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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,022 reviews
746 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,022 unfiltered reviews

Starting on Page 5589 of 14,901. Return to Page 1

5 out of 5 Stars

Thank you very much!!!!

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
headshot image of Isabella Beard

Loan Officer: Isabella Beard

NMLS# 2026829

5 out of 5 Stars

The Best Lender EVER!!!!!!

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

The whole Veterans United team that we worked with were very pleasant and helpful. Overall a very easy process.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

4 out of 5 Stars
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars

The Veterans United process was the most incredible thing I've ever seen in looking out for us vets. The word must get out to other vets about Veterans United.

headshot image of Melissa A Riley

Loan Officer: Melissa A Riley

NMLS# 2091647

4 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

4.5 out of 5 Stars

Amazing job across the board with everyone i had the pleasure of dealing with while trying to close on this home.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

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5 out of 5 Stars
headshot image of Billie Powell

Loan Officer: Billie Powell

NMLS# 2015674

5 out of 5 Stars
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

3.5 out of 5 Stars

If you use Veterans United, stay in close contact, and stay on top of the process. Some communication for me was a little lacking.

headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars

I don't know why Melanie Pipes didn't like me but I would never recommend her to family or friends. Serious lack of communication that really accelerated after I asked her what I had done. She did good showing me the property via zoom before offer, but during final walk through she hardly let me see anything. Veterans United is 5 star, but their realtor recommendation was like only thing that was not a pleasant experience.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Photo submission from Annette R.

Its been a year-long journey of many financial, credit, fraud realtors and medical issues that have caused us so many struggles to find a home. We were extremely blessed with Adam Craig and his team that guided us and never gave up on us. Thank you to bless us and giving our 5-year-old autistic son a yard to play in!

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars

I had never heard of Veterans United. Now it’s the only lender on my lips!! Great rates and efficiency. Can’t beat it.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

I’ve purchased a home before, and Veterans United made the experience much more streamlined and intelligent.

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars

Thank you Sam Yoo as well as your team for making my loan go through so effortless. This is my second loan with the help of Sam Yoo and I couldn't be more pleased and appreciative. I'm so glad that I used Veterans United.

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

4.5 out of 5 Stars

Veterans United has made the mortgage process fast and simple. So easy even a Grunt like me got through it.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

0.5 out of 5 Stars

Honestly. I wished I never did business with this team. I can’t believe they hold positions like this and need to be held responsible for a piss poor performance

Response from Veterans United

Dionicio, We would like to invite you to reach out to your Client Advocate team here at Veterans United to discuss further details on your recent experience. Providing information to our team will help us assist in training and education that will better assist further veterans. Thank you and thank you for your service.

4.5 out of 5 Stars

Highly recommend these people for everyone's purchase of a home.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars

Great experience

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

4.5 out of 5 Stars

My family and I are so blessed with the treatment we received from VU. I highly recommend using them.

headshot image of Andy Heifner

Loan Officer: Andy Heifner

NMLS# 2070290

5 out of 5 Stars

I went through this thinking they would find some unknown reason not to approve but to my joy and glee it closed and I have the keys to my House.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

4.5 out of 5 Stars

Veteran United will work with you to get your loan. They go the extra mile.

headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

3.5 out of 5 Stars
headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

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