Veterans United got be from buyer to home owner by our closing date. Awesome job everyone.
You’ve gotta try Veterans United at least once. It can potentially be the best thing you’ve ever done for yourself!
I will not utilize this company again, all past transactions through various other lenders who were much more professional, competent & easy to work with.
Don't go through this company if you plan on doing a conventional loan. The appraisal company they go through (Opteon AMC, inc.) is incompetent and nearly caused the loan to not close. The appraisal was a month late and charged 1800 bucks. It took 56 days to close. Vets united did give a credit of 470 but didn't help with the three additional extension fees. Overall increased my loan cost and blood pressure.
Response from Veterans United
Nathaniel, your feedback matters. It is our desire to carry out the lending process in a way that provides genuine care, respect, and professionalism to each and every client. Our commitment to serving you is unwavering. The transition to home ownership presented unexpected challenges, and we understand the hardships that resulted from your appraisal process. While working hard to serve you, truly, we regret having fallen short of your expectations. Regarding other opportunities that we may to improve our service, we would love to touch base with you to learn more. A member of our Client Advocate team is available to speak with you should you wish to further help us improve for future customers.
Very easy to complete the loan process, loan specialists were always available when we had questions.
From my first call to Veteran’s United about applying for a loan to closing , I had a very knowledgeable team to guide me through the entire process . The team eliminated the stress of buying a home . I would like to thank everyone for their help .
They take time to explain, make sure you do understand and help you to make the right decision. Thank you Veteran United (Terry Roberts and team) for the quick and painless home refinance.
The team we worked with was amazing. Niesha, is a LEGEND!! She was cool under pressure, consistent and made us feel comfortable the entire journey. If you’re listen VU, give her a RAISE and vacation. She is an absolute machine!
This people will try every way they can to help you get into a home. They work very hard for us. I trusted them and it is hard for me to trust people. But after talking to them I could tell they where trying to help. And I am glad we did now we are moving into a home that is safe for my Husband. And that mean's the world to me. Thank you Bert and Matt you are the BEST!!!!!!!!!! THANK YOU VETERANS UNITED !!!!!!!!!!!!!
Would most definitely use you all again.
He and his team were patient with my case and extremely understanding.
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