The entire Loan Team were just fantastic. Horace, Adam, Alex, Missy and the entire team were always up and beyond their call. When things got tough they made sure to put the right people in place to help with any problems that might pop up. Thanks Team for a job well done.
I was sick so not so aware as I should have been making a important decision but I feel like the veterans united loan group had my back. Thanks
Veterans United helped my wife and I be first time homeowners and this picture is from our closing day.
Very helpful team of people who made the process smooth for us!
Kelly Herigon was very helpful. She answered my questions thoroughly, even after business hours. She gave me good information to help me make the best decisions during the loan process.
Ross and his team was highly professional, kind, and hard working. if it wasn’t for their timely responses and hard work, i wouldn’t have closed on my house in just only a month! thank you veterans united!!!!!
Sam, our loan officer, was really instrumental in helping us get connected with an amazing realtor and assisting with the loan side of things. He went above and beyond in even doing research for us and was always responsive.
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Everything was smooth process and I treated very kindly.
The whole entire team from the start of the process all the way to the closing were AMAZING!!! It took a while to get me where I needed to be. It took me a while to find the right place. I was, at times, a lunatic. Yet they stuck by me the whole way. And they genuinely care. I can not recommend them enough.
I come from a real estate background myself and this was a super pleasant experience. This is our 2nd house as well and compared to our 1st house, this was a much much easier process. I've already discussed with family and agents in my life about the experience!
Very easy process and no waiting around
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From day one, our team worked with us like a well oiled machine. It was awesome how one message or email would reach them all, and we would get answers from all of them. I’ve bought several homes in my life, and this experience and team was the best I’ve ever seen. We felt comfortable knowing we had answers and real people doing the best for us. I would recommend this group and company to any veterans who are looking to buy a home. 💯 a great experience.
Very quick and easy
Overall the experience was pleasant few things was little irritating, asking for paperwork already sent or vague information. Sometimes the communication wasn't the greatest but was still alright
We can't say enough good things about Veterans United! They were fantastic all through the pre-approval to the closing process. And their reps were easy to get in touch with and explained everything to us in an easy-to-understand way. We can't imagine what our mortgage experience would have been like if we had not been with Veterans United.
Great rates. Excellent, experienced people, who know VA loans and how the system works. Everyone on the team kept me informed.
communication and planning between veterans united, me and third party companies was poor. i was days before closing and was told i needed a well test (VU was aware that the house had a well several months before a test was ever brought up to me) also had a home inspection that stated no repairs needed and was informed days before closing that i did have repairs somehow. these two things pushed my closing date through no fault of my own and changed my interest percentage making my payment substantially higher. these items should have been brought to my attention much sooner. other than that everyone was helpful and explained things very well.
