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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

412,366

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 412,366 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

As a new home buyer I know now that it is a very long process to getting approved and finalized for closing , And Veterans United made it possible for our dreams to come true...Thanks again for everything!!

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

I did have an opportunity to work with a couple of other Veteran and first time home owner programs, and one of them would have even been a little less on my interest, but I would not have traded my experience with Veterans United. My team was amazing, conscientious, on the ball, and so easy to talk to. When I had a question, they reached out immediately, and never left me worried or in question. This is my first, and most likely last time buying a home, as I waited until later in life, and I am so glad that I chose you guys to do that. Thanks Again, Victoria, US Navy Veteran.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

When you start a home buying journey it can be very stressful, but working with this group...Wow! You will never find better people to help you! Made my first home purchase a Great One! I cannot say enough about you guys! From the bottom of our Hearts " THANK YOU!

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend
headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

3.5 out of 5 Stars
Would Recommend

The appraiser, Arthur Bryant, was the worst. He is the reason the VA loan has a bad reputation with sellers. Highly suggest that VU never use his services again. He take forever to turn in his report, then he turned in a botched report, that had to be sent back for him to fix it. I had to extend the closing date twice because of him, which cost me more money that I didn't really have. I had to pay an other two weeks of rent, that I wasn't expecting, caused me a great deal of emotional distress. I think I should get my money back, that I had to pay for his fee, because he cost me over $1500 worth of extra expenses. He is just incompetent and I hope nobody else have the misfortune to have him as their appraiser.

headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of CJ Bommarito

Loan Officer: CJ Bommarito

NMLS# 1995169

5 out of 5 Stars
Would Recommend

The entire process was outstanding and my loan team made things so easy to get done. I would recommend veterans united to any one of my military associates to Utilize in the future.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Would highly recommend!!! CJ Bommarito was outstanding. What he did for me to get to closing working on and off work time was amazing. Will use again in the future. Thanks.

headshot image of CJ Bommarito

Loan Officer: CJ Bommarito

NMLS# 1995169

5 out of 5 Stars
Would Recommend
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend

I didn't expect to have a team, let alone a team of dedicated and professional people there with me every step of the way! My dreams of home ownership is now a reality and I would not have been able to make this happen without them!!

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend

Overall very satisfied with the process

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

0.5 out of 5 Stars

I think veterans United should train its people better and hire people that care as much about helping others, as much as they do clocking out on a Friday.

Response from Veterans United

Thank you for this information Richard. A member of our Client Advocate Team has left you a message for additional details. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. We are committed to finding out what may have caused you to feel this way and discuss ways that we might improve.

4.5 out of 5 Stars
Would Recommend

Outstanding team all around. They are courteous, caring, diligent and will make homebuying not only stress free, but a beautiful experience!

headshot image of AJ Greiner

Loan Officer: AJ Greiner

NMLS# 2373755

5 out of 5 Stars
Would Recommend

Every one was awesome and did an awesome job, thank you so much

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Veterans United we're very quick to respond and explain all questions during the process. They were excellent in responding and working with our Realtor to get us to closing. We appreciate ask their hardwork.

headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

5 out of 5 Stars
Would Recommend
headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

5 out of 5 Stars
Would Recommend
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

More Reviews

See all 412,366 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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