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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

410,680

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 410,680 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

2.5 out of 5 Stars
Would Recommend
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend
headshot image of Gabriel Maldonado

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

I have worked with a few different Lenders, I am impressed with how well Veterans United handled my V.A. Loan. They looked out for me, and my Bottom line Needs and Requirements when Putting my Loan together.To me they are family.

headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United to anyone looking for a new house or simply building one.

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

I was too afraid of the thought of buying a home because I thought the process would be overwhelming for me. But Veterans United was there to help guide me through the entire process. The team was awesome and made purchasing unbelievably easy. Thank you.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

I would recommend Veterans United to any person or family looking to buy or refinance a home.

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

3.5 out of 5 Stars
Would Recommend
headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

4.5 out of 5 Stars
Would Recommend
headshot image of Cooper Allen

Loan Officer: Cooper Allen

NMLS# 170363

4.5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Hi everyone I'am Tony if this is your first time buying a home and you chose Veterans United you've made the right choice.The people there are professional and make the whole process seem effortless for you,if given the information and documents needed in a timely manner everything comes together very fast,and you are holding the keys to your new home.There are some that will say that sounds too easy,well with this team its' just that easy,they get the job done !.

headshot image of Caleb Batson

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
Would Recommend

Veterans United was the most helpful and knowledgeable company I worked with. Their communication was on point and almost always immediate. They were also able to get me better deals than USAA and their customer service shined through. Would definitely recommend them to anyone!

headshot image of Zac Fitzgerald

Loan Officer: Zac Fitzgerald

NMLS# 311880

4.5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Veterans United made buying a home easy. Also we loved the engraved gift they sent use with our family's name on it 2 weeks before closing. May God continue to bless the employees for there awesome customer.

headshot image of Kaylee Wyckwood

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

5 out of 5 Stars
Would Recommend
headshot image of Joe Choi

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Totally worth it. MAJ Shannon Youngblood 23 years of service!

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
Would Recommend
headshot image of Josh Shaw

Loan Officer: Josh Shaw

NMLS# 1803790

5 out of 5 Stars
Would Recommend

Veterans United is smoother than snot on a silk handkerchief opening a brass door knob in July. (Please read in the voice of a southern Gentleman)

headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

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5 out of 5 Stars
Would Recommend
headshot image of Joel Grisamore

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend

This could not be a better place to purchase your new home.They are with you every step of the way.

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Great experience throughout entire process. Don Schauber, Col, USAF (Ret)

headshot image of Doug Lippmann

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Buying a home is a very confusing and frustrating thing. Veterans United helped tremendously in streamlining and making this difficult process as quick an easy as possible. We appreciate all the time and energy by Veterans United staff on our behalf. They are a great team!!

headshot image of Josh Stack

Loan Officer: Josh Stack

NMLS# 1368665

4.5 out of 5 Stars
Would Recommend

The experience started excellent. The reason we chose Veterans United is due to the reviews they received and we found a business article that rated them as a top customer service Home Loan company. Veterans United immediately reached out and provided links to their website where we had to upload various documents to begin the process. Towards the latter end of the process is where I wish things went a little smoother. Being first time home buyers we were unsure how the closing process should go, so it was difficult for us to gauge. However, based upon talking to other families, our experience was not too far out of the normal. Going into closing and finding out the day before closing that property taxes were missed in the closing estimates was a shock. That lead to an additional $4k that we were not expecting. Veterans United did everything they could to help us with the situation, including putting a rush on our closing package to ensure we closed on time. Veteran United employees came into work during the weekend and evening hours in order to ensure we closed on time. That was excellent customer service! Overall, I would recommend Veterans United to someone else. They did help us with money towards closing costs, which was a game changer. Overall, excellent service and I don’t think there will ever be an easy home buying process. So no major gig to Veterans United.

headshot image of Ryan Madison

Loan Officer: Ryan Madison

NMLS# 832361

4 out of 5 Stars
Would Recommend
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

More Reviews

See all 410,680 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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