I am chasing a double payment on my homeowners insurance of $2689.00. Homeowners insurance has always been included in closing costs and VU did not synchronize the closing with me and the homeowners insurance company, resulting in a payment being included in closing costs (which is normal) AND my credit card getting billed. I do not have free time chase the refund of my double payment.
Response from Veterans United
Kevin, thanks for acknowledging this issue so that we might step in to provide further assistance. While Veterans United does not have direct control over the actions of third party providers, it is important that we work together to promote resolution for you. The insurance company is who will need to make this refund, please do contact them with the A Client Advocate is available to assist with any questions or concerns.
I would definitely recommend working with Veterans United. Even though this was my first home buying experience, it was stress free.
Finally
Using Veterans United was the best decision We’ve ever made! Their service to us wasn’t just quality, it was like royalty. They treated us with respect and dignity no matter how many questions we asked, and asked repeatedly. Lol.
Veterans United is the Chick-fil-A of mortgage companies!!
The entire team at Veteran's United was a pleasure to deal with. I could not be happier with my overall experience. Their attention to detail, responsiveness and willingness to help at every step of the process was invaluable. I am so glad I chose to go with Veteran's United and would recommend anyone else to do the same. Thank you!
Thanks again for another great experience!
I am so amazed at every aspect of this process from veterans United that I know for sure I will be using them again in the near future for any of their possible ventures.
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Great people to work with, Great company to be with.
I will recommend VUHL everyone. I recommended VUHL to my stepson who is now in the prosses of buying a new home. Thank you VUHL, and a very special thanks to Sean for all his help.
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Seth Thompson and Patricia Donze worked really hard to get my loan. I would recommend them to anyone who is trying to buy a home with a V A loan. Good people to work with.
Overall great experience. Very pleased with our home buying process!
