We had been searching for a home for a while, and I only knew it would finally happen when I spoke with Juliana (out loan coordinator) on the phone. She walked us through the entire process and made sure that all throughout we understood what was going on and felt safe and secure before moving forward. We encountered some hiccups by way of the sellers, and Juliana helped us side step some of those issues and went above and beyond to make sure that everything had been resolved to the satisfaction of everyone involved. A group chat had been created for myself and our team at Veterans United . I could drop into this chat to ask anA group chat had been created for myself and our team at Veterans United. I could drop into this chat to ask a question at any time. Our team at Veterans United demonstrated extreme professionalism, as well as care and compassion for my family in this home buying process.
She was great but Matthew Hill left and I left messages that were not returned.
Cameron did great! Phil always does a great job, so glad he’s our guy!!! The lady that was chosen to be our notary during our document signing for our refi was awful!!!!!! Rude!!!! Told us we needed two witnesses the night before our signing so that’s as stressful! Recommend not using her as a notary for VU!!
First and foremost it was a pleasure to work with Veterans United. The staff was always available for questions and kept us informed of everything through the entire process. Everyone was friendly and understanding of questions asked and responded quickly with a response. I would highly recommend Veterans United to anyone looking for a home loan.
Kenny and his team did an amazing job when I bought my house in 2023. They did not fall short when I refinanced my house in 2024. Thank you guys!!! The easiest process I have ever done.
I started out at a 6.5% rate and by closing was down to 5.75%, a half point below average. The app and to-do list kept everything organized, allowed for rapid compilation of documents, and ensured my ability to close in 30 days. Once all documents were uploaded, underwriting and title only took 48 hours. My assigned loan team stayed the same through the entire process, which made communication easy. Being in the military means difficult hours. My loan team was always available and worked with my schedule. There were some issues with the Plaid service which auto-populates bank and other account information. I ended up just uploading two months of statements for all my accounts. This was the only issue and overall my loan experience was great.
This entire process was so smooth and simple, i had almost no knowledge on where to even begin and my team was absolutely incredible all i can i say is... THANK YOU SO MUCH!
Thank you.
I'm very happy and thank you all for everything.
The whole team was great and made this process easy.
My loan took about a week and everhing was taking care of by my loan officers. All we had to do is provide the documents they need and sign and they do the rest
Everyone on the team was very helpful with questions that we had if we had a problem with anything they were all ways there for us it was a wonderful experience they also kept was informed on everything thank to everyone on the team
The entire experience will you was one of the best experiences I've ever had. I wish I could show you a picture of the 2nd day of my house. The view and what I own all due to veterans united Justin. My agent and I appreciate it. Everyday.
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Fast and easy…took the worry out of the buying process. Great team.
