Will refer everyone to Meghan.
Originally planned on going VA but didn't qualify. Should not have used Vets United . Should have gone with my bank.
Response from Veterans United
Hello Donald, we are sorry that the process did not meet your expectations. We would like to learn more about what may have caused you to feel this way, and a member of our Client Advocate team is available to speak with you. Thank you for taking the time to share this information.
They made it easy and they try hard to help you understand whats going on through stressfull times.
Use Veterans united we have done two loans with them and they are outstanding!
Super people, super support, super attitude. You will definitely like this teams level of professionalism.
It. Was a very pleasant experience working with Derek he had a lot of patients with me
The inner communication was horrible. I couldn’t get Cara to answer her phone or even return a call. If i could have seen this i would have never went with Veterans United.
Response from Veterans United
Hello Ciara, we understand how important it is to know you are valued as a customer. Your experience does not fit our intention of providing personable and attentive service to everyone we serve. It is important that we look into your comments further as a potential training opportunity. Thank you for taking the time to share this information with our team.
I am extremely pleased with the service that Veterans United provided in purchasing our first home. My experience with Veterans United was extremely positive. I am very happy that I had gone with them for my home purchasing mortgage company. Their employees and website our very customer friendly. I never felt lost, pressured, or stressed out as a first time home buyer. They made sure I was well informed and kept up to date on the home purchase status. Thank you Veterans United for helping us in purchasing our first home. You truly live up to your name in helping out fellow veterans in pursuing their dreams of home ownership.
Couldn’t be happier with the professionalism of Veterans United. They had my back every step of the way making my home buying process easy and enjoyable.
From beginning to end I experienced very good service. The communication was exceptional! All of the people answered questions very helpfully. They were very encouraging when I responded in a timely manner and daily kept me up to date on how the process was proceeding.
I heard horror stories about buying a house. I was nervous about it, and didn't think it'd be possible to own a home. But boy, was I wrong. David and his team was AMAZING and made every minute smooth. Thank you....
These people make finding and buying a home as trouble free as possible. There is always ups and downs when finding and purchasing a home ;but with Veterans United, just follow their instructions , and it works out. I have had the pleasure of having their services twice , and I highly recommended them.
