I would highly recommend Veterans United to any Vet that wishes to become a homeowner. From the outside looking in it appears to be an overwhelming confusing complicated process but after the first phone call you are treated like family and given very clear concise instructions and guidance for every single step. Hats off to Veterans United for all they do.
When we first hoped for a Home of our own we had been renting for years. We would want to tell all Veterans to take that first Leap of Faith in calling Veterans United.We could hardly believe it was true.. that we could own our own home! The very person who called us and introduced herself.. by telling us we were excepted.. was the very person who carefully guided us through the process and was with us all the way to our new Door Step. They arrange and provide every opportunity to succeed. We are so excited with our New Home...and it feels wonderful! We can't Thank Veterans United enough! The Couch Family
Very professional took great care of all needs for buying a home.
Straight forward process and undeniably the easiest lender to work with!
My husband and I were afraid of the homebuying process for years, but Veterans United made it so easy. I especially loved that we were able to submit paperwork electronically. Each and every time we needed assistance either Ross or Tim were ready to help and explain different parts of the process. When we had a hiccup towards the end because of the seller, Tim worked tirelessly to get us back to Closing. If you fear the process of buying a home, there's no need. Veterans United has your back. Thank you for helping us make this dream come true!
Being a homeowner was always a dream of mine. Veterans United made that dream come through. A company that is really here for the Veterans who served this country. I can’t express enough how much I am thankful to have gone through this process with them. Thanks a lot Veterans United.
If you’re considering using Veterans United to buy a home please, don’t hesitate. You WILL NOT be disappointed. I thought my dream of buying a home unubtainable but I was very wrong thanks to their team. Throughout the entire process, Seth and Chris practically held my hand (not exaggerating). I’m positive that I would not be a new homeowner if It wasn’t for these amazing people.
VU is the best!!
Veterans United, an exceptionally professional team. This is our second time using them to buy a home. As it was the first time, easy and smooth. Would recommend them to anyone looking to buy a home.
Derek and his team were unbelievably amazing. They answered all my questions, and I had a lot of questions. They were also very responsive and would get back to me within a few minutes. Being able to reach them through text message, was also very convenient. They were knowledgeable and willing to teach me along the process. I am very grateful for their help and my new home. Because of them I’m now a homeowner. A special thank you to Bobbie from Lighthouse and Krista also! Thank you all!
I recommend Veterans United to all my veteran colleagues. They work hard to help us get to our morgauge goals.
our closing was on May 17th but we didn’t close until 8 days later so we had to pay for hotels and check in every day. We leave messages and never get a call back. She would ask us to get her same information we had already provided 3 times.
Response from Veterans United
Thank you for sharing your experience with us Robert. We're happy to hear you are getting settled into your new home. While delays in the home buying process are not unheard of, we strive to set the proper expectations with our Veterans and their families to help prevent inconvenience and additional expenses. Please reach out to our Client Advocate team to share further details. We can use your honest feedback to see if there are ways to prevent the same experience for future Veterans.
Extremely helpful and always available to answer questions promptly and in detail. Received a thoughtful little gift for our new home!
I would recommend veterans United to any of my fellow Veterans from the offer to the inspection to underwriting to closing everything went fantastic whenever there was an issue they addressed it quickly. From start to finish their professionalism was what I was used to when I was on active duty for some 15 years. Their professionalism, respect, and attention to detail was above reproach. I always felt that they had my best interests at heart much like when I was in the military "mission 1st people always describes veterans United..
Brandon and Ryan worked with us through the process keeping us informed at each step of the way which reduced the stress tremendously.
