Everyone with VU is so very personable! I will recommend them to any veteran looking into purchasing a home.
If Veterans United was the only home loan help on earth, I would save 10 dollars a week to buy a house before I would use them again.
My realtor got paid for doing nothing. Unless you count not submitting our contract and delying our closing date 2 weeks right out of the gate. This was the sixth home I have purchasrd and was by far the worst experience ever. NEVER AGAIN!!
Response from Veterans United
Hi Tony, thank you for letting us know there may have been a preventable delay during your loan experience. We apologize that our service did not provide the personalized experience you expected throughout the process. Your comments will help us ensure that we learn from mistakes and improve for the next customer. It is important that we take time to research your comments and look for ways to prevent a similar situation down the road. If you would like to share more information please reach out to our Client Advocate team. We value your business and hope you enjoy your new home.
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Thanks to Veterans United I'm now a homeowner building equity.
Awesome organization! Great staff and teamwork!! Completely impressed with communication! I will add that expectation management can eliminate anxiety and increase excitement!!
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Again the best loan experience we have ever had, quick process easy to follow and understand the process. I would never go anywhere else!
VU is an awesome asset for Veterans and strives to provide the best possible home buying experience. All the VU associates that I had contact with were genuinely invested in my purchase of a home for myself and my children. We got the house of our dreams and VU played a significant role in the process.
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Response from Veterans United
Richard, it is important to us that we work hard to provide excellent service, and we realize that the home buying process can become stressful. Please reach out to us if you would like to discuss your experience further and review with our Client Advocate Team.
I really appreciate everything Clint and his team did for me and my family. Clint made the process really easy and him keeping my family and I up to date on everything that was going on was really easy. Thank you Clint for all you have done for my family and I.
Highly recommend to all potential veteran buyers.
Veterans United is an outstanding company.They have so many teaching tools and their people are always available to explain anything you don't understand.Their kindness and professionalism is exemplified during every step of the homebuying ex-perience.
Cannot rave enough about the team I worked with to be approved and close on my first home using the GI Bill. Thanks VU!
This was absolutely the best experience I could've hoped for. Caitlin and Sarah were so helpful and on top of things. My wife and I are so thankful for all you've done for us. Honestly didn't think owning a home was possible right now. We're glad you made it a reality.
