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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,338

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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Showing all 428,338 unfiltered, unedited reviews

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3 out of 5 Stars
headshot image of Terry Schoonover

Loan Officer: Terry Schoonover

NMLS# 1884414

5 out of 5 Stars
Would Recommend
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
Would Recommend

You can put your trust and faith in this team they are willing to go the distance for you great people with big objectives for me spelled a new home. Give them the chance it will happen to you as well.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars
Would Recommend

Very personable reassuring.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

Please make sure you give everyone great Realtor and make sure they keep communication with their client!

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend

Veterans United is a top notch company in all aspects. Their staff makes the home buying and refinancing procedure effortless and takes all the weight off your shoulders and stress from the entire process. We cannot recommend them enough!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

It was a great experience for me and I was very happy to have my family and I worked with them

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

Veterans United successfully

headshot image of Kimberly El-Darrat

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

4.5 out of 5 Stars
Would Recommend
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

If it's your first time buying a home, definitely give Veterans United a call. They'll show you everything you need to know step my step and answer any questions along the way. Would highly recommend them to all my military family.

headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

3.5 out of 5 Stars
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend
headshot image of Jeff Beasley

Loan Officer: Jeff Beasley

NMLS# 1810148

2 out of 5 Stars

My closing date got pushed back twice wven though I was incredibly prompt with all requests, typically compelling everything within an hour. My appraiser went off the grid for weeks before anyone told me there was an issue and I had to call the VA myself to get an answer.In the end, we closed 4 days later than scheduled and my loan coordinator was often unresponsive to calls and texts. She would occasionally email but there were weeks at a time where I didn't know what was going on with my loan. Even on closing day, we waited at the real estate attorney's office for over 1.5 hours past our scheduled closing time for VU to send the closing packet over.

Response from Veterans United

Hello Nathaniel, we appreciate your feedback on this matter. Our team will be researching your appraisal process to determine what our team may do in the future to help prevent a similar closing delay. The appraisal process is managed directly by the Department of Veterans Affairs, and we understand how the home buying process can become stressful when working to overcome an unexpected delay. It is our goal to provide consistent and personable communication through a dedicated Loan Specialist. We would like to learn more about that experience and invite you to reach out to your Client Advocate team here at Veterans United to discuss further details on your recent experience. Providing information to our team will help us assist in training and education that will better assist further veterans

5 out of 5 Stars
Would Recommend

Scott Devoto and Nina Chaplain were amazing! They worked hard to get my house closed in a month!

headshot image of Scott Devoto

Loan Officer: Scott Devoto

NMLS# 2015422

5 out of 5 Stars
Would Recommend
headshot image of Erica Haynes

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars
Would Recommend
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

Can’t beat it with a stick!

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend
headshot image of Mike Revis

Loan Officer: Mike Revis

NMLS# 2007662

5 out of 5 Stars
Would Recommend

I will always recommend Justin at Veteran’s United to any vet looking to buy a home. He is the best!

headshot image of Justin Brinker

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Veterans United Home Loans is by far the best company to go to if you are a Veteran. The communication is transparent and timely. No matter your situation they offer solutions and next steps to achieve your homebuying goals. As a Veteran I appreciated their ability to keep me calm even through the underwriting process. Jonathan Lucas, Codi McDowell, and James Walker are stellar in their delivery of information, clear understanding of what it takes to utilize the VA home buying benefit, and above all their positive outlook from start to finish. The homebuying process comes with a host of emotions. This team and and this company made my dream of owning a home into a reality!

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

4 out of 5 Stars
Would Recommend
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend
headshot image of Joshua Mantle

Loan Officer: Joshua Mantle

NMLS# 1450301

More Reviews

See all 428,338 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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