This process was very straight forward thanks to the help of my loan officer Alice and the simplicity of the Veterans United website. Everything was laid out well and the things I didn’t understand were explained to me. I’m very pleased with the service I received.
We could not have worked with a better lender than Veterans United Home Loans. Allison Bassnett was great starting the loan process and God knows, you couldn't have had a better person than Shelbie Brumly to work with. Shelbie was outstanding in communications and getting right back to you if you had a question. She was friendly and outgoing and did her best to make sure you closed on the date you chose. I can not praise Shelbie enough for her outstanding efforts.
I read some reviews about Veterans United, mainly the five star and the one star reviews. So I was a little nervous from what I read on the one stars, but it was all nonsense. You do what your team says to do and they’ll take care of you. You can’t save a drowning man if he’s fighting to crawl on top of you. And I believe that’s the case with the one star people. Be checking your email constantly as soon as your team has something that needs your attention get online and get it to them. We had less than okay credit when we started this two months ago. We used the lighthouse program, did what they said and got to where we were able to qualify. And then we were diligent to follow the instructions of our VU team. It was smooth and fast no snags no surprises and now two months from when we started we’re sitting in our forever home! Thank you Brian Bradley and VU my hats off to you!
I loved working with VU! They were on top of things at all times and guided me thru every step of the process. They were positively the best choice I could have made when purchasing a house! I have already recommended VU to a friend of mine.
The Veterans United Team made the refinance process much easier with their experience and service. Very responsive and always helpful! Thanks again!!
Don’t be afraid to take the first step in buying your new house because veterans United will take the remaining steps for you! Highly recommended.
really cant since buying a house in louisiana is so drastically different than NY or other states as well im sure
Response from Veterans United
Hello Giancarlo, we appreciate your help throughout the process and we value your feedback. If there is anything further you wish to share with our customer service team, then feel free to reach out to us.
This is the second home I have bought with help from veterans United. They go above and beyond during the loan process.
Great experience, great people! The process was smooth and seamless. I would recommend VU to anyone!
Great company. You are in great hands with Veterans United.
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Veterans United Home Loan is very easy to work with and very professional they make you feel so good about buying a home from them they really care about helping you. Thanks VU.
VU is the only way to go if you want the best people to work your home loan especially if this is your first home loan.
Although Veterans United is a business in the business of making money, they do so with the utmost care and respect our brothers and sisters deserve! They make the process as streamlined and easy as possible! I would recommend them hands down as the best in serving our needs!
