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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

419,656

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars
Would Recommend

This is my 3rd (and hopefully my last) home w/VU. You habe an excellent organization and you should be proud as to how quickly and efficiently you do the voodoo that you do so WELL!!!

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

4 out of 5 Stars
Would Recommend

Very pleasant experience working with the VU team. Things went very smoothly and they even impressed our local realtors.

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

This is my second time working with Jen and she has been just wonderful. Jen has gone above and beyond to help me with my first time purchase and my refinance. Jen found me the lower interest rate and was such a gift with educating me on the entire process. Jen and her team have made both my experiences so seamless. They answered all my questions and always pointed me in the right direction for the things that I had to do to make the loans happen. I 100% recommend Veterans United and Jen for any and all loan needs - you can't go wrong!

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

4.5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Great service and veteran focused! Will definitely recommend to our friends if they decide to get in the market.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend
headshot image of Katlin Walls

Loan Officer: Katlin Walls

NMLS# 2184822

5 out of 5 Stars
Would Recommend
headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

5 out of 5 Stars
Would Recommend
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend

DJ, Beth, and Kevin were all absolutely awesome; we would recommend Veterans United to anyone looking to buy home, and already have suggested our team to a friend considering a move to the area.

headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Thank you VU team! Matt Torres, CJ Snook, Deloris Matthews, Ernie Thompson, Darbi Robinson! The dream team that made ours come true. We are forever grateful!

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

I also want to give a shout out to Eric Wetz. He was always on the ball and kept me well informed!Thank you Max and Eric!

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Thanks all involved in our home buying process.

headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

4 out of 5 Stars
Would Recommend
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
Would Recommend
headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend

Thank all of you for being patient with us and taking the time to work so hard on our behalf. Thank you allRonald & Wanda Ruffin

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

My personal experience with Veterans United has been uplifting and amazing how this team
reaches out once you apply.They have the most courteous professional team members to check any area of the loan process :And other areas of homeowners needs,always polite never pushy
I would recommend this institution for any veterans that are thinking about getting financed for a home loan

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend

Overall pretty stream lined, a few hiccups along the way but nothing that couldn't be handled. Had a great group of people who helped me buy my first house.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

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4.5 out of 5 Stars
Would Recommend

I was caught unaware of a move-in fee that this POA enforced. While I understand there are monthly dues for them, this was ann inconvenient surprise. Otherwise, this was an incredible first home buying experience! Mark’s team was very engaged and helpful. The realtor, Shanel, and her team were amazing and understood my particular needs, especially factoring in my PCS. Overall I would definitely recommend both entities!

headshot image of Mark Reid

Loan Officer: Mark Reid

NMLS# 1619795

5 out of 5 Stars
Would Recommend
headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Top tier service all the way through the process. The app keeps everything in perspective and it’s easy to navigate. Mark, Jaclyn and the rest of the team are the best in the business as far as I’m concerned.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Would Recommend
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

As first time home buyers, y’all made it easy and painless to get through the whole process. Thank you all very much!

headshot image of Tim Jarrett

Loan Officer: Tim Jarrett

NMLS# 2001664

5 out of 5 Stars
Would Recommend
headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

More Reviews

See all 419,656 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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