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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

413,755

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
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5 out of 5 Stars
Would Recommend

Awesome outstanding and I never dreaded when the caller ID showed they were calling. What else can I say give them 5 minutes just to talk to you they are not just a scam outfit they literally want to help you anyway they can. Kollin, Jacob and they whole team where awesome.

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

3.5 out of 5 Stars
Would Recommend

The lending team was great. However, for VA loans it requires an inspection, and the inspector only mentioned a hole in the master bedroom door, which isn't a difficult fix. Whereas, after just spending a couple of days in my new home, I can notice many additional problems. That being said I think it was mostly the sellers agenda for the issues, but I was hoping the VA inspector and a 3rd party inspector would have caught the issues beforehand. Otherwise, the process in general was smooth and my lending team worked great with the realtors and the title company, a very seamless process throughout.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

In the future I’d only use Veterans United for purchasing a home

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

4.5 out of 5 Stars
Would Recommend
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

The Veteran United Team I had to help me buy my house was an outstanding team who supported me in the ups and downs and worked with me every step of the way and even encouraged me when I felt like it wasn't going to get it. This team is incredible at what they do. They have been a huge blessing to me! I cannot thank them enough for all their hard work!

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Would Recommend

Keep up the good work.

headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Sam Brown is an outstanding Loan Officer! The end. But seriously, my family and I are so grateful for the entire team, for making the whole process simple, quick and painless. The communication is top tier! Any questions and concerns we had were addressed promptly. We couldn't be happier to have the Veterans United team by our side through this quest called "Home Ownership". Thank you for everything!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

4 out of 5 Stars
Would Recommend

Whoever was the closing person on this might need to step back a minute. Telling us we couldn’t sign on a Saturday because you aren’t open or there is wrong and makes me very angry. If they are worried about making sure someone is there to answer questions at least check to see if they are a new customer 1st. I want to rate them a 3 just because of that. I almost walked away even the last days of closing because of that person.

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend

Smooth and outstanding home buying experience!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

What more can I say, my family is excited. My wife is very happy with our new home. Happy wife, happy home.I can't thank Veteran United enough.Thank you and thank you again.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Chase Lee

Loan Officer: Chase Lee

NMLS# 2135792

5 out of 5 Stars
Would Recommend

Best experience ever

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

4.5 out of 5 Stars
Would Recommend
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Overall this was a wonderful experience, buying a house is one of the most stressful things for people and having the right team really makes or breaks the experience. Sam and his team were always there with me every step of the way guiding me and answering every question to make sure that I had all the answers. The level of transparency and consistency was very refreshing and they made this whole process really simple. I am very grateful for the opportunity to work with such a team and I can't wait to recommend all my veteran buddies to Veterans United. I know for sure they will be taken care off.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

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5 out of 5 Stars
Would Recommend

I would say that for most people, buying a house especially first time buyers is crazy confusing and super stressful. The whole time I had veterans united, I think my stress levels never went above a 3. These people are the family we had in the military, then come and help us buy houses. All they want is the best for us, no matter what that is. They are personable and caring people. I will be recommending any veteran to use them. And I’ll be using them again if I need a new house. Thank you for all your hard work.

headshot image of Kimberly Hauptmann

Loan Officer: Kimberly Hauptmann

NMLS# 1881966

5 out of 5 Stars
Would Recommend
headshot image of Tim Jarrett

Loan Officer: Tim Jarrett

NMLS# 2001664

5 out of 5 Stars
Would Recommend
headshot image of Kyle Upshaw

Loan Officer: Kyle Upshaw

NMLS# 2005288

5 out of 5 Stars
Would Recommend

We were unsure where we were going to live after retirement because we had 3 big dogs and no one wanted to rent to us with the dogs. We took a chance on a pre-approval just to see if that would be an option but it was super easy, we got hooked up with a loan officer who was able to get us approved for a home and get us hooked up with the best Realtor we have ever used. Between the two of them they took a lot of worry, stress and pressure off us and now we have a place to call home with all our pups. I am so very thankful for the entire VU team.

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend

Will definitely use veterans united in the future. The whole home buying process was extremely easy and stress free!

headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

4 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

More Reviews

See all 413,755 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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