My experience with Veterans United was genuinely outstanding. Everything was explained clearly from beginning to end, and the team stayed accessible, responsive, and supportive throughout the entire process. Even when my plans shifted, they adapted quickly and kept things moving without delays. Buying a home is naturally stressful especially as a first time home buyer, but they made it as smooth and manageable as possible. The little touches like sending $5 for a coffee during a long day really showed how caring and thoughtful the team is. I’m truly thankful and would absolutely recommend Veterans United to anyone.
off to a slow start and lack of communication but as time went on it turned into a very positive experience.
Happy to have found a place we can call home!! Thank you Veterans United!
I want to express my sincere appreciation for the outstanding service provided by Ryan Ashburn - Loan officer - throughout my loan process. From start to finish, Ryan demonstrated exceptional professionalism, clear communication, and a deep understanding of the lending process that made every step smooth and stress-free.Ryan and I developed a strong rapport early on, especially due to our shared military experience and commonality. That mutual understanding created a level of trust and comfort that truly set him apart. His commitment to getting my loan funded on time was evident in everything he did.In addition, Ryan referred me to Matt Iannacio& Team, an excellent realtor who provided professional, detailed, and attentive service in helping us find the right home. Matt’s dedication and expertise made the home-searching experience efficient and enjoyable.I also want to acknowledge Joshua Grove, the loan processor, for the excellent job he did. Joshua was organized, responsive, and thorough, ensuring that every detail was handled efficiently.Additionally, Susan Ripley from the Lighthouse team provided outstanding support. Her guidance, communication, and follow-through helped keep everything moving in the right direction.Overall, Ryan Ashburn ( Loan Officer )and his entire team delivered a top-tier experience. Their professionalism, teamwork, and genuine care for their clients exceeded my expectations. I highly recommend them to anyone seeking a smooth and successful loan process. Keep up the great job in helping Veterans!!
We have worked with Adam Craig several times through Veterans United, and every experience has been excellent. Adam is knowledgeable, dependable, and truly committed to helping his clients. He communicates clearly, keeps everything on track, and makes the entire process straightforward and stress-free.We appreciate how quick he is to respond to questions and how he takes the time to explain each step. It is rare to find someone who consistently delivers this level of service, and that is why we continue to work with him.If you want a loan officer you can trust, Adam Craig is outstanding. We recommend him with complete confidence
Ready to see for yourself?
Experience first-hand why 355,643 homeowners give us a perfect score!
Well Organized and Encouraging Teamwork. Supportive of the Veterans Individual needs in the process of purchasing a home.
Veterans United Was absolutely amazing from start to finish. When we first applied for this loan we weren’t quite there yet with our credit. Instead of being told no like we were several times in the past with other lenders, vets United Went above and Beyond and put us in contact with our credit consultant Charlie. He told us exactly what we needed to do in order to get our credit where it needed to be and within no time we were ready to talk to our loan officer! Darin was amazing And also went above and beyond to get us preapproved and helped us through the entire loan process. Morgan was our Loan coordinator and she was absolutely amazing! She answered every single one of our questions on a day-to-day basis And made this entire process smooth and very stress free! Kohlie was Our concierge she was very informative and very friendly! We are very grateful for our entire loan team. Veterans United made my Husband and I feel so appreciated for his service. I would absolutely recommend veterans United to any veteran looking to buy a home! We will absolutely be passing on the word to friends! Thank you so much Veterans United, for making our home owning dreams become a reality!
Had a great team!! Their always so knowledgeable, kind, caring and supportive throughout the whole process.
Being a Veteran I wanted to purchase a home. Not having the best credit score I tried anyway.I had the most wonderful team of financial personnel. Starting with Ms.Britney, who stood with me from being to end. She had a team that's unbelievable. The process was great they gave me a Realtor that'was unbelievable,Mr. David to get my scores where they need to be. This team work so hard, my sellers representative was how was they able to close so fast. I would recommend any veteran to call and try to purchase a home . Ms. Brittney who stated it all off for me. I will always remember Ms. Brittney and her team. And I will talk toy veteran friends to reach out to Ms. Ms. Brittney
Everyone was very nice, helpful and professional. They all made a normally stressful process seem easy. The to do list kept me on top of the process and in the loop. I went into this with reservations because of my age and they were all very supportive.
5 star... highly recommend.
Ready to see for yourself?
Experience first-hand why 355,643 homeowners give us a perfect score!
Not our first home, but our first home purchased using my VA eligibility. Started pre qualifications with a different lender and loan officer apparently decided we were not going to be an easy loan and didn’t even return calls. Reading reviews for best VA lenders, led me to highly rated for customer service, Veterans United. Experience was off the charts better. Absolutely unbelievable the difference from any previous home purchased.
I believe every area can use more transparency.
As mentioned above in my initial write up - here is my review thank you VU for being such an outstanding company/organization. All realtors love working with you all, and most sellers that never heard of you, loved you once it was all over and deal was over and completed. Hannah Liebhart and her entire team , Lauren Sprague, Emily Gandy, Kole Berry, and others I am sure behind the scene, did an outstanding job again....what a team effort.Precise execution of loan processing, and all upstream and downstream processes. This is my 4th and FINAL home, we finally got the dream home we always wanted. I will forever keep VU near and dear to my heart!Signed, Paul S. United States Navy Veteran, RM5, JC:2318
Great job
They made what i thought to be impossible, possible
