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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,657 reviews
572 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,657 unfiltered reviews

Starting on Page 80 of 15,022. Return to Page 1

5 out of 5 Stars

We received A+ customer service throughout the entire process. Our questions and concerns were always handled promptly, clearly, and with great care. The concierge service exceeded our expectations, and we would not hesitate to recommend this company to others. Thank you for making the experience smooth and courteous from beginning to end.

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars

Yes , I would. Between Albert and my realtor teri. They made me feel like family.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

4.5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

4.5 out of 5 Stars
Photo submission from Juan S.

Happy to have found a place we can call home!! Thank you Veterans United!

headshot image of Shawn Workman

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars

Veterans united protected our interests throughout the entire loan and purchasing process.

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars

I had the best experience with Veterans United. I will be back when I purchase another home!

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

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4.5 out of 5 Stars
headshot image of Lee Montano

Loan Officer: Lee Montano

NMLS# 165771

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

The service I received was phenomenal and great communication

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars

My team worked as quickly as I was finishing tasks. They did an amazing job. I went from applying to owning a home in less than a month.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

4 out of 5 Stars
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Photo submission from Brian H.

Veterans United Was absolutely amazing from start to finish. When we first applied for this loan we weren’t quite there yet with our credit. Instead of being told no like we were several times in the past with other lenders, vets United Went above and Beyond and put us in contact with our credit consultant Charlie. He told us exactly what we needed to do in order to get our credit where it needed to be and within no time we were ready to talk to our loan officer! Darin was amazing And also went above and beyond to get us preapproved and helped us through the entire loan process. Morgan was our Loan coordinator and she was absolutely amazing! She answered every single one of our questions on a day-to-day basis And made this entire process smooth and very stress free! Kohlie was Our concierge she was very informative and very friendly! We are very grateful for our entire loan team. Veterans United made my Husband and I feel so appreciated for his service. I would absolutely recommend veterans United to any veteran looking to buy a home! We will absolutely be passing on the word to friends! Thank you so much Veterans United, for making our home owning dreams become a reality!

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars

It was easy to get in the system and the process was easy to grasp. We enjoyed the app a lot and the ease of document upload in the system.

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars

Great team, stayed on top of everything through the process. GREAT COMMUNICATION!

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

Ready to see for yourself?

Experience first-hand why 358,295 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

The team was quick, communicative and friendly. Instrumental in helping my family buy our fist house, highly recommended!

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

4.5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
headshot image of Robert Mathews

Loan Officer: Robert Mathews

NMLS# 2741054

5 out of 5 Stars
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Photo submission from Paul S.

As mentioned above in my initial write up - here is my review thank you VU for being such an outstanding company/organization. All realtors love working with you all, and most sellers that never heard of you, loved you once it was all over and deal was over and completed. Hannah Liebhart and her entire team , Lauren Sprague, Emily Gandy, Kole Berry, and others I am sure behind the scene, did an outstanding job again....what a team effort.Precise execution of loan processing, and all upstream and downstream processes. This is my 4th and FINAL home, we finally got the dream home we always wanted. I will forever keep VU near and dear to my heart!Signed, Paul S. United States Navy Veteran, RM5, JC:2318

headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars

Personal were very patience and courtesy with us during the process and professional. I would love to thank them for all their great support during the prcess.

headshot image of Alexander Mueller

Loan Officer: Alexander Mueller

NMLS# 2529010

4.5 out of 5 Stars

Great job

headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars

FROM THE INITIAL APPLICATION FOR A HOME LOAN TO THE CLOSING OF THE PROPERTY, I WAS GUIDED AND INSTRUCTED TO COMPLETE THE PROCESS WITHOUT DELAY AND THE LOAN AGENT CONTINUED TO MONITOR EVERY STEP OF THE PROCESS.

headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars

I contacted Scott Hutto, as he handled our loan w VU about 5 yrs ago and we were extremely pleased with Scott and Veteran United back then. We were thrilled when we found out Scott was still there. We had to close quickly this time around and Scott and Blair came thru! We love Veterans United and it's team!!!!

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

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