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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
473,914 reviews
668 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 473,914 unfiltered reviews

Starting on Page 52 of 15,798. Return to Page 1

5 out of 5 Stars

Brett my loan officer went above and beyond his scope of work, providing me information that i needed and explaining the entire process for me during the home buying journey. Great communication and straight answers.

headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars
headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

4.5 out of 5 Stars
headshot image of Nichole Barber

Loan Officer Team Lead: Nichole Barber

NMLS# 1275878

5 out of 5 Stars

Levi, Kris, and Alex made the entire home buying process incredibly smooth and easy. What initially felt like it could be a stressful and overwhelming experience ended up seamless and straight forward thanks to their help. They were professional, helpful, and made sure everything stayed on track from beginning to end.

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

We used Veterans United on our 1st home, and it was absolutely smooth process same with our 2nd home

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Photo submission from Andrew D.

During PCS and ETSing, Veterans United showed incredible care and support for me every time. I was blown away by how quick and easy they were able to work with and made the entire process smooth. I loved all of the resources they provided and every staff member was awesome to work with. This was an amazing milestone in my life with transitioning out of the Army, and I feel very blessed and thankful to have had the Veterans United Team supporting me.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

4.5 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
headshot image of Nicole Camarillo

Loan Officer: Nicole Camarillo

NMLS# 2049681

5 out of 5 Stars

This was our first home buying experience. Our assigned team were amazing! Shane was always available for our many questions and concerns. He made us feel each concern was valid and took the time to make ensure we got the answers and explanations we needed. I hope everyone gets a person like him to work with. I am not sure if they make them like Shane L. though! Mark M. was great also! He made sure all the i’s were dotted and t’s were crossed so everything went smoothly without any issues. Great team and a great experience for what often is a stressful time! Highly,
Highly recommend Veterans United. Now my checklist is finally complete!! 🙂

headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars

Jamie Hughes and the entire team are top-notch! Information came our way regularly and in a timely manner, and if we got stuck, Jamie was easily available to answer questions. The VU web portal is extremely intuitive to use when you are in the loan process, and the website has all kinds of great tutorials and other info.

headshot image of Jamie Hughes

Loan Officer Team Lead: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer Team Lead: Jaimie Geiger

NMLS# 842497

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5 out of 5 Stars

This was my first time buying a home. These guys made easy and comfortable going through the process. They answered all of my questions and didn't make me feel dumb even though some of my questions may have been. I would definitely recommend using them for a VA loan.

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

4.5 out of 5 Stars

Very great people and super helpful entire time.

headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

3.5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Photo submission from Karl M.

As a proud military veteran, I cannot express enough gratitude to Veterans United team for their unwavering support they provided in helping my family secure a VA home loan. Their exceptional service has completely transformed our lives, and we are forever grateful for their dedication and expertise.From the moment we contacted Veterans United, we were treated with the utmost respect and understanding of our unique situation as veterans. Their team of professionals took the time to listen to our needs and concerns, walking us through every step of the process with patience and clarity.One of the standout qualities of Veterans United is their knowledge of the VA loan program. They have a deep understanding of the intricate details and requirements, making us feel confident that we were in good hands throughout the entire journey. They effortlessly navigated the paperwork, ensuring a smooth and timely approval process, which took a significant burden off our shoulders.Moreover, their customer service is second to none. Communication was prompt, consistent, and reassuring. Whether it was via phone, email, or in-person meetings, we felt well-supported and cared for, knowing that our questions would be answered promptly.Veterans United's dedication to ensuring that veterans and their families receive the best possible service is truly commendable. They went above and beyond to find us the most favorable interest rates and loan terms, tailoring the options to suit our financial needs. Thanks to their efforts, we now have a beautiful home to call our own, and we can confidently say that our future is looking brighter than ever.The impact of Veterans United's support extends far beyond just helping us secure a home loan; they have shown us that there are companies out there who genuinely care about veterans and their families. Their commitment to the well-being and success of those who have served our country is something that will stay with us for a lifetime.We wholeheartedly recommend Veterans United to any fellow veterans seeking assistance with a VA home loan. Their professionalism, expertise, and heartfelt dedication to supporting veterans make them an outstanding choice. Thank you, Veterans United, for making our dreams come true and being there for us every step of the way!

headshot image of Nathan Hyde-Burton

Loan Officer: Nathan Hyde-Burton

NMLS# 1926170

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer Team Lead: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

4.5 out of 5 Stars

This team worked diligently to have my property close on the expected closed date. During this transition they kept me in the loop and explained the entire process to me. I couldn't have asked for a better team because my job consist of takes up most of my time they understood what needed to be done for closing to be executed in a timely manner.

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars

Absolutely loved working with Steve and his team. Super knowledgeable and professional and helpful at every turn

headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars

Kenzie was so helpful and knowledgeable throughout this whole process with my endless questions. I am so appreciative of her support! She made this the easiest home buying process I’ve ever experienced. Her team was also very helpful and knowledgeable, y’all have a great team over there, and I will be returning to Veterans United once I’m ready for my next home

headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

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5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

The team was great and I know my situation wasn’t easy. I didn’t get everything I wanted but they somehow managed to get me more than I was prepared for after all the ups and downs, thru no fault of their own. Super happy with VU and would/will recommend them, no doubt about that!

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars

This was a refi and second time working with this exceptional team of pros. Never a worry from the start. Derek K. and Justin were on top if everything needed and kept things on track. You will be happy you went with Veterans United as they are absolutely the best at this hands down!

headshot image of Derek Kriegshauser

Loan Officer Team Lead: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Photo submission from Erik M.

Thank you Veterans United!! Shawnee and Kimmy were amazing in helping us purchase our first home!

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars

Shawn and his team were very helpful and they were very quick with their replies and answers to the many questions we had. It was a pleasure working with them and we would 100% recommend them.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars

Very professional and helpful in all aspects.

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
headshot image of Nate Bitner

Loan Officer Team Lead: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

Everybody was very pleasant and informed. They always had my interests at heart.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

3.5 out of 5 Stars

Constant questions about my employment for the underwriters made it very stressful

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

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