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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,796

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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Showing all 409,796 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

4.5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

There is no faster or smoother process then Veterans United!! Great group of people who truly care!

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

4.5 out of 5 Stars
Would Recommend
headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

4.5 out of 5 Stars
Would Recommend
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend
headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
Would Recommend
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
headshot image of Faye Schlechta

Loan Officer: Faye Schlechta

NMLS# 2386008

5 out of 5 Stars
Would Recommend

I recently purchased my dream starter home with Veterans United, and the experience was nothing short of amazing! From start to finish, the process was incredibly smooth and easy. The team at Veterans United was professional, knowledgeable, and always available to answer my questions. They guided me through each step, ensuring I understood everything and felt confident in my decisions. There were even a few times I was ahead of them on asking certain questions and they were always very informative for any info I was confused on. The online tools were user-friendly and made the paperwork a breeze. I can't thank Veterans United enough for making home buying such a positive experience. Highly recommend to any veteran looking to buy a home!

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend

Great people to work with, no issues, everytime we had a question, it was answered within an appropriate time frame. The only stress was self inflicted which was very appreciated!!

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

Everyone who I dealt with was very quick to respond and helped make the process smooth and as pain free as possible.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

0.5 out of 5 Stars

I will make it my life’s mission to make sure no one ever goes through Veterans United for a mortgage. I have already stopped 4 people, and will continue to do so … I have never been treated so poorly before in my life.

Response from Veterans United

Micah, thank you for sharing your comments with us. While we always look to ensure the best experience for our customers, it is important that we focus our efforts on reasonable solutions. When a primary residency changes, that can affect the debt to income ratios. Ensuring that communication and documentation are provided swiftly is crucial when attempting to reach and maintain a closing date. We hope that in the end you and your father will enjoy your home for years to come and we apologize for any confusion that may have surrounded your loan or the loan process. We expect that with mutual understanding we have shown a sincere desire to serve you well. Thank you for sharing your voice and valuable feedback.

5 out of 5 Stars
Would Recommend
headshot image of Gabe Marley

Loan Officer: Gabe Marley

NMLS# 2362261

5 out of 5 Stars
Would Recommend

Great experience overall thank you to everyone.

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

4 out of 5 Stars
Would Recommend
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend
headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
Would Recommend

With how I was treated by the team, always taken care of by Noah, Jesse, and Morgan, words cannot describe how thankful and happy I am. If I could rate it higher than 10, I would give the experience, and the team an overall 20/10.

headshot image of Noah Barfield

Loan Officer: Noah Barfield

NMLS# 2153378

5 out of 5 Stars
Would Recommend

Buying a house is already stressful to begin with. This is a huge purchase. The fact that the team was with us through the showings, keeping the paperwork up to date, and answering any of our questions made this a very awesome experience. Thank you for all your time and effort!!! Next time we do this, no questions asked, I know who to call.

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

To all veterans this was the easiest , smoothest home buying experience in my life , I have owned 5 homes and this was the easy process, amazing team of people .

headshot image of Dustin Prenger

Loan Officer: Dustin Prenger

NMLS# 2486137

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4.5 out of 5 Stars
Would Recommend

Veterans United was recommended to me on two separate occasions. I felt relieved when I got a response and the process began. David was available for questions and answered when I called or texted. I have future plans for another purchase and I intend to call on David for his help once again.

headshot image of David Mendez

Loan Officer: David Mendez

NMLS# 668234

5 out of 5 Stars
Would Recommend
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Would Recommend

I am happy to say I had a very positive positive experience with everyone I dealt with. I was very happy with the outcome!

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

Veterans United gave us an amazing team. They worked together to give us the best buying experience possible for our first home. I absolutely loved our team including Scott, Brenda, and Liz. They were great!

headshot image of Scott Jessip

Loan Officer: Scott Jessip

NMLS# 182259

5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Nothing but good things to say about VHU and the whole VHU team. They were my guide through every step in my home buying and now refi process. They make everything as painless as possible. You are always in good hands, and if there is a problem, trust and believe they will do what is in their power to solve it! Thanks again to the VHU team for all you have done!!

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

The homebuying team was easy to work with and was always there when I had questions.

headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

More Reviews

See all 409,796 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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