This was our second time working with Veterans United and specifically Joe Ferling's Team. We can't say enough good things about our experience. They made our initial purchase and subsequent refinance very pleasurable.Thank You.
I would say that overall experience with the Veterans United Home Loans are prestige, honorable, and outstanding. I highly recommend this specialist group of people specially Michael Pitts and his staff that work diligently all the way through till end of paperwork. I'm please and tremendously happy and enjoy our new house along with my family and friends. Thank you so much to all the staff of Veterans United Home Loans as part of your family and welcome us to be part of yours. May God bless you all and you may help others specially other Veterans such as myself to get a home loan from your Company. Thank you once again Veterans United Home Loans.
Veterans United was amazing all around- high recommend to all veterans!
Their sincere team took a lot of the stress away from the home buying process. Their rates and fees were better than anywhere else we looked. Great team to work with!
The process was smooth and everyone was always friendly. Buying a home can be stressful but for the first time ever I never had to worry or stress out. The team was amazing and made me feel like family.
Veterans United is the best. Tim even paid off the remainder of my closing.
I don’t think you’ll find a better place to work with!
Veteran homebuyers so awesome made my dream come true they really work with you.They will answer all question you ask,everything just work out good thank you.
In addition to the great teaminwas provided with, the website made the process so much better. Thank you for everything.
Shane Lowe and Addie Burr are fantastic! They answered all of my questions, and were there for me throughout the entire process. I am sincerely impressed! They were absolutely amazing!!!! Please pass this on to their supervisors! They deserve recognition for their hard work!!!
I’ve worked with other mortgage companies and Veterans United has been by far the best! The process was efficient and my loan team, Jesse and Ryan, continually updated me on the process and answered any questions I had. I would have no hesitation using them again or recommending them to others!
I was really nervous when my wife and I started our journey but Veterans United really made the deal as painless as possible.
Veteran United came through for me during a unusual time for me. They fulfilled my request to accommodate my home buying experience on a contract a signed with the seller. I commend the team on being flexible and transparent while correcting a flaw during the process. They did quit! I’m extremely grateful for the experience and support with purchasing a new home.
Response from Veterans United
It's always great to hear from a satisfied Veteran. We know mistakes get made and we appreciate the chance to make it right for you. Enjoy your new home Alexander!
We would recommend Veterans United to all Veterans! The time, effort and care that was put into our process was amazing. As first time home buyers, we had lots of questions. Everyone was patient with us and explained in detail. They made themselves available every time we called and responded to all our questions. Veterans United made the process seamless from pre-approval to closing!
Very poor communication and being mislead on dates put my family in a very bad situation. If Alex and Kat had been forthright in the delay they knew was coming we could have adjusted and dealt with it. Instead the result was a great deal of stress and pushing from me and my agent to get the deal closed, 10 days late. We started off great, then blew up at the end costing me considerable amount of money and time.Would not wish this on anyone, anywhere.
Response from Veterans United
Thank you for sharing this feedback with us, Timothy, and for allowing us a chance to learn more from you. A member of our Client Advocate team is available to gather more detail so that we may look to use your experience as a learning opportunity and improve on whatever may have caused you to feel this way. Please reach out to us so that we can work to improve for you and our future clients.
Excellent!
The entire Veterans United team made home-buying an extremely straight forward and memorable experience for me and my family as first time home buyers. Taylor Clark and Jackie Cox are outstanding professionals who were always accessible to guide us through the entire process.We received a top notch service and we were able get the perfect home for our family. I would highly recommend Veterans United to anyone.
