Thank you!!!
They assisted me from start to finish as a 1st time buyer I had many questions and throughout the process I could rely on the Veterans United team to be there to guide me
An excellent team, will recommend to all.
Great and smooth buying experience for a first time homebuyer. Will definitely recommend to my other veteran friends.
Once you go VU there is no one else.
They care, and they want to help you make your dreams come true.
No other lender compares and that’s a fact to my brothers and sisters considering.
Just a great experience!
Being a senior citizens, buying our very first home, was a scarey thought. We knew nothing about the process and we needed to do it long-distance with folks we could trust. I had done a little online research and found that Veterans United was one of the highest ranked companies serving retired military. So, we turned to them when we began shopping homes that were for available. From the beginning stages of setting up an online account with them, straight through to our Closing, they have been right by our sides. The entire team were friendly, helpful, patient and caring. There were times we were apprehensive about a step in the process, and they were always more than happy to explain what was going on and what to expect at that stage. We had very little stress, because they never left us feeling as if we were being kept in the dark about anything. I really don't expect to be changing houses at our age, but if we were younger, I definately would enlist the VU Dream Team every time we were buying a new home!
I would recommend veterans united to every veteran I know. I've never had an easier experience dealing with ANY company. Especially one over the phone.
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VU was phenomenal to work with start to finish! They were professional, timely and quick to answer any questions that we had. I would highly recommend everyone use them that can. We had the best home buying experience for our family!
Vet dont mess with these people, they could give ah rats ass about a veteran, dont waste your time believe me.
Response from Veterans United
Hi Terrence, thank you for sharing this honest review. We apologize that our service did not provide the personalized experience you expected throughout the process. While we are thrilled that your loan closed in 34 days, we never want to hear you feel that your time was wasted. While changing contracts from on state to another can be common, it could cause delays and reassignments in licensed loan officers for those areas. With the pandemic, that can unfortunately mean people may become ill and another team member may have to step in and assist. Regardless, providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. Our hope is that your home serves you well and that our commitment to providing outstanding service will have a positive impact in the future.
