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See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
444,632 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 444,632 unfiltered reviews

Starting on Page 645 of 14822. Return to Page 1 »

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

The process was smooth and Brian and his team members were very helpful. This is a very professional, knowledgeable and hardworking team. They were always there for us and very responsive to our needs and concerns. One thing that could improve is the way the repairs (in our case - the septic distribution box repair) requiring permits with escrow holdback is dealt with. I would suggest that the holdback amount should be determined in light of the required repairs indicated on the permit issued by the appropriate authorities. The initials bids submitted by the buyer/seller could be based on what vendors are telling the buyer/seller and not based on what is required by the appropriate authority. Therefore, once the appropriate authority states the requirements in the permit, the buyer/seller should be allowed to withdraw the bids and submit new bids based on the permit. This prevents the buyer/seller from unnecessarily paying more into escrow than is really necessary. Requiring more of an escrow could also prevent the buyer/seller from closing in a timely fashion due to lack of resources that should not be required of the buyer/seller in the first place.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

3.5 out of 5 Stars
headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars

Aaron was amazing and made the process so smooth and easy. He was our life saver!!! We appreciate him so much.

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

4.5 out of 5 Stars
headshot image of Gabe Marley

Loan Officer: Gabe Marley

NMLS# 2362261

5 out of 5 Stars

Veterans United Home Loans worked with me from the first moment I contacted them to the very last step. They explained every step and were easy to get a hold of if I needed them for any reason.

headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

4.5 out of 5 Stars
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars

The process from 0 to closing the deal, was one of the most easy, honest, and communicative I could have wish for. The loan officer is extremely knowledgeable and provided his expertise on when to lock and advise on things to do before closing; not necessarily mandated as part of the checklist. Bottom line highly recommended.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

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5 out of 5 Stars

Amazing customer service, support, and financing.

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars

best large purchase experience of my life

headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

4.5 out of 5 Stars
headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

I am so very pleased with the entire process! Colin and his team, Emily, Julie, Sarah, were all supportive and helpful in getting my loan through and closing the deal! I would highly recommend Veterans United for any Veteran looking to get a mortgage! Thank you all!

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars

Love this house, but I don't know
.my .HOUSE PAYMENT IS OR WHEN MY FRIST PAYMENT IS DEW ALL SO YOU ALWAYS THERE FOR US WE THANK YOU SO MUCH, AND HAVE A BLESSED DAY
N

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars

Great service on all aspects. Closed in less than 30 days. This was my 3rd home purchase and was a stress free process. Would recommend for veterans who are potential home buyers.

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

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Experience first-hand why 353,079 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

Had a couple hiccips but our team was fast to corrrect them. Love our new home

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars

My team at Veterans United was outstanding in every way. They completed my deal in record time. We were able to buy the house of our dreams, and they completed it in about six weeks.I responded quickly to all the To-Do's and it paid off big time. I had so many questions as a first-time home buyer, my team was spot on with the answers to my questions, and I had dozens of them.They never once left me feeling like I was doing this on my own. I highly recommend that any veteran looking to use their VA certificate contact Veterans United to get the best support they could hope for.Semper Fi

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars

The team was phenomenal. Very professional and courteous and delightful to work with. They exceeded expectations and were , reliable and supportive in every aspect. Such a pleasure and delight to work with. In all honesty, I love them more than the home I choose.

headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars

This is the 6th home I’ve purchased but my first loan through Veterans United. From start to finish, they made the homebuying process smooth, stress-free and personal. They were consistently responsive, informative, and truly went the extra mile to make sure I felt supported and informed every step of the way. I appreciated how organized and efficient everything was, and how well they communicated throughout the loan process. As a veteran, it felt good to work with a company that’s trusted amongst veterans across all branches. I just wish I would have used them sooner! Highly recommend

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

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