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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
448,105 reviews
420 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 448,105 unfiltered reviews

Starting on Page 5416 of 14,937. Return to Page 1

5 out of 5 Stars

Adam and staff did a remarkable job on a very difficult refi! appreciated very much!

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars

Great work!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

Great home buying experience. Tonya made everything very easy on us. Would 100% recommend Tonya and Veterans United to any future home buyers.

headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

2 out of 5 Stars
headshot image of Brianna Payne

Loan Officer: Brianna Payne

NMLS# 1992841

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Winsor Cooper III

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

4 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

4.5 out of 5 Stars
headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars

Veterans United Home Loans is a professional organization with outstanding customer service . Highly recommend

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

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5 out of 5 Stars
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
headshot image of Ryan Clearwater

Loan Officer: Ryan Clearwater

NMLS# 2125248

4 out of 5 Stars
headshot image of Shawn Glover

Loan Officer: Shawn Glover

NMLS# 1974383

5 out of 5 Stars
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars

The process was very easy and all I really had to do was wait.

headshot image of Danielle Genz

Branch Manager: Danielle Genz

NMLS# 400570

5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars

They make the home ownership process much easier than I thought. It’s was nice to have people that specialize in veterans to do business with. They got me a VA loan that was one and a half percent lower than the bank offered.

headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars

Working with the Team was a second time charm, also with the lady’s of Khovnanian at Luna Vista was the Best Experience in buying our Forever Home! Thank you All

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

3.5 out of 5 Stars
headshot image of Brendan Wilson

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars

This process was amazingly simple. From the online application to uploading my documents to my portal.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars

I would recommend Veterans United.

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

3 out of 5 Stars

Look at your options. Veterans United is a hit or miss depending on the team you get placed with. This time for me was a miss.

Response from Veterans United

Hi Joshua, while we cannot change the experience you had we want to ensure that no other Veterans have this same experience in the future. We are thrilled to hear that you had great communication with John but discussing your experience and learning how we might look to improve is part of our commitment to provide outstanding customer service. Delivering exceptional customer service is important to all of us at Veterans United and we care a great deal about learning more from you on this matter. One of our Client Advocate team members is available to speak with you and discuss ways that we can improve for future customers. Please reach out to us for additional support.

5 out of 5 Stars
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars

Stood by me every step of the way,very professional so glad I chose them.

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

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