Veteran United made my home buying process quick and easy. I. Highly recommend them to help you on your journey in purchasing a new home
Over all could the entire process from the fist phone call to signing for my house the teams I worked with made the entire process easy and pain free
Great service! Fast, accurate and amazing customer service! Thank you!
My husband and I had a wonderful experience with Veterans United. We felt like VU was in our corner the entire time and wanted us to get the best home for us. Our home loan team explained everything throughout the process and when we had questions they always answered quickly!
Veterans United has been a pleasure to work with. Whenever there was a question the answers were promptly returned. Mistakes were quickly corrected and the entire process went as smooth as silk.
Will use this company again. Perfect transaction in all ways.
Will definitely recommend to any veteran trying to buy a home.
Thanks as usual Josh, You can count on me as a customer in the future!
Strongly consider another company. We feel we had too many issues and even now the process is not complete.
We were glad we were able to lock in a decent rate.
Neighbors and friends have closed Re-Fi loans with Costco in 20 Days.
We started 8/20/2021 and to date, 10/24/2021 we are not complete.
Response from Veterans United
Hi Kenneth, thank you for your open and honest feedback. While we are thrilled that you were able to close and fund on 10/18, it sounds like there was a bottle neck with the the taxes being collected and your current escrow account vs your new escrow account. A member of our Client Advocate team is available to discuss your final documentation in greater detail. We understand that establishing an Escrow account to pay taxes and insurance may have been a point of contention during your loan process. It is our goal to reasonably resolve ongoing concerns and provide the best possible customer service. If you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.
