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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
459,715 reviews
754 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Navy
Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 459,715 unfiltered reviews

Starting on Page 52 of 15,324. Return to Page 1

5 out of 5 Stars
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars

This is the 2nd time I have purchased a home using a VA lender. Zach is at the top of my list for loan offices as well as Veterans United. He set expectations from day one and stayed true to all that he promised. He put together a team that made it easy to always have a team member available to talk to when there was a need. The VU portal is also a big help in the buying process. I was able to quickly upload all documents and look for things I needed to complete on my end to close on the desired date. This experience was was refreshing and PEACEFUL comparatively speaking!!! Hats of the my entire home buying team.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

4.5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars
Photo submission from Grace E.

This team reminded me that as a veteran I had some special benefits and they helped me to maximize my buying power with comfort and ease. This was a big decision for me, and I can not say enough times how much their confidence helped me out!!

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

4 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

4 out of 5 Stars
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

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5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars

Veterans united went above and beyond for me and my family, I highly recommend KEN ORDYK!!

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
Photo submission from Britni M.

Kim and her team went to bat for me 100% and they will never know how much I truly appreciate them!!

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars

If I could give an 11, I would. The whole team was extremely attentive throughout the entire process

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

We had a great experience working with Justin during our refinance process. From start to finish, he was incredibly knowledgeable, responsive, and genuinely committed to helping us secure the best possible outcome.Justin took the time to clearly explain every step, answered all of our questions with patience, and made what could have been a stressful process feel smooth and manageable. His attention to detail and proactive communication gave us confidence that everything was being handled correctly and efficiently.What really stood out was his dedication to finding the best rates and terms for our situation. We truly felt like he had our best interests in mind every step of the way.We highly recommend working with Justin if you’re considering refinancing or need guidance with a loan. His professionalism, expertise, and care made all the difference.

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

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Experience first-hand why 366,120 homeowners give us a perfect score!

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5 out of 5 Stars

Working with Veterans United to buy our home in New York was an outstanding experience. The team was professional, responsive, and truly cared about helping us every step of the way. They made a complicated process feel simple and stress-free, always taking time to explain things clearly and keep us informed.We couldn’t be happier with the support we received and highly recommend them to any veteran or military family. 10/10 experience!

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars

Great to work with made buying a house easy

headshot image of Patrick Winkler

Loan Officer: Patrick Winkler

NMLS# 2713766

5 out of 5 Stars

Our home buying experience with Veterans United was incredibly thorough, and although complicated at times, as is every real estate transaction, we were guided and advised every step of the way. Any questions or misunderstandings we had were answered immediately and there was alway someone available with friendly encouragement, as well as the help we needed to see the process come to fruition. We will always be grateful to John and the entire team, and we are so thankful to finally be in our new home.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars

It was the most easy and incredible home buying experience we've ever had! If this went to 11 I'd give an 11!

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Photo submission from Michelle M.

Ty was Awesome !!

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars

It was an awesome experience working with the whole Veterans United Team! Heidi went above and beyond with her assistance walking us through the buying/ lending process. She was beside us every step of the way to make sure the whole process was completed successfully. Heidi and her team also sent us gifts for our 2 cats. I would definitely work and recommend Heidi to anyone I can. Job well done Heidi, thank you again for working with us for buying our lovely home! YOU ROCK!!!!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

4.5 out of 5 Stars
headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

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