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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

410,571

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

I will most certainly recommend Veterans United to family, friends and even Vets that I don’t know but I cross paths with. The service is excellent - friendly, knowledgeable and always engaged.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

All I can say is thank you

headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars
Would Recommend

Veterans United Rocks

headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
Would Recommend
headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

Even though we did have struggles with the underwriter Jordan was outstanding!Best service we've ever had purchasing g a home from a lending officer. He went above an beyond

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend
Photo submission from Efren B.

I already told my sister about Veterans United. I would recommend you guys to any Veteran I meet. My wife loved you guys and your team was awesome and helpful with every step. We were never left in the dark about anything.100% you guys are truly amazing

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

This is my 44th move in my life and the last. This is also my last home purchase. I will now be closer to the water, which I need very much. Also this is my third home purchase or refill with VU. I appreciate them and their anticipation of all issues proping up to exacerbate the buying experience! I will always recommend them and can do so with a well founded breadth of knowledge!
Forever thankful!

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

Kevin has always been honest and gone beyond measure to ensure I always what made sense for myself and my family. I’ll always want to with Veterans Home United as long as Kevin is there. He’s a true Shepherd at VU and an exemplary loan officer that more should take note of.- Ray

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend
headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

5 out of 5 Stars
Would Recommend

I am very pleased with my Loan team and how easy they made the process for a new homebuyer like myself And they were very patient and knowledgeable. I really appreciate Hannah, Sarah and Lauren thank y’all so much.

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

4 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend
Photo submission from Jared R.

Thank you, Veterans United! Y’all were always so sweet and easy to work with.

headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
Would Recommend

Ryan and his team provided me the best quality service. They made this whole process feel smooth as long as I did my part. I would gladly refer Ryan and his team to any of my veteran friends who are in search of a house.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

The whole process went pretty fast and easy. Thank you 10000x!

headshot image of Megan Moore

Loan Officer: Megan Moore

NMLS# 2082937

5 out of 5 Stars
Would Recommend
headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

5 out of 5 Stars
Would Recommend

The home buying process can be complex and confusing for a first time home buyer. My home buying team was ready with answers and information every step of the way and was always quick to follow up on issues. 10/10 would recommend!

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

4 out of 5 Stars
Would Recommend

I don’t know where it happened or by whom, but our appraisal took about 2 weeks longer to get than it should. This caused our closing to be delayed by 1 week. This is quite inconvenient to say the least. I was sent the appraisal review preference document, where you determine the length of time you would like to review the appraisal, two times. The first time I elected the 3 day period. When I received the document the second time I had not choice but to elect the 1 day period because it was about 3 days before closing. Still, the appraisal was not received before the initial closing date. It was not received until the day after. Then another day delay waiting for something else to go through. Blah blah blah. We lived out of packed bags for a week because of this delay. As far as the realtor, she was a very sweet lady. However, I am not really sure what a realtors job is supposed to be, but it appears that they schedule the initial showing of the house so you can look at it. Then they show up for the walk throughs and the closing. Pretty sure I could have done this on my own unless I am missing a tremendous amount of behind-the-scenes work that went on.All in all I would recommend VU to someone else with one caveat, they need to stay on their representative team to ensure that everything is on schedule for closing. VU needs to have a calendar sort of day by day breakdown of what is being done and when. That way the buyer can ensure that documents and services are being rendered in a timely fashion in case someone else has dropped the ball and needs to be reminded.

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

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5 out of 5 Stars
Would Recommend

Being a first time home buyer is nerve-racking but we hade a great team that walk us through the process step by step and made sure we completely understood everything. We would highly recommend them to anyone whether it’s the first house or not.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
Photo submission from John T.

Allison and Aaron were amazing and very driven to help us get our home. They went above and beyond our expectations in communicating with us and letting us know where we were at in the process and what we needed to do next. We never felt alone or confused, they were there tohelp us every step of the way. Allison and Aaron did whatever they could to make our dreams come true and we will appreciate them along with Veterans United forever.

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend

Charles and his entire team are exceptional at what they do! Highly professional and knowledgeable about each stage and aspect of the process. And even more importantly they CARE enough to make it a wonderful experience. Thanks for all your hard work, you've made my dream-home come true!!!

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

4 out of 5 Stars
Would Recommend
headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

4 out of 5 Stars
Would Recommend
headshot image of Douglas Brady

Loan Officer: Douglas Brady

NMLS# 863095

More Reviews

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