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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

413,755

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4.5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

Veterans United is awesome!! Our loan officer was Kyle Riggs and he made the entire process as smooth as silk! If you are in the house hunting process you will not be disappointed with Veterans United, they rock!

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

3.5 out of 5 Stars
Would Recommend

As a 25 year military veteran I thought I would receive a more knowledges team based on my families unique needs and concerns based on our veteran status. For example, not having to pay state taxes, etc.. It might be nice to have your teams brush up on those types of things. Especially since we chose your company for that very reason as I'm sure many other service members or veterans will as well.

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend

The whole team did a wonderful job helping me refinance

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

4 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

These guys in Veterans United really go out their way to make buying a home for veterans a smooth and unstressful process.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Thank you!

headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend

Veterans United is truly a great company to do business with. Always looking out for Veterans and helping to maximize VA benefits. Zach and Britney are outstanding! Truly a pleasure to work with. Very responsive and quick to answer any questions. Awesome service and great folks!

headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

I can’t say enough good things about MY Veterans United Mortgage Team!! Even my real estate realtor and the closing company was impressed!!

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend
headshot image of Josh Stack

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

My loan assistant took the time to walk me through the numbers and give estimates on closing costs, as well as explaining locking a rate and so forth. He never talked down in any way (due to my ignorance in some of the areas of financing) but was always very positive and helpful. He was also very good at forecasting what paperwork I might need down the road, so I was able to go ahead and start gathering that paperwork.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

She was always so pleasant to talk to and had an answer for every question we had. Our experience was a million times better than our previous mortgage buying experience elsewhere! Thank you!!

headshot image of Kristin Thomas

Loan Officer: Kristin Thomas

NMLS# 1960366

5 out of 5 Stars
Would Recommend

There's not enough space to write on here for all the great qualities John and his team have shown me in this fantastic journey with a fantastic team of professionals. From the receptionist to each and everyone I have come in contact with on John's team. I mean I wish if I had a chance and perhaps one day my wife and I may take a trip out to their office to tour and meet each and everyone that has made our dream come true. Throughout this difficult and overwhelming journey to realize our dream home this team has be soooooo helpful, friendly, courteous, understanding, patient, professional, and truly a gift from God. They all returned my calls promptly and gave me answers I never even knew were possible.I highly recommend their company for all home finance needs. You won't regret it. You'll be in your new home in no time. They are my new family. Thanks John, Kimberly, Erin, Danielle AND every one that made our dream "Our Little Little Heaven on Earth".

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

2.5 out of 5 Stars
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

4.5 out of 5 Stars
Would Recommend

Veterans United made my home buying experience easy with their helpful staff and responsiveness. I knew what was going on at all time. I didn't know what to expect during a time in the market where every home was going for much more than normal. Veteran's United appraisal was fair and equitable given the market. I was very happy to see that they adjusted to the market and helped our family remain competitive in this crazy market. I definite recommend Veterans United to any VET looking to purchase a new home or refinance. I promise you that you'll be pleased with their service!

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

4.5 out of 5 Stars
Would Recommend
headshot image of Joseph Graham

Loan Officer: Joseph Graham

NMLS# 2078934

5 out of 5 Stars
Would Recommend

Veterans United was the simplest most straightforward mortgage experience I’ve ever had. Great company. My refi was a breeze!

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

4 out of 5 Stars
Would Recommend

Buying a home is a stressful endeavor, luckily this was my 2nd home purchase so I was prepared for a lot of it. That doesn't mean it wasn't stressful. Jessica and Harley helped out a lot with the struggle, and I thank them for everything. For first time buyers; do everything as fast as you can and make the calls to keep the process moving. Buying a home in today's market is very fast paced, so you have to be as well. Don't be surprised when the dream home you are looking for comes on the market in the morning is gone by the afternoon, this happened several times during my search. I recommend Veterans United for your home buying needs.

headshot image of Jessica Fitzgerald

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
Would Recommend

This is my second refinance with Veterans United. As with the first refinance, the team was nothing but professional and helpful. Moreover the second refinance couldn't have been simpler - Daniel's team made the experience close to effortless on my part. I wouldn't hesitate to recommend Veterans United to others.

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

2 out of 5 Stars

Constant delays, non-responsive to emails and phone calls. Had to extend rate lock twice due to poor planning and coordination. I do not recommend Veterans United for your home loan.

Response from Veterans United

Thank you for this feedback Kevin. Our goal at Veterans United is to help create the best situation for yourself and your family. We realize that interest rates can cause undue stress when having to relock, and would like to learn more about how that transpired in your process. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.

5 out of 5 Stars
Would Recommend

N/A

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Thank you Billy, Ashley, and Ben for making this application process a lot easier. My wife, Christine and I appreciated your hard work and professionalism. Take care!

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

This is the 4th property we've purchased and the second VA loan.
I can say without hesitation our experience with Veterans United has been the smoothest, easiest, and most comfortable we've ever had.
They've been on top of a long process, every step of the way.
KUDOS to all involved at Veterans United!

headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

More Reviews

See all 413,755 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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