Honestly was a great and smooth process. Had an amazing team and even better real estate agent
My team was great. They were with me every step of the way. I don't think I could have done it without them. Thank you
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
My experience was good across the board, the VU team helped me secure my house.
Our experience with Veterans United was nothing short of outstanding. We were pre approved for a mortgage with a couple of other companies but chose to stick to Veterans because of the fantastic customer service. A true pleasure from beginning to end. Their highly personalized housewarming present at closing showed a remarkable attention to detail and made a huge impression on us.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Working with Veteran’s United to purchase our home was seamless. Everyone on the team was professional and in constant communication with my wife and I to ensure we knew exactly where we were in the process. 10 out of 10 (across the board), highly recommend John Schnurbusch and his team!!
Brad, Madeline and Lindsay were amazing. They were always offering their help if we had any concerns. I would highly recommend Veterans United to all my Veteran friends. What an incredible and easy to work with Loan Company.
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I would definitely recommend Veterans United. They were very helpful and knowledgeable. They worked until the last day to get me in my home. Dan and Grace were exceptional.
sam you rock ty
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
Jake was extremely dedicated and AMAZING!!! He answered every question I had and eased the panic and stress of purchasing a home! I would 100% refer anyone to Jake as well as work with him in the future. Jake is definitely one of a kind! There was someone every step of the way during the home buying process with Veterans United. Their teams make sure you understand and know what to do at each step and are dedicated to moving the process along seamlessly. Thank you Jake and Team!
I would rate Josh higher then a 10! He is fantastic, this was our 2nd time with him and the whole loan process was as smooth as could be! Thanks again Josh, you are Fantastic!
