The team I was paired with at Veterans United was professional, knowledgeable, patient,and kind. They made the process stress free. Although I had many questions as it was my first time going through this process, they made it flow as if I had gone through the process before. I would definitely recommend them. My home buying experience is one to remember. I am so glad I purchased my home through them.
As a Military Veteran, purchasing a home has never been easier than working with professionals at Veterans Home Loan. Ask for Doug Brady,. He,s the link to your future.
Seamless, stress free and always available for questions. Always know where you are in the process.
Although Veterans United made efforts to compensate me for their mistake in the paperwork presented to the appraiser, it did not cover the substantial out of pocket cost I had to pay due to the mistake which I believe caused the low appraisal on the property.Also, by not using a local appraiser in the area was a problem. The one that was used did a poor job and made too many mistakes to ever be used again. The appraiser did not bother looking at the property fully or do correct comparison’s. The report showed many things left out and showed that she did not view areas and made guesses at what they were in the evaluation write up.
Response from Veterans United
Richard, thanks for acknowledging this issue so that we might step in to provide further assistance. While Veterans United does not have direct control over the actions of third-party providers, it is important that we work together to promote resolution for you. The appraisal process is managed directly by the Department of Veterans Affairs, and we understand how the home buying process can become stressful when working to overcome an unexpected delay. We thank you for choosing Veterans United.
Kim worked hard and got things done.
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Aaron and his team deliver. They never forget their clients, and maintain stellar service and attention to detail. Highly recommend-
I wish I would have known about them sooner, what an amazing organization and made buying a home super easy
If you can request people, definitely request Jason Bals and Megan Staszcuk for your loan team, and Shelby Warner for your real estate agent. I wouldn't have been able to get my new house without them.
Overall great experience!!!
