This was a very smooth process and Tim was very responsive, very helpful, and helped me understand and solve my requests and concerns swiftly.
This is my second experience with home buying and I must say I am extremely impressed with Veterans United loan team. They displayed superb customer service and made my closing process extremely seamless.The team was very responsive and took extra time and care explaining loan options to me. When they wasn’t in the office, they made themselves available around the clock by responding through text services provided by Veterans United.On closing day, they displayed sincere concern by going the extra mile to expedite closing point options on my behalf (an option I decided to elect at the last minute).I would highly recommend Veterans United home loan services to anyone looking for experienced and caring loan officers —A+ experts in their field, delivering outstanding customer service!We need more like Veterans United!!!!!Also, the online portal was user friendly and made tracking and managing loan documents/processes easy. - Innovative!
Veterans United and Michael Epperson was extremely easy to work with . The website was easy to maneuver and uploading documents were simple. The to do list page keeps you on track of what Veterans United as well as Michael needed.Michael responded immediately to my questions or concerns. He and his team were able to get me closed in 30 days!! It was most impressive. The closing attorneys wanted me to mention and thank him for making their jobs so easy. We all were impressed that everything was thought and laid out with a meticulous hand. Michael is a treasure to Veterans United. I plan on referring all of my fellow veterans to him.
Did a home refinance, took almost zero effort and my part and saved me tons of money. Can’t ask for much more.
My experience working with Veterans United was flawless ! From my initial contact until my closing it was so reassuring to know I had a team of professionals always available and eager to guide me calmly thru the process. Never a negative moment. I highly recommend Veterans United .
We would highly recommend using Veterans United to anyone and everyone who thinks they could never get a VA loan and own a home. We are proof that Veterans United found a solution to help our credit score and have made our almost impossible dreams a reality.
The first time homebuyers process can be a daunting and stressful time. The VA and the team they assigned me made sure I got the best service. They will breakdown any information that you don't understand it need more clarification on. They won't just talk to you, but they'll also frequently interact with your realtor to ensure everyone is in the loop.
I definitely will recommend Tim and Veterans to anyone I know that is looking to buy a home. Thank you.
If your a veteran I urge you to take atvantage of this wonderful gift and own your own home.
Our dream home in now a reality! Couldn't be more thankful for Veterans United and the team there. Thank you so much for all you've done!
Ready to see for yourself?
Experience first-hand why 331,722 homeowners give us a perfect score!
Working with Veterans United has been nothing but a pleasure. Very informative, and always helpful.
