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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

413,755

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 413,755 unfiltered, unedited reviews

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4 out of 5 Stars
Would Recommend
headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend
headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

0.5 out of 5 Stars

Check out certain banks that don’t need a closing cost!! Don’t waste money on veteran claims.com

Response from Veterans United

Hi Jesse, Lenders have a couple of options when it comes to the costs related to originating and processing your loan. They can charge a flat 1 percent origination fee (along with the other normal charges up to a reasonable amount) or skip the flat rate and charge fees on an individual basis, as long as the total dollar amount doesn't exceed that same 1 percent of the loan amount.

In a strict sense, closing costs represent the actual cost of doing a loan. We encourage people to shop around with several lenders to find the best deal for them! The VA allows closing costs to be paid by the seller, the buyer, or shared between both parties. In the end, it's really about what you and your Realtor can negotiate. Discussing the details around your final closing figures is part of our commitment to deliver outstanding service. While we do not directly control the majority of these costs like taxes and insurance, we do appreciate your calling attention to this aspect and we value your feedback.

5 out of 5 Stars
Would Recommend

Thank you!

headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

4.5 out of 5 Stars
Would Recommend

My experience was quick and easy!!

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

3.5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

4 out of 5 Stars
Would Recommend
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

4.5 out of 5 Stars
Would Recommend
headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

1.5 out of 5 Stars
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

4.5 out of 5 Stars
Would Recommend
headshot image of Forest Nenninger

Loan Officer: Forest Nenninger

NMLS# 1284729

5 out of 5 Stars
Would Recommend

When things got tough Jared and Nyk always fixed the problem.

headshot image of Nyk Farris

Loan Officer: Nyk Farris

NMLS# 1627933

5 out of 5 Stars
Would Recommend

Bella Beard and Amanda Boss both handled my situation with great care and effective direction for me. I feel that they both are happy to do what they do. I had questions and always got answers. If I called and got the answering service, I was always called back.
I had a good experience for the closing and the goal was met. Thank You!

headshot image of Isabella Beard

Loan Officer: Isabella Beard

NMLS# 2026829

5 out of 5 Stars
Would Recommend

On March 3, 2021 I was preapproved and yesterday, May 13, 2021, the love of my life and I received the keys to our new home.We are beyond thrilled with the level of professionalism, customer service, and value we have gotten from the entire VUHL & RE/Max Team.We cannot thank you enough!

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Presley Vaughan

Loan Officer: Presley Vaughan

NMLS# 1122896

4 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend

I recommend asking for Jennifer Stewart and her team to help with your home buying.

headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
Would Recommend
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

3.5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

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5 out of 5 Stars
Would Recommend

I enjoyed working with Veterans United , I am very glad that I went this route for my home loan. Since they are very knowledgeable about VA loans it made it so much simpler than my last home buying experience. The customer service with my team was exceptional, they were very helpful and knowledgeable. I will be using them in the future for my next home loan .

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend
headshot image of Cooper Allen

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

Very helpful and forth coming since the initial pre-approval letter.. Favorable results for a potential homeowner.Make sure all your financial affairs are solid to receive the best results.. Great experience

headshot image of Jonathan Sieker

Loan Officer: Jonathan Sieker

NMLS# 1244559

4.5 out of 5 Stars
Would Recommend
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend

Veterans United made purchasing our first home as seamless as possible. Kevin and his team were absolutely great to work with. I can’t imagine ever using any other lender when purchasing a home.

headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

4.5 out of 5 Stars
Would Recommend
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

More Reviews

See all 413,755 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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