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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

419,631

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Alright so this is my 2nd time reviewing Veterans United, 2nd time working with Aaron McMahon’s team, and 2nd time I don’t have enough words to say how amazing they are! This team is incredible and I would recommend them to any Veteran who is looking to purchase a home. I’ve personally recommended many friends to this organization since buying my first house in 2021.When they say they are there to help you, they are THERE! They kept me up to date throughout the entire process and made everything incredibly easy on me and my family. Heck, Aaron even made himself available on a random Saturday afternoon to ensure I was able to get a bid in on the house we just closed on. I don’t believe there is another organization who cares this much about military members and their families.When I joined the Army back in 2015 my wife and I would talk about finally having our forever home. With the help of VU, and Aaron and his team we did exactly that.

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend

Very good customer service and great communication

headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

4 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

As a first time home buyer, the whole process was so foreign to me. But Dan, Erica, and the whole team I worked with at Veterans United made my home buying experience smooth and easy!

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Had a great experience 10/10

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
Would Recommend
Photo submission from Chester S.

The process of buying a house through Veterans United was seamless and they picked up the slack when my builder purposefully dropped the ball.

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend
headshot image of Jessica Galvan

Loan Officer : Jessica Galvan

NMLS# 2268425

5 out of 5 Stars
Would Recommend
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend
headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend

Great experience. I would recommend them to any veteran looking to buy. I will definitely use them again for any new home buying.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

4.5 out of 5 Stars
Would Recommend

I would really like to express my gratitude to the entire team. Everyone was extremely helpful and professional when issues presented themselves along with how said issues were resolved. A very big thanks to everyone for making all this work. Thank you!!

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Veterans United is top of the list. This experience has been the best and I will always recommend. I look forward to working with VU in the future!

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend
Photo submission from Kenny A.

I want to personally thank Dustin Johnson for everything he did during my home buying process. Rotation was quick to respond to any questions I had. He was patient while walking me through every step of the process to ensure I not only understood what needed to be done, but also explained the importance and reasoning behind every step. If it wasn’t for Dustin, I would have been completely lost during my home buying process. Dustin was able to take so much weight and stress off of my shoulders. If it wasn’t for him working tirelessly, my family and I wouldn’t have been able to have a home to move into after starting the process and closing on a home 3 weeks later.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend

Everything went really smooth.

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend

VeteransUnited is a great loan company for helping veterans purchase houses. They help with every step of the whole process and are there for any questions that may arise. It was a pleasure doing business with them!

headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend

This was our second time working with VU, and you were great once again. Can’t say enough about how great Hanna and her team were throughout the entire process

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

From start to finish, working with Veterans United Home Loans was an incredibly positive and smooth experience. I had the pleasure of working with Matthew Perona, Matt Hudson, and Allie Poletti, and I can’t say enough great things about them. Each one of them was responsive, informative, and genuinely supportive throughout the entire process. They were always available to answer my questions, provide clear explanations, and follow up consistently to make sure everything was on track. Their communication was top-notch, and it really made the experience feel personal and stress-free.
There was a bit of a hiccup early on with the real estate agent, who unfortunately did not follow up with me or assist in my home search as expected which led to me having to look for homes on my own. While this was initially frustrating, it turned out to be a blessing in disguise.
I ended up finding an amazing home and, even more fortunately, was able to work with the sellers’ agent, Melinda Crosslin and her son Corey Crosslin. Not only did Melinda step up and act as buyer’s agent for me, but Corey really went above and beyond in every way. Melinda’s previous experience working with Veterans United gave me an added layer of confidence and reassurance, knowing I was in great hands on all sides. The level of care and professionalism she and Corey provided truly made the rest of the process a joy.
Veterans United’s reputation as a lender was clearly recognized and respected throughout the transaction, which made everything flow smoothly. I’m incredibly grateful to the team I had supporting me and would highly recommend Veterans United—especially the dream team of Matthew Perona, Matt Hudson, and Allie Poletti—to any fellow veteran looking to buy a home.
Thank you all for making this milestone such a positive experience!

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

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4.5 out of 5 Stars
Would Recommend
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
Would Recommend

From the beginning to the end, 10/10 would recommend!

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend
headshot image of Melissa Seboldt

Loan Officer: Melissa Seboldt

NMLS# 1061400

5 out of 5 Stars
Would Recommend
Photo submission from David H.

Caitlin, Max, and their whole team made my whole experience a joy! They all went above and beyond to make sure I understood everything as a first-time buyer. I would recommend that every Veteran in the market for a new home use Veterans United!

headshot image of Caitlin Finnegan

Loan Officer: Caitlin Finnegan

NMLS# 2019795

5 out of 5 Stars
Would Recommend

The whole process was flawless and easy! Everyone has always said the home buying process is a pain, however veterans united and their team was fantastic! Had zero issues what so ever.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

I was nervous about buying a house at first. However Veterans United made it so easy. They told me what I could afford and hooked me up with a phenomenal real estate agent. I will be using Veterans united for all of my future home buying purchases.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend

So far the experience was a good one. Of course we just closed. Now is when you find out all the hidden stuff right? But that isn't a reflection of Veterans United. It is a reflection of the average American. Veterans United made the home buying experience an easy one.

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

More Reviews

See all 419,631 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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