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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,382

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Very helpful and easy to work, I have a somewhat complicated income to verify. (Lots of guaranteed overtime) the team was great on getting what was needed. And still managed to close in about 30 days.

headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

Veterans United has helped our journey of becoming home owners very successful. We are proud to be veterans united homeowners. They made our journey easy and stress free. I highly recommend veterans united

headshot image of Tom Champion

Loan Officer: Tom Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of Dan Kelley

Loan Officer: Dan Kelley

NMLS# 976450

5 out of 5 Stars
Would Recommend

The folks at Veterans United were the best people to work with in the stressful home buying process for Veterans. They were always there when you needed help. Take their referrals for real estate agents. Amazing experience with Veterans United!

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

4.5 out of 5 Stars
Would Recommend

Mark and his team were great to work with. Open, honest, and strait to the point about the requirements needed to get the loan and home buying process completed in a timely manner.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer-Robb

Loan Officer: Krystal Palmer-Robb

NMLS# 1110490

0.5 out of 5 Stars

Under-promise and over-deliver. Instead, VU Over-promised and under-deliverd. I've gone through 4 VA loans now and this was by far the worst. Communication was extremely poor. If they would have just told us on Day 1 that we couldn't refinance for 6 months, my review would be completely different. Did they get us the loan? Yes. But they came across like a bunch of rookies that don't really know what they're doing. They consistently missed deadlines and scrambled to get things done. I had to ride them constantly to get results. Once we got past the 180 day hurdle, they got the loan closed quickly. Biggest thing they could do is improve up-front communication and expectation setting.

Response from Veterans United

Chad, we apologize for our error early on in the process. Understandably, it is frustrating to hear one thing and then later be told another that impacts your timeline. We appreciate your willingness to stick things out and we are glad that in the end, everything worked out for you. We will ensure this experience is used to help prevent similar situations in the future.

5 out of 5 Stars
Would Recommend

I did not have the credit score during the time of purchasing a home and Veteran United helped me throughout the whole process of getting the score I needed. They were extremely helpful and always contacted me for further assistance/guidance. My family and I are so grateful for Veteran United because they made our dream a reality.

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Throughout the entire process of buying a home my wife and I never felt out of place or overwhelmed. Everything went smoothly.

headshot image of Ryan Williams

Loan Officer: Ryan Williams

NMLS# 1718322

5 out of 5 Stars
Would Recommend

This was my second time using Veterans United for my home buying process. One of the great things about VU is that they ONLY do VA loans, so they are intimately familiar with the entire process end to end. A of mine named Stuart that I did two tours with downrange bought a home (without telling me!) and he went through the home builders financing company for his VA Loan. His 30 close ended up being nearly a 50 day close because the company had done very few VA loans and was inexperienced navigating the process. Don’t be like Stuart, use Veterans United and close on time.

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend
headshot image of Zachary Nelson

Loan Officer: Zachary Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

We had been putting off refinancing because my husband and I travel a lot and just don’t have the time. I am so glad I reached out to Veterans United. Their staff is amazing! They made the process as painless and easy as possible! I have already recommended them to my realtor friends and will continue to recommend them to our military friends. When you are buying or refinancing; you need a company you can trust; and that would be Veterans United.

headshot image of Jessica Palmer

Loan Officer: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

I love that stay by are side the whole way .

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

4.5 out of 5 Stars
Would Recommend
headshot image of Zach Debord

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Overall a very positive experience

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

We highly recommend using Phil Stroessner when purchasing a home through Veteran United. He goes above and beyond. We closed on our house within 40 days of starting process. In our experience Phil and Veterans United are one of the companies truly looking out for veterans. Please do not hesitate when deciding to use them. Mark and Michelle

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

To all veterans and veterans family members out there if you’re looking to purchase a home why not reach out to Veterans United, they will get you on track to becoming a home owner in 90 days or less depending on your situation. I reached out to Veterans United in the late part of February and I closed on my house in April thanks to a wonderful team at Veterans United and my agent George. Thank you once again Veterans United!!!

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Connell

Loan Officer: Jonathan Connell

NMLS# 1483292

5 out of 5 Stars
Would Recommend
headshot image of Forest Nenninger

Loan Officer: Forest Nenninger

NMLS# 1284729

5 out of 5 Stars
Would Recommend

Quick and easy process. Very responsive team when you have questions.

headshot image of Dorothy Willy

Loan Officer: Dorothy Willy

NMLS# 182161

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5 out of 5 Stars
Would Recommend

Very good Company for Veterans. I have done two loans with them and had a very positive experience. I will definitely recommend this company.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

I would strongly recommend using Veterans United to efficiently handle your real estate loan and much more!

headshot image of Shane Miranda

Loan Officer: Shane Miranda

NMLS# 1312406

4 out of 5 Stars
Would Recommend
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

4.5 out of 5 Stars
Would Recommend
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

I have financed, and re-financed with Veterans United and I would use them again! I had a great experience, everything was very clear and the process moved pretty quickly. I asked tons of questions and they always answered them to the fullest extent. I would definitely recommend this company!

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

More Reviews

See all 401,382 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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