As being a first time homebuyer and homeowner, the VU team made this process as easy as it could be. I couldn’t recommend them enough.
I will use Veterans United for every mortgage for the rest of my life. They are the most professional, caring, and personable people I have every had the pleasure of working with and I would recommend them to anybody looking to buy a home. Rob, Gabe, Kat, Kristy and the rest of y’all at Veterans United, thank you from myself, my wife, and our soon to be baby. I hope to work with y’all again very soon!
Very easy online process. Quick response from the team.
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This is the best team I have worked with after multiple refi's during my time
The pre-qualification and loan application processes are simple and well guided. Add to this, the coordination and concierge service fully rounds out the aid package. Overall, this made what would be a complicated experience much smoother and with far less anxiety. Thank you Veterans United team!
Poor communication at closing.
Response from Veterans United
Hi Raymond, thank you for your open and honest feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. Our hope is that your home serves you well and that our detailed explanation of the closing process has help you gain knowledge on this issue.
My overall experience with VU was great. Constant communication from them, and between them and my realtor made the whole process seamless. VU really cared about me as a veteran and as a person. I am proud to be part of the VU family.
The entire team, from originating to closing was great. The teamwork to put things together was outstanding. This coming from someone who has bought and sold seven properties.
Veterans United made our process simple and clear! We are soooo glad we went with them!
My home was purchased thru Veterans United back in 2016.
This time I was offered a lower interest rate to refinance and the offer and timing was perfect.
My experience with Veterans United Home Loans has been to my complete satisfaction.
Veterans United kept me engaged all throughout the home-buying process. Their people are friendly, their service is exceptional, and they worked to give me the best deal they could.
Brent was very responsive and helpful throughout the process
My experience from beginning to end was great. There was minimal contact but when I had questions I could call and received a call back pretty quick. The process was easy. Everything was on line so I could do everything quickly and privately. This was the easiest I have ever bought a home. They love veterans and I would highly recommend them to anyone looking to buy a home.
