I want to say Emily Reynolds also very professional she answered all my questions when came to the home stretch
Very happy to have clicked on that Veteran's United Link when I began my home search. If I buy another home in the future, I'll be going through them. Thank you!
I highly recommend for my fellow Vets they care!! Working with the team at Veterans United was just that, Teamwork. And what an awesome team they are!
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Chris and his entire team were awesome! Great to work with and made the whole process easy!
I have never thought buying a house would be this easy! My experience with Veterans United exceeded my expectation and more. Truly blessed to be a part of this community. Thank you for taking care and guiding of our service-members in one of the most stressful part of life- purchasing a home. Thank you!
Great company to handle your home buying needs. They are very knowledgeable and make the process smooth and easy. I had a great painless experience working with Veterans United
Your final grading system is too vague. Poor to Outstanding: It's about meeting customer expectations, which you did for the most part, throughout the entire journey.If you want to add real value, try understanding when you met or exceeded customer expectations.I did have a question that took almost 2 business days to get a simple answer.The locking in of a rate was confusing, and really not completely answered.The concierge service was basic, I asked about mortgage insurance, and they gave me one reference of a company that will basically sell to anyone. If you do not know how to do internet searches, the concierge service would be extremely useful.
That being said - the MyVeteransUnited system and website is easy to use, and it was scary how easy it was to get the loan. I got a VA Loan in the mid 90's and it was a much more complex process.
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Over all a pleasant experience. Your folks are all, each and everyone, easy to do business with.
I encourage every veteran home buyer to give Veterans United a chance. Once you do, you won’t need anything or anyone else. Truly a blessing beyond any expectations.
This place is tight, yo. For real.
