Be prepared for failed communication, and anticipate new members on the team assigned to your loan requesting for you to upload the same documents over and over.
Response from Veterans United
Therese, we appreciate your honest review. You have helped us understand one critical way we might improve our service. So much effort goes into every loan application to meet expectations for communication. It is our goal to provide consistent and personable communication through a dedicated Loan Specialist. We would like to learn more about your experience. Our Client Advocate team will be taking a closer look at your experience as a potential training opportunity. If you wish to provide more details, then you may reach out to connect with us at any time.
As above, Dan & Michelle got us through a really frightening experience, when the assessor and all sorts of circumstances with the sellers, unfinished business, and then Cherie's workplace didn't want her to take time to move across two states to our new home! Dan's intervention saved the day, we closed the deal, and we will be in our house within the next 9 days.
Truly professional and helpful team.
They helped a lot with all of my questions and anxieties that came with the process and they really helped me approach the best plan of attack
This team of Veterans United led by Jon McCarty is simply unrivaled when it comes to taking care of Veterans. They go way above and beyond to ensure you go through and understand the ENTIRE loan process flawlessly. I cant rave enough about them. Thank you everyone for your proffessional assistance in finding and securing my forever home. Youre all def G2G HOORAH!!!
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Experience first-hand why 357,118 homeowners give us a perfect score!
Mike's Loan Processor, Shawna was very professional and helpful also!
Ready to see for yourself?
Experience first-hand why 357,118 homeowners give us a perfect score!
Veterans United was fantastic to work with for our home loan.
The process went very smoothly. We are very satisfied and highly recommend.
