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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

415,549

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

4.5 out of 5 Stars
Would Recommend
headshot image of Josh Smith

Loan Officer: Josh Smith

NMLS# 35015

5 out of 5 Stars
Would Recommend

Steve, Codi and the Team make what is generally a tedious and miserable task a breeze. That's why we used them for the SECOND TIME! I highly reccomend without reservation!This is the type of treatment our Vet's deserve!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
Would Recommend
headshot image of Erica Haynes

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars
Would Recommend

Working with Veterans United was so easy and they guided me along to make my re-finance very easy! I have used Veterans United twice and I would highly recommend them for a home loan or a re-finance. GREAT!!! GREAT!!! GREAT!!!

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

Veterans United is the company to go with if you are looking for a home. Their professionalism and knowledge of military needs are exceptional. Give them a try; you won't be disappointed.

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

4.5 out of 5 Stars
Would Recommend
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

Veterans United home Loans will Guide you through the process, keep you updated with a to do list with a sign in portal they provide to their clients. You will receive an outstanding team who specializes in each step of the process needed to go through. I received multiple ways of contract even personal cellphone number to help me with any questions or concerns. My loan officer Jerry Simon's provided me with constant communication, knowledgeable explanations of procedures and processes. He made sure I had a clean understanding of his team and what role they played. The team made sure I was able to keep in contact with them via email, company numbers, person number to answer any concerns I may have had.they motivated me during a process that sometimes seems difficult. Simply put I would gladly recommend anyone to use this company!!!

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

The under writing process is non-stop and the supplying of documents to them can go right up until closing. However, the staff at Veterans United Loans was right on top of things to maintain a consistent flow of data to meet the closing date. For this reason alone is worth utilizing their services. A definite team effort. One that you can trust.

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

You will not find a process that flows smoother or a company that works harder for you. I am highly satisfied.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

informative. Would highly recommend Veterans United an A1 company with great people

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

If you want a team that will work hard for you ask for John Lucas and his team. Everyone I talked to on his team treated me with utmost respect

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Veterans United made our dreams a reality. We overcame many obstacles but with God's grace, hard work and Veterans United we are a living testament that dreams can and due come true.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Would Recommend

Do you want to be fucked? Go with someone else. If you want to be treated well, go with Veterans United Home Loans.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

4.5 out of 5 Stars
Would Recommend

We have purchased 3 homes with Veterans Home Loans and I would highly recommend their service. Andy Miller is great to work with, very knowledgeable with all things VA. Andy is always available or quick to return a call. Closing costs are always reasonable and he is very helpful even before you purchase with pre approval letters.

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

When you make the decision to apply for a VA loan with Veterans United you become part of an excellent team with one goal, seeing you happily settled in your new home. We love Veterans United. There's no higher praise.

headshot image of Ashley Cook

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend
headshot image of Matt Istwan

Loan Officer: Matt Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Veterans United is the ONLY way to go! Save your marriage and go with them. We personally worked with Aaron Rand and not one moment of regret.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

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5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Everyone was just awesome!!!

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend
headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
Would Recommend

Great experience all the way around. From the beginning stages till the day we closed on our new home. Thank y’all so much for everything!!

headshot image of Tyler Sadich

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend
headshot image of Billy Watkins

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend

After conducting our own research with who to go with, my wife and I decided to go with Veterans United. We made our choice after viewing all the positive reviews from their past clients. The whole process felt like a breeze. Their efficiency, determination and timeliness was nothing short of amazing! I highly recommend Veteran's United.I'm very proud to say I am a Veteran Home Owner because of their Amazing team!

headshot image of Paul Perez

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

1 out of 5 Stars

We did not have a good experience with Veterans United home loans. It is unfortunate because we initially were working with a loan officer in Washington who was great but our plans changed and we were re-locating to the Mississippi area and had to have a new loan officer assigned to us. I will say not all of the fault lies on Veterans United and our loan officer/team, however, there were multiple instances of miscommunication between the lending team to my spouse, myself, and our realtor that made the experience extremely unpleasant, delayed, and stressful. At one point we even requested to be switched to a different loan officer due to the miscommunication but we were so close to our closing date that they said it would cause a delay. We agreed to continue with our current loan officer only if communication improved, we were cc'ed on every email, and communication was clear between our realtor and the lending team. This did not occur even after the discussion and our closing was delayed regardless of staying with the team and the situation only got worse. We requested to speak to a manager 3 x times during the process but were not given a contact until we had already reached out to client advocates. I can say that after we did speak to client advocates the process seemed to improve, however, we were already past our closing date and delaying travel dates from WA to MS due to the delay in closing. After speaking with the client advocate, the final documents were able to be pushed through for a rush final loan approval. We did appreciate the quick effort and push the team made at the very end to get the closing finalized. Overall, this house buying experience was very stressful, poorly managed, and caused us delay in closing, travel times, and even required us to re-schedule flights for our family member who helped us move.

Response from Veterans United

Mychael, thank you for your commitment and hard work during the loan process. We realize that communication needed to be improved, and we appreciate your willingness to work alongside the Client Advocate team. Your feedback is valuable, and our teams will use this feedback as they continuously work to deliver expectations.

More Reviews

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