Overall a very pleasant experience.
I am officially a homeowner because of my VU team. Thank you all kindly!
Overall we personally couldn’t have had asked for a better first time home buying experience.
I had an absolutely fantastic team and I would like to take a second and thank Kara Truit for her amazing attitude and getting back to me all the time in a timely manner. She was awesome.
Veterans United was very easy to work with. They were there to answer any questions I may have had.
The one issue for me that stands out was the process of getting quotes for repairs. Veterans United needed very specific information listed on the quotes. Even though I sent a list of those specifics, the contractors returned with quotes that did not meet all the criteria. This caused me to have to have the contractors revise their quotes several times, causing a lot of anguish between me and them. I feel that VU needs to send a sample quote format to their clients, showing exactly what they're needing, who can then send them to their contractors.
I would highly recommend this team to anyone who needed assistance with getting a home loan.
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Great program for our Veterans!
As a first time home buyer, I found the real estate process a bit daunting. The initial rush felt overwhelming. I'm detailed oriented with a need to know, and understanding what's going on helps me through projects like this. Once Satey and the Team caught on to my needs, they all went the extra mile to keep me up to speed. After that, not only did I appreciate knowing the inside details, but I also enjoyed learning new things. Everyone I dealt with at Veterans United was dedicated to putting me in my new home, and once we gained momentum, the transaction went very smoothly and very quickly as well. I couldn't be more pleased with the overall experience. I'm a home owner now, no more landlords for me!
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We are definitely pleased with the service that we received. We have already shared with others your phone number, and I love the fact that they took time and patience with this little old lady that can’t use the Internet too well.!
Wonderful experience. So happy they made the process so easy.
Thanks to Chris & Caytlin and the rest of the Veterans United team we built our forever dream home. They made the process so easy and the communication through it all was top notch.Thanks again,
Patrick & Tonya Kelley
