Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,182

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 409,182 unfiltered, unedited reviews

Starting on Page 696 of 13569. Return to Page 1 »

5 out of 5 Stars
Would Recommend

My entire team was there for me at the drop of a dime. They answered all my questions and gave me very sound advise

headshot image of Shea Mankin

Loan Officer: Shea Mankin

NMLS# 1455338

5 out of 5 Stars
Would Recommend
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend
headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend
headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend
headshot image of Eric Whipple

Loan Officer: Eric Whipple

NMLS# 1955172

5 out of 5 Stars
Would Recommend

Overall a great first home buying experience. Would like to thank everyone for a great job.

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

I have nothing but the absolute most respect for Nathan Bitner. He has been a life saver. I highly recommend him.
As I stated before I will continue to work with Veterans United because of him. He deserves an 11 out of 10 rating

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

I really cannot say enough good things about Veterans United. The entire team went above and beyond to not only make me feel included in the process, but also like they genuinely wanted my business. That is such a rare trait in many of today’s services. Anyone that is eligible for a VA loan SHOULD be using Veterans United!

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

I learned about VU through a fellow veteran that I have known for years and trust, his endorsement was huge. Therefore when I started to communicate with the VU team I was very comfortable with everything they asked me for and I sensed this organization was working in my best interests at all times, sitting in a new home as I type this up is humbling. Thank you VU!!

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

Veterans United made my family dream come true. They were fast, honest, helpful and supportive. The team went above and beyond for my family and I will be forever grateful in our forever home.

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

It was the most professional and stressfree experience I have ever had. Much less stress than buying a new car! My team was great and always kept me informed. I recommend them wholeheartedly!!

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend
headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
Would Recommend
headshot image of Jessie Bailey

Loan Officer: Jessie Bailey

NMLS# 2122253

2 out of 5 Stars

Very disappointed at the professionalism provided by my loan officer and his team. My phone calls, texts, and emails were obviously ignored and I had to find out information from calling the title company, realtor (sellers and mine), and the builder. Their lack of communication caused over $1000 on lost deposits and my wife unnecessarily taking off work without pay since she was out of days off as a teacher. I clearly, and multiple times told Veterans United the situation and if it needed to change to let me know right then and they instructed me not to worry about it which ultimately cost us more money, led to unnecessary delays, and ruined our opportune moving window during the memorial day weekend.Everything was fine until there was a snag due to a storm that passed through Houston which caused the need for a second appraisal, which was fine, however the complete lack of communication, despite all my efforts, cost us valuable time and money.

Response from Veterans United

Michael, thank you for sharing your feedback and for letting us know about your experience. One of our Client Advocate team members has begun to research your comments, and will be working hard to learn as much as possible about what caused your closing delays. While we cannot change the experience you had we are committed to accountability, exploring ways to improve, and seeking opportunities to continue serving you. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.

5 out of 5 Stars
Would Recommend
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend

Whole team did a great job. Thank you

headshot image of Miranda Phillippe

Loan Officer: Miranda Phillippe

NMLS# 2486151

5 out of 5 Stars
Would Recommend

Unreal company and would work with again! I felt valued and always felt like I was a priority!

headshot image of Samuel Sexauer

Loan Officer: Samuel Sexauer

NMLS# 1025352

4.5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend

The VU team of Nick, Sarah, and Nick were extremely helpful and professional. They fought hard to get me the best rate and costs available and made this long processes extremely easy. I would highly recommend them to anyone looking for a home loan. So happy I came back and chose VU for my home loan.

headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

Ready to see for yourself?

Experience first-hand why 322,353 homeowners give us a perfect score!

Check My Eligibility →
4.5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

4 out of 5 Stars
Would Recommend
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend

This team was outstanding and made the loan process so easy.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

4.5 out of 5 Stars
Would Recommend
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Process was quick and seamless, the team was always quick to answer any questions or find someone who could. Thanks guys!

headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

There isn’t enough kudos to give my loan team with
Molly being at the helm

headshot image of Molly Winkle

Loan Officer: Molly Winkle

NMLS# 1051728

4.5 out of 5 Stars
Would Recommend
headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
Would Recommend

I’m sure there’s a lot of elegant words I could use, but we are just so grateful that everything was processed in a timely manner, and with kindness and compassion

headshot image of Benji Bockting

Loan Officer: Benji Bockting

NMLS# 2211611

More Reviews

See all 409,182 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: $0 Down VA Home Loans
1,783 Veterans started their online quote today.