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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

419,060

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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Showing all 419,060 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I would like to say thank u to all veterans home loan team I have been wanting to buy a house years back and none would pay attention to me or just ignore me I went to banks to realtors and nothing but since first day I spoke with veterans the were ready to help and Wer on ther A game all the way to the closing date I highly recommend veterans as the go to place for a home loan thank you from myself and my kids

headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
Would Recommend

If I could give my team a higher score I would, I have recommended Veteran United to my family who served and anyone else who needs a VA loan. Great expeience.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Would Recommend

Having to buy a home while overseas and not being in the USA for over a decade was not a thrilling thought. Rest assured, though, this team that VU assembled made everything as easy as possible and did an outstanding job. Thank you team!!!!

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

5 out of 5 Stars
Would Recommend
Photo submission from Shanda S.

Veterans United is top notch for sure! From the loans process to the special appreciation gifts extended to me, I am so grateful I worked with them to secure my home loan. Eric Johnson, Brittany Miller, and Brittany Lucy are a fantastic team and it is very apparent they have the veteran's best interest in mind every step of the way. Not once did I ever feel alone or left out of the loop. I could call Eric Johnson or Brittany Miller at any time of the day or week (or weekend) for answers to my questions or concerns. I always felt they would work extremely hard to ensure I received answers. They added a sense of "fun" to this home buying journey and for that I appreciate them! I will definitely recommend family and friends to Veterans United and more specifically to this fantastic team. Thanks so much for all your hard work!

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

4.5 out of 5 Stars
Would Recommend
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

4 out of 5 Stars
Would Recommend

Overall, our experience with Veterans United was very positive. We did have one thing that didn't go as well as we hoped. We were closing on a sale of a house, buying another and the sellers of the 2nd house were closing on their build all in the same day (waterfall closures). Sale of our home went off no problems, and title agency for home we were buying confirmed funds were wired. It took several hours for Veterans United to fund the purchase of our new home causing us to sit at title agency for several hours which also delayed the third closing.

headshot image of Tyler Adolphson

Loan Officer: Tyler Adolphson

NMLS# 1807599

5 out of 5 Stars
Would Recommend

The underwriters had their job to do, sometimes redundant, but my purchasing team stepped in and made the purchase less stressful. I really liked the (To do checklist), it kept my on track.

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Great company!!! Made my home buying experience very easy and fast. I am very glad that i reached out to Veterans United first.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend
headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend

Top notch, concierge service.

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
Would Recommend
headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars
Would Recommend

Without the help of your crew, I cannot see how we’ve been able to complete the purchase of our new home.
Every memory that we dealt with was friendly and helpful, making sure that we met our goals each step and away
Thank you to everyone

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
Photo submission from Christopher R.

Then whole team was awesome, specially Dustin with my many phone calls and obstacles , the gifts sent for my girls , my package ! I was totally clueless about everything and these wonderful folks went above and beyond to give me a opportunity i though was impossible . ill always be grateful for the opportunity they provided. Seriously guys thank you so so much its the best feeling in the world to know I have a home for my beautiful family and it wouldn't been possible with out yal . I highly recommend each team member ! I think veterans united should give each member a raise and a bonus !

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend
headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend

Y'all did phenomenal, this is my first house purchase so I don't have anything to compare it with but if I was to do it again , I don't know if there is a better experience or to be honest y'all set a high benchmark and Id feel uncomfortable or more stressed with anyone else besides this team. Thank you so much! I'd buy y'all a round of you were local!

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
Would Recommend
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

4 out of 5 Stars
Would Recommend
headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

4 out of 5 Stars
Would Recommend
headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars
Would Recommend
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

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5 out of 5 Stars
Would Recommend

From the start, Derek took the time to explain my options, walked us through every detail of the process, and made sure I felt comfortable with each decision. His professionalism, knowledge, and attention to detail were outstanding. He was readily available to answer my questions, keeping me informed every step of the way, His responsiveness was incredible—he promptly answered all of my questions and proactively kept me updated.

headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

4 out of 5 Stars
Would Recommend

Veterans United experience all in all was great. Their implementation of their own app where you can upload documents, track the progression of your underwriting process is phenomenal! We were pleasantly surprised that we could always count on a quick call back if we had any questions to ask and we got to speak with an actual person. The ease of getting all of the important information for the upcoming move like utilities phone numbers etc was awesome. The only time my husband and I felt a little disappointed was when the team failed to get documents ready for closing because they either missed an email from our realtor or misunderstood it. The closing date ended up moving by 24 hours. At the end of the day, it wasn’t as big of a deal, but we did have to scramble and cancel and reschedule certain furniture deliveries and other vendors like internet etc. All in all, my husband and I were happy with the outcome. We did close on our dream house and Veterans United absolutely played a huge role .

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars
Would Recommend
Photo submission from Nathan P.

Nathan Powers Jeffersonville Indiana. Thank you!

headshot image of CJ Bommarito

Loan Officer: CJ Bommarito

NMLS# 1995169

5 out of 5 Stars
Would Recommend
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
Would Recommend
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

4.5 out of 5 Stars
Would Recommend
headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

More Reviews

See all 419,060 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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