We have used Veterans United two times now (once when buying our home, and once with a refinance), and both times were great experiences. Kyle Melvin was our loan specialist both times, and he communicated with us through the whole loan process. Kyle helped make the loan process seamless and easy.
When I decided to buy a house with a VA loan, initially, I was working with another well known VA lender that is known for top notch customer service. Perhaps their reputation is not as it once was as the loan specialist took several days to return my calls, was out of the office with no useful information in their VM and a whole host of other issues. My agent had to call a special number to escalate and, afterwards, my assigned loan specialist no longer returned my calls. With great frustration and a tight timeline, I searched online and found Veteran’s United. I took a chance and filled out their form, turned out to be the best decision ever. I was amazed and appreciative for the OUTSTANDING customer service from Dave Stoll and his awesome team at Veteran’s United. I was treated like a VIP and would, highly, recommend this company when in the market for buying a home. I recommend raises for Dave and his whole team!
I would definitely recommend Veterans United to anyone who is getting ready to buy a new home or refinance an existing one.
We were able to borrow enough to pay off all debt and still reduce our monthly payment.
Spectacular! ... is the first word that comes to mind regarding our experience with Veterans United. From my first question-laden phone call at application to the congratulatory phone call from Scott Beasley a few days before closing, I always felt like Scott's team's only job was to get me in my house. Tyler's guidance in the Lighthouse Program helped us get our credit scores exactly where we needed them. Scott's reassurance that "everything looks great," and his explanation of the process helped us realize that we were actually in control of how fast this process will take. Austin's follow-up emails and phone calls to be sure we were staying on track allowed us to set a very ambitious closing date that we never had to change. The ease of being able to upload all the documents is absolutely amazing! I will be recommending Veterans United to everyone!
Veterans United makes the home buying process seem so effortless. Any concerns or fears are put to rest as communication with your home buying team is prompt with great feedback! I would absolutely use Veterans United for future endeavors and will recommend them to friends and family!
Our experience with Veterans United was very good. They were quick and easy to work with. I certainly would recommend them to potential buyers. Seth and Morgan were wonderful.
They are the best
This was the easiest home buying experience. Brandi was very helpful and patient with us. The website made it very easy and efficient to supply the needed documents. :-)we also had answers to our questions immediately. I would definitely recommend Veterans United Home Loans.
Good down To earth people feltlike family
Well worth the process. Would recommend to any veteran wanting to get into a home of their dreams. The staff was awesome. We had an amazing realtor that veteran United recommenced. The signing process was not bad at all. I’m and out in 30 mins. Thank you guys we really appreciate everything. Highly recommended.
I was so anxious about buying a home again and they made the whole process easy and quick. I’m so grateful for my team at Veterans United.
Ready to see for yourself?
Experience first-hand why 327,347 homeowners give us a perfect score!
Very easy to get a hold of Anna. She responded and provided things that I needed in a timely manner. She also answered my questions and simplified the process of purchasing a home less painful. Thank you for your help.
When I went to the title office I felt like I was the one who had made a mistake because I was stilled married. I have been trying to get a divorce for over 8 yrs and I am lucky my ex to be had good credit and pity on me to sign the documentation. Also when addressing someone by formal correspondance a first name, or Sir or Ma'am goes a long way versus Hey....I am very thankful for your efforts to help me get the loan and I am extremely pleased with the expedited process....Thank you very much!
We recommend Veterans United Home Loans to any veterans looking to purchase a home. We have only good things to say about this organization. They were with us all the way.
