I can’t thank Katie and her team enough.
Super friendly and knowledgeable.
You want and need these folks on your side.
Everyone on Kevin's team always were polite and answered all our questions and never turned us away even when they should be home. Thank you for very exceptional service and support
For future reference, I would say communicate better with the buyer see where they stand and how's everything going.
Response from Veterans United
Luis, it is important for us to incorporate customer feedback whenever possible to improve our service. If you are willing to share more information, then please contact a member of our Client Advocate team for continued support. We value your input, and we are disappointed to learn that your experience was not better managed.
Want no hassle connect with Veteran United home loan for all your needs
Had a few issues with our monthly payment changing when it wasn't supposed to. hope it doesn't happen again
n/a
This whole process was too easy! We now have our dream home. Ross McClanahan is the man! He is a great communicator! I believe we all have those moments during the process where panic sets in, he calmed our fears quickly, even on a Saturday. Thank you!
For my initial home loan, and my refi, the team has been extremely helpful and answered my numerous questions.
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Process overall took longer than I anticipated however it was due to finance on a condo. The loan specialist I worked with was extremely helpful and stayed in constant contact explaining each step. I would highly recommend
This amazing team made the entire process of buying a home painless. From finding the perfect home to even helping us with setting up our utilities. They were readily available for any and all questions that we had through the process. Highly recommend!
