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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
444,796 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 444,796 unfiltered reviews

Starting on Page 5496 of 14,827. Return to Page 1

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars

Veterans United helped us through every step and I would highly recommend. 11/10 stars

headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars

After five transactions I can’t imagine going through any other lender—y’all are the bomb.com! (And yes, I just aged myself)

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

Jennifer was very professional, responsive, and answered all of our questions. She made the process a lot less stressful while PCS'ing to a whole new state. Now we have a home to go to when we get there. Thank you!

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Danielle Jones

Loan Officer: Danielle Jones

NMLS# 2007146

4.5 out of 5 Stars
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars

Ross McClanahan/Kimmy Sanders were fantastic. Underwriting the worst. Couldn't reason with underwriting and their ridiculous requests.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

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4.5 out of 5 Stars
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars

I had a very good experience and definitely refer my veteran friends to utilize this service.

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars

I want to thank Jake Faerber, Alison Pharr and Heidi Frese at Veterans United for providing a fantastic experience in purchasing our new home. I challenge anyone to compare their service. They have set a high standard and they exceeded all of my expectations.
THANK YOU, VETERANS UNITED!

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

4 out of 5 Stars
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

4.5 out of 5 Stars

Veterans United far exceeded my expectations for my first home buying experience. From the very beginning with Nikki Cooper was a whiz in inspecting my credit report for any hiccups that may occur; when I overcame that hurdle, Devin took the baton and set me up with the most incredible realtor in northern Virginia, Ruth Garvey. From there, I was placed in the competent hands of Ashley, who was encouraging and sent helpful information and was lightning-fast with a response no matter how minuscule the question. In the final stretch, I met Olivia, who worked magic with the loan and sent me the best news ever, "Cleared to Close." I know I forgot someone, but everyone was great! I read many reviews on the site and was hesitant based on some of the information I read but never felt that I was "just another first-time homebuyer or that the priority and goal were not to get me over the finish line to homeownership. I have no cons. I always felt like I knew what the next step would be, and with the portal, I always knew what was needed by Veterans United.As a veteran and a first-time homeowner, I am grateful for the customer service and seamless process I experienced. 5-stars, two thumbs up!!!!
Thank you for turning the bleakness of the pandemic into an outstandingly positive memory for me!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

4.5 out of 5 Stars
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

Always available very helpful in stressful times great customer service!!!

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

Ready to see for yourself?

Experience first-hand why 353,219 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Photo submission from Gerard D.

Chris Hill's team in Columbia, Mo are phenomenal!

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars

Veterans looking to buy a home should not bother with any other mortgage company! Veterans United will take great care of you. They really care about your home buying experience, and about setting you up in a great home that you will not just love, but well-afford!

headshot image of Doug Teadt

Loan Officer: Doug Teadt

NMLS# 1988906

5 out of 5 Stars

To all the individuals that worked on my paperwork behind the scenes that I never met I want to say, thank you. I understand doing a job like yours, the forms and process is a technical operation, but for me, as an individual, you all helped me make the biggest decision of my life and made it a reality. I’m thankful and I’m grateful for your involvement and hope that you all the best moving forward.

headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars

Very streamlined and smooth process Tim and Tanner are extremely efficient and helpful. Thank you

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

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