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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
448,646 reviews
612 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 448,646 unfiltered reviews

Starting on Page 80 of 14,955. Return to Page 1

5 out of 5 Stars
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars

Veterans United Home Loans is absolutely the most Professional and Caring group of people that I've worked with since I was on Active Duty from 16 July 1968 to 1 August 1994. TOP NOTCH!!!! It has been an absolute pleasure and honor to work with Justin Menard and His Professional Team!!

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars

Excellent assistance, explained in details, patient, timely, very helpful

headshot image of Elizabeth Tilley

Loan Officer: Elizabeth Tilley

NMLS# 2241957

5 out of 5 Stars

The team I was assigned was professional, responsive, and very knowledgeable. Thank you for make the process very smooth and quick. If you're looking to close in 60-days or less, Veterans United is the way to go.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

4.5 out of 5 Stars
Photo submission from Juan S.

Happy to have found a place we can call home!! Thank you Veterans United!

headshot image of Shawn Workman

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars

I was treated like a person not a number. I am not good on a pc I wasn't taught that in school. the people that work veterans in that office helped me a lot if I got stuck they were to help me get over the hump.

headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
headshot image of Josh Walter

Loan Officer: Josh Walter

NMLS# 1392882

5 out of 5 Stars

The team did so much for me. Thank you!

headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

5 out of 5 Stars
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

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4.5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars

Veterans United made the process and worry free, knowing they had veterans welfare at heart.

headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

4 out of 5 Stars
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Photo submission from Brian H.

Veterans United Was absolutely amazing from start to finish. When we first applied for this loan we weren’t quite there yet with our credit. Instead of being told no like we were several times in the past with other lenders, vets United Went above and Beyond and put us in contact with our credit consultant Charlie. He told us exactly what we needed to do in order to get our credit where it needed to be and within no time we were ready to talk to our loan officer! Darin was amazing And also went above and beyond to get us preapproved and helped us through the entire loan process. Morgan was our Loan coordinator and she was absolutely amazing! She answered every single one of our questions on a day-to-day basis And made this entire process smooth and very stress free! Kohlie was Our concierge she was very informative and very friendly! We are very grateful for our entire loan team. Veterans United made my Husband and I feel so appreciated for his service. I would absolutely recommend veterans United to any veteran looking to buy a home! We will absolutely be passing on the word to friends! Thank you so much Veterans United, for making our home owning dreams become a reality!

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

2.5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars

Everyone was very nice and courteous. Always there when I had questions and needed them.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

4.5 out of 5 Stars
headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

5 out of 5 Stars

Smooth process.

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars

Very stress free, everything I needed to do was laid out. No guessing required.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Photo submission from Paul S.

As mentioned above in my initial write up - here is my review thank you VU for being such an outstanding company/organization. All realtors love working with you all, and most sellers that never heard of you, loved you once it was all over and deal was over and completed. Hannah Liebhart and her entire team , Lauren Sprague, Emily Gandy, Kole Berry, and others I am sure behind the scene, did an outstanding job again....what a team effort.Precise execution of loan processing, and all upstream and downstream processes. This is my 4th and FINAL home, we finally got the dream home we always wanted. I will forever keep VU near and dear to my heart!Signed, Paul S. United States Navy Veteran, RM5, JC:2318

headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

4 out of 5 Stars

well done

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

4.5 out of 5 Stars

Communication was fantastic at the beginning until about 2 weeks before signing. Not quite as fast of response that we had been having but was probably spoiled. LOVED the online To Do List and appreciated the check in texts or phone calls. With so many people to check in with there was always someone to get an answer from. I would definitely use them again and would recommend.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

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