The most knowledgeable and professional people. You never have to chase anyone down. Customer service is unmatchable.
No words but they made it effortless and as stress free as possible. It went quicker than expected because they worked their but off. They understood my living predicament and worked diligently to process me expediently. From start to finish i was aware of what was going on. If I wasn’t, they answered my questions promptly. I am grateful!
Thanks Veterans United for making my dream of home ownership a reality.
Had a great experience working with veterans united. Jerry was there and willing to ensure that the process with the VA loan went easy. I would highly recommend any veteran who needs to buy a home using their VA benefits that they use veterans united.
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Veteran loan officer works hard to get you alone they will keep me in contact with you and let you know how things going and your VA realtor will help you through the process
Buying a Home will likely be the biggest investment a family can experience. I recommend "Veterans United Home Loans" above all others in the business!
At the first instance of problems(repeated requests for documents over and over) with underwriters start going way up the chain! Our closing date was put off for a month. Sellers nearly bailed!
Overall great experience!
Do not hesitate, reach out to Matt and his team and you will be glad you did!! They made our home purchase an exceptional experience! They do an incredible job and helped us in ways we didnt imagine!!
None poor experience and unhappy.
Response from Veterans United
Hi Justin, thank you for your open and honest feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. We are dedicated to making clear requests and assisting customers in providing documentation that is necessary for loan approval. So much effort goes into every loan to meet those expectations for communication. Our Client Advocate team will be taking a closer look at your experience as a potential training opportunity. Again, if you wish to provide more details, then you may reach out to connect with us at any time.
I have to thank the United Veteran team for there work. I would and have been telling everyone about what you have done for me...
God bless you all for your job
