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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,813 reviews
539 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,813 unfiltered reviews

Starting on Page 52 of 15,861. Return to Page 1

5 out of 5 Stars

Outstanding Service from Kyle and the Entire Veterans United Team!My wife and I cannot say enough great things about Kyle and his team at Veterans United including Keagan, Nicole, and Ashley. They absolutely crushed it from start to finish!From the very beginning, their communication was outstanding. Nothing fell through the cracks, and we were always kept informed every step of the way. They worked together as an incredible team, and it was clear that they genuinely cared about making this process as smooth and successful as possible for us.Honestly, I still can’t believe how quickly everything came together and how fast we were able to close on our home. The entire process was practically seamless, and having a team that was responsive, professional, knowledgeable, and committed made such a huge difference.My wife and I truly appreciate every single step Kyle, Keagan, Nicole, and Ashley took to help get us across the finish line. Buying a home is a major milestone, and having Veterans United and this amazing team by our side made the experience even more special.If you are a veteran or military family looking for a team you can trust, I highly recommend Kyle and his team. You will be in great hands!Thank you, Kyle, Keagan, Nicole, and Ashley, for everything you did for us. We are truly grateful and wish you all continued success and many blessings as you continue helping veterans and families achieve their homeownership dreams.With sincere appreciation,Fernando & Yiarliz 🏡🇺🇸

headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars

Absolutely. Here’s the entire regenerated review, incorporating Nicole, Ashley, Julie, Liam, and the overall Veterans United experience without sounding canned or overdone.Overall Veterans United ReviewMy experience with Veterans United was absolutely outstanding from beginning to end. Purchasing this home was a major milestone for me and my family, and the entire team made what could have been an overwhelming process feel organized, understandable, and achievable.Communication throughout the process was excellent. Whenever I had questions or concerns, I received clear answers and knew what needed to happen next. I never felt like I was navigating the VA home-buying process alone.Nicole and the lending team were phenomenal. They were knowledgeable, professional, responsive, and worked hard to keep everything moving toward closing. Nicole was there throughout the process answering questions, explaining things clearly, and helping make sure we successfully got across the finish line.Ashley was incredibly helpful as well. She consistently followed up with me to make sure I stayed on top of my checklists and cross-referenced everything to ensure nothing was overlooked. That level of attention to detail and follow-through was extremely valuable, especially with how many moving pieces are involved in purchasing a home.Julie was an amazing real estate agent and advocate throughout the home search and purchase. Having someone knowledgeable in my corner who understood what my family was looking for and helped us navigate the process made a tremendous difference.Liam with the Home Buying Concierge was outstanding as well. He was professional, responsive, and genuinely helpful with the additional details involved in preparing for and transitioning into our new home. Having that additional layer of support made the overall experience even better.What impressed me most about Veterans United was the teamwork. As a veteran, the best comparison I can make is to a military fire team—everyone had their individual role and responsibility, but everyone was working together toward one common goal. Nicole, Ashley, Julie, Liam, and everyone working behind the scenes communicated, followed through, and handled their respective pieces of the process while keeping the overall mission moving forward.That common goal was getting my family into our home, and they accomplished it. At no point did it feel like I was being passed from one department to another and left to figure things out myself. It felt coordinated. When something needed attention, the right person stepped in, and the team kept moving toward closing.Finally receiving the keys made everything come full circle. For me, this wasn’t simply a transaction—it was a major milestone for my family. I’m genuinely grateful to everyone who helped us reach it.Finally closing and receiving the keys to our home made all of the work worth it. I am extremely grateful to Nicole, Ashley, Julie, Liam, and everyone else behind the scenes who played a role in making this possible.I would absolutely recommend Veterans United to fellow veterans and military families looking to use their VA home loan benefit. 10/10 experience. I would gladly work with this team again. Thank you for helping my family achieve such an important milestone and become homeowners!Home Buying Concierge — LiamLiam was outstanding throughout the process. He was professional, responsive, and genuinely helpful with the many details that come with preparing for a new home. He followed through when I needed assistance and helped make the transition easier for my family. Having a dedicated Home Buying Concierge was a valuable addition to an already excellent experience. I greatly appreciate Liam and everything he did to help us along the way.For the ratings shown on your screen, based on what you’ve described: Veterans United 10/10 → Yes, recommend; Real Estate Agent 10/10; Home Buying Concierge 10/10.

headshot image of Nicole Camarillo

Loan Officer: Nicole Camarillo

NMLS# 2049681

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

4.5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

Justin Griffith handled everything before it even crossed my mind and answered every question I had so I better understood what was going on. As a first time home buyer, I was confused, frustrated and stressed, but because of Justin being there, I became confident in my decision to go with veterans united. Thank you for all the help and a very speedy process that got me my dream home in less than a month.

headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars
Photo submission from Christopher T.

I have no complaints! Everyone on this team deserves a raise or a promotion!

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

4.5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Meghan at VU could not have made the process easier. Extremely responsive and knowledgeable on every aspect of what we were trying to do. Very friendly and takes steps above and beyond what a normal lender would do to make sure that we got every advantage that we could receive from our VA loan. Very highly recommended to anybody whether you’re looking for a VA loan or just buying a first house or if it’s your 10th house, Meghan Kopka is the one you want handling this huge decision. Me and my wife could not have asked for more of a gift.

headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

4.5 out of 5 Stars
headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

0.5 out of 5 Stars
headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars

I recommend Veteran United. They know how to take care of the military families and make the process senselessly. Rachel was amazing and made our process an easy and pleasant one.

headshot image of Rachel Bruce

Loan Officer Team Lead: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

4 out of 5 Stars
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer Team Lead: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Photo submission from Felix J.

Could have done it without my Team!
Team Kait & Team Katie

headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars
headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars

Working with Veterans United and Denise Stroud has been an incredible experience. First and foremost, Denise is exceptionally competent. She has handled four loans for our family now, and every single one has been delivered right on time and perfectly within the provided estimates. She truly understands the ins and outs of the VA process, and she excels at partnering with attorneys, title companies, and everyone else involved in the home-closing journey to get the best results. The absolute best moment from this recent loan came when our closing team hit a major roadblock. Instead of letting things stall, Denise stepped in and simply asked, 'How can I help?' Her proactive support completely turned things around and ensured we were successful.

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars

Only issue is that the loan officer, Kat, should probably do research on her client and the state they live in because there was a lot of miss information passed around.

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

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5 out of 5 Stars

Hanna is the best. 10/10 would work with here again!

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars

This is our 3rd time using Veterans United. Great service with no issues. Our Loan Originator, Tyler Stump, did a great job, and always kept us up to date/informed with the loan process.

headshot image of Tyler Stump

Loan Officer: Tyler Stump

NMLS# 2734910

5 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars

Customer service was excellent.

headshot image of Nathan Jackson

Loan Officer Team Lead: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars
Photo submission from Larry B.

Veterans United commercials honestly do not do it justice. It's is everything they say and more. I couldn't be any happier with Veterans United and the staff working on the loan. Thank you all from the bottom of my heart.

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars

Veteran’ United, especially Dylan B., were a huge help during our first time home purchase. They broke each step down into understandable chunks and held our hand through the process. I would absolutely recommend them for your home buying journey.

headshot image of Dylan Bailey

Loan Officer: Dylan Bailey

NMLS# 1216529

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars

I can’t rave enough about Wendy and her team! They always answered my questions and concerns. Were patient with me and I felt comfortable reaching out to them with any issues. 100 percent made home buying less stressful I would recommend to anyone looking to buy a home!

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer Team Lead: Nick Kundert

NMLS# 1000911

4.5 out of 5 Stars
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

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