Great experience from the first call until closing! Wonderful company!
John Ouk, a member of Chris's team who handled the majority of my loan preparation, gathering documents and providing me with information stepped up to the TOP in my expectations. I am a person who has to be on top of "whats going on". I need to know and get concerned when I dont know whats going on. Once John understood this, he kept me up to date every time I called on the phone, and was responsive when I left messages seeking information. This communication from John helped me stay calm in a very short time to close (which turned out to be less that 30 days from the first phone call). Would I recommend this team, ABSOLUTELY.
I also wanted to mention Hunter Brumley for helping us with a few credit issues we had prior to us applying for the Veterans United home loans. Hunter was a good advocate for the company and helped us prepare for our prequalification for the home purchase. Hunter went beyond expectations and delivered upon his promises to help us to purchase our home.
This has been a great experience and would definitely recommend their services.
Veteran's United - Cindy Woodham - provided excellent customer service. She worked within our time constraints related to coordinating the sell of our old home with the buying of a new home. This created the need to for extra oversight and coordination. All went well - Cindy's ability to be so detailed and yet flexible really made the entire process easy and successful!
Working with Veterans United has been really easy and they are super professional. Using their online dashboard and to-do list really helps keep track of everything i needed.
Matthew Czerwonka is on his A game. Works hard and makes things happen for a reason you. Highly recommend him to work for. Knowledgeable and consistent . Veterans United is blessed to have him on their team.
Quick, easy and painless process !! They made the home buying process less daunting than what we anticipated.
I was categorically shocked at how easy buying a home was and I credit the majority of that to VU. I work overseas and 95% of this deal was orchestrated through email while I was deployed. They never missed a beat and taught me a lot of things along the way. They service a demographic that is very dear to my heart. That said, 10/10 will recommend to everyone I know that’s in the market for a VA loan.
As a first time home owner Veterans united really did an awesome job! The team that was assign to me were professional and dedicated every step of the way.
Always love working with Veterans United! We have purchased 3 different homes through them and the process always goes so smooth for us. Our Loan Officer Rick is truly the best and always takes amazing care of us! I wouldn’t go anywhere else for a home loan or refinance! I feel we have always been in good hands with this company.
Our loan specialist was top notch and made our process very easy. With our experience our loan specialist and real estate agent made the process great. They were there to always ask or answer questions. Ask for Josh Capron...he is amazing!
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We are very appreciative of the ease in acquiring our home loan. I worked closely with Julia Ash and she was courteous and explained everything in detail. Everyone I spoke with, during entire process was really informative. Thanks to Veterans United we are now proud homeowners.
Overall, a very positive experience. Some of the uploading of documents seemed repetitive and petty (EX: "Please tell us why your bank account balance increased" AFTER I just talked to you on the phone about it.). Not happy that the final estimate listed 'cash to close' at $14K while in reality it ended up being $18K.
I was super nervous about the whole process being a first time Home Buyer, Veterans United talked me through all of the documentation and put me at ease throughout the process.
