Working with the Veterans United team has been amazingly easy, my Loan representatives worked hard to make sure I was kept apprised every step of the way from first contact until final close and completion of my ReFi. Travis Pfaff and Tyler Lentz are the best and I highly recommend them!
Veterans United is thorough and professional in every way possible. Quick to respond to your questions. Knowledge and a willingness to help is unsurpassed. Veterans United realizes that each veteran has a similar, but not the same circumstance in need, when it comes to a home. They stand ready to help in ways others tend to fail. I will use them again, and am extremely grateful and happy with the whole process and the people involved. They never dropped the ball.
Also Jared Zahn was our other team member which he did a outstanding job and went above and beyond to help us from beginning to end. Thank again Jared
Thank you Veterans United, for your gifts. I couldn't have done this without you! I highly recommend VU to everyone who is looking to buy.
Great service will recommend
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They made the process so easy. They kept me informed all throughout the process. I had a great team to work with.
The entire Loan team - Jaimie, Blair and Max were wonderful. They all had my best interests in mind while helping through the process.Thank you!
The staff were very friendly and easy to work with. Communications were clear responses were received and delivered in a timely manner. Would recommend this company and this team to anyone.
Great to work with on your loan. Friendly and professional service. On top of what needs to be done
My loan team Court and Deep did not seem very competent. They seem as if they just started working with home loans. I was given BAD information multple times, documents were lost and needed last minute. My closing disclosure had missing and incorrect numbers day of closing. My closing took 7 hours because the loan team could not figure out common sense things.
What a great guy he worked so hard and when I had questions he was always there for us super friendly very nice to work with thank you so much Mitch. Mike & karen Newhall
This was my first time buying a house and I was expecting it to be like all the horror stories I've heard over the years however, VU made it a smooth and almost effortless process.
I can't say that I would use Veterans United again, but my case is different than most. In saying that I would refer other vets to your service, however I would make sure that I set them up for sucess in knowing what to expect.
Response from Veterans United
Hello Timothy, we appreciate your feedback on this matter. A member of our Client Advocate team is available and we invite you to connect with us further. Discussing the details around your figures and what to expect from the process is part of our commitment to deliver outstanding service. It is our goal to be there for you every step of the way to explain and demonstrate all changes. We appreciate your calling attention to this aspect and will always be available if you wish to discuss in greater detail.
Overall, Veterans United, their team members and associates provided wonderful service through the 7 month process of finding our home! We are extremely please with the entire experience and would recommend them to all veterans.
if you want a low stress home buying experience then you need to use these guys. I wish I had contacted them a decade ago.
Everyone on the team was easy to contact and kept me up to date on the entire process. Would recommend them to anyone as I was recommended to them. Thanks again team!!
