Derek and his team were unbelievably amazing. They answered all my questions, and I had a lot of questions. They were also very responsive and would get back to me within a few minutes. Being able to reach them through text message, was also very convenient. They were knowledgeable and willing to teach me along the process. I am very grateful for their help and my new home. Because of them I’m now a homeowner. A special thank you to Bobbie from Lighthouse and Krista also! Thank you all!
I recommend Veterans United to all my veteran colleagues. They work hard to help us get to our morgauge goals.
our closing was on May 17th but we didn’t close until 8 days later so we had to pay for hotels and check in every day. We leave messages and never get a call back. She would ask us to get her same information we had already provided 3 times.
Response from Veterans United
Thank you for sharing your experience with us Robert. We're happy to hear you are getting settled into your new home. While delays in the home buying process are not unheard of, we strive to set the proper expectations with our Veterans and their families to help prevent inconvenience and additional expenses. Please reach out to our Client Advocate team to share further details. We can use your honest feedback to see if there are ways to prevent the same experience for future Veterans.
Extremely helpful and always available to answer questions promptly and in detail. Received a thoughtful little gift for our new home!
I would recommend veterans United to any of my fellow Veterans from the offer to the inspection to underwriting to closing everything went fantastic whenever there was an issue they addressed it quickly. From start to finish their professionalism was what I was used to when I was on active duty for some 15 years. Their professionalism, respect, and attention to detail was above reproach. I always felt that they had my best interests at heart much like when I was in the military "mission 1st people always describes veterans United..
Brandon and Ryan worked with us through the process keeping us informed at each step of the way which reduced the stress tremendously.
Veterans United treated me exceptionally.
Incredibly helpful in all aspects of the home buying process. Really made me a believer that I could actually own my own home.
Team Kiara Hughes of Veterans United and our realtor Jeff Ward are the only names you need to know for you real estate needs. As a veteran, I felt the full appreciation of the country with their world class service. When you call Veterans United dial extension 5678.
I would highly recommend going through veterans united to get a VA loan. They provided an excellent service.
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Working with Veterans United has been a pleasant experience through and through and took a lot of the home buying burdens off of myself. The entire process not only protects the buyer, but also educates the buyer on the entire process.
Amber Steele made buying this home stress free. I was able to request from this process to speed up due to deployment and on the VA side it did while having all my needs as well as the VA’s policy met. I will recommend using the VA as a one stop shop for all my friends needs when they begin their home buying process. Happy memorial weekend !
Don't be afraid to step out there with Veterans United. They took great care of me and will do the same for you.
Veterans United were great. I never felt let down and I always heard back from my loan officer everytime i needed an update. Thank you for everything.
