Speedy process!
This is the second time we have used Veterans United and both times it was Ginny and her team that got the closing done in less than a month. They are just outstanding with their follow up, answered all questions that were asked. Would recommend to all veterans looking for a mortgage or a refi.
We have been using Veteran's Home Loans for over 15 years and they have been awesome. They look out for the home buyer to get them the best rates and paperwork is always on spot and accurate.
we need more Jeffs this day and age Veterans United is my loan servicer for life on any future mortgages
I'm a retired MSgt. Advice too fellow veterans find another lender. I caught my lender telling me a lie.
Response from Veterans United
Hi Antonio, it is important to us that we work hard to provide excellent service and we realize that the home buying process can become stressful at times. Being prompted to use technology for loading documentation can feel unusual when that is not your norm. Thank you for sharing your open and honest feedback. Our Client Advocate team will research your comments and work hard to ensure that we are learning whenever possible the best ways to ensure excellent customer service. Please reach out to us if you would like to discuss your experience further.
Working with Veteran's United was the easiest part of our home buying adventure. we would work with them again on another mortgage for sure.
Using Veterans United to secure a loan for our home was easy. Our loan officer was very good and committed to his job.
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